酒店回复: Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay at Quilon Beach Hotel. We appreciate your positive comments about the beautiful views of the beach. However, we sincerely apologize for the negative aspects of your experience. We are sorry to hear that you found the rooms and bathrooms to be outdated and in poor condition. Your feedback regarding the toilet issue and mold in certain areas has been noted, and we assure you that we are taking immediate steps to rectify these concerns. Maintaining a high standard of cleanliness and comfort for our guests is of utmost importance to us. We deeply regret the dissatisfaction you encountered with our service. It is disheartening to hear about the incident with room service and the lack of attentiveness from our staff at the bar. We understand your frustration and apologize for the inconvenience caused. We are addressing this matter with our team to ensure that such incidents do not recur in the future. Regarding your comment about the hotel being a 5-star property, we apologize if our service and facilities did not meet your expectations. We strive to deliver a superior experience to all our guests, and your feedback will help us identify areas where we can improve. Once again, we appreciate your feedback, as it allows us to address the issues and make necessary improvements. We hope that you will give us another opportunity to serve you better in the future Sincere regards Vinod Kurup Reservation Manager 0474 2769999 crs@qresorts.in
酒店回复: Dear Guest, Thank you for taking the time to share your review of your recent stay at Quilon Beach Hotel. We are pleased to hear that you enjoyed your time with us and found our hotel to be a good 4-star option with its unique charm and amenities. We appreciate your kind words regarding the old stylish furniture in the rooms. We strive to provide a comfortable and visually appealing environment for our guests, and we are glad that you found the furniture to have a beautiful effect. The inclusion of two comfortable armchairs, a large bed, and a bathroom with a bath added to your overall comfort. We apologize for the missing accessories that would have elevated the room to a 5-star experience, such as bathrobes, slippers, and a safe. However, we are glad to hear that you found other amenities available, including the scales, ironing board, and fridge. We appreciate your feedback, as it helps us identify areas for improvement and better cater to our guests' needs. We are thrilled to hear that you were upgraded to a Premium room with a bay window facing the sea, providing you with a breathtaking view of the entire beach. It is wonderful that you found the room cool without the need for air conditioning, allowing for a comfortable stay. We are pleased to know that you enjoyed the convenience of receiving the local newspaper each morning and that you found the breakfast buffet well-stocked and served in a pleasant room. We apologize for the disappointment with the swimming pool and the limited spaces for sunbathing. We will take your feedback into consideration as we continue to enhance our facilities. We are delighted that you found our hotel to offer excellent value for money, and we appreciate you extending your stay for several nights. It is our goal to provide a memorable experience at a reasonable price, and we are glad that we met your expectations in this regard. Thank you for choosing Quilon Beach Hotel, and we hope to have the opportunity to welcome you back on a future visit. If there is anything else we can assist you with, please feel free to reach out to us. Sincere regards Vinod Kurup Reservation Manager 0474 2769999 crs@qresorts.in
5.0分
家庭亲子
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Absolutely liked everything about this hotel - The Quilon Beach Hotel. From delicious dining options to cozy rooms with stunning views, everything exceeded my expectations.food was excellent & service Subrata & Anandhu Also, the hotel has a very secure and safe environment... .... ... Thanks The quilon beach hotel
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酒店回复: Dear Sir, Greetings from The Quilon Beach Hotel & Convention Centre, Kollam! We are truly delighted to read your wonderful feedback and to know that you absolutely enjoyed every aspect of your stay with us. Your kind words about our dining options, cozy rooms with stunning views, and the safe environment mean a lot to us. A special thanks for recognizing our team members Subrata & Anandhu – we will be sure to share your appreciation with them. Such feedback encourages us to continue delivering exceptional service. We look forward to welcoming you back soon for another memorable stay by the beach. Sincere regards, Vinod Kurup Reservation Manager The Quilon Beach Hotel & Convention Centre, Kollam
5.0分
独自旅行
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The hotel offers pure elegance and comfort, but the real highlight was the bar — stylish, vibrant, and stocked with premium selections. Mr. Ajay displayed remarkable professionalism and courtesy during our visit. His attentive service, refined manners, and dedication to ensuring guest satisfaction greatly enhanced our experience. He is truly an asset to the establishment’s hospitality team.
5.0分
其他
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Stopped by MARCOPOL Bar last Friday, and it was a fantastic experience! The cozy, nautical vibe made it perfect for unwinding after a long shift. Sreelal , was a gem—his quick wit and spot-on recommendation of a QUILON BULL craft cocktail were highlights. The drinks were reasonably priced , and the bar snacks were fresh and flavorful. I’d definitely return for the great service and chill atmosphere!"
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酒店回复: Dear Mr. Vaisakh, Thank you so much for taking the time to share your experience at MARCOPOL Bar! We're thrilled to hear that you had a fantastic time and enjoyed the cozy nautical ambiance. Your special mention of Mr. Sreelal and the Quilon Bull craft cocktail truly made our day! He’ll be delighted to know that his service and recommendations added to your memorable evening. We're also glad you found the drinks reasonably priced and enjoyed the fresh, flavourful bar snacks. We look forward to welcoming you back soon for more great times, delicious drinks, and warm hospitality. Sincere regards Vinod Kurup Reservation Manager The Quilon Beach Hotel & Convention Centre 0474 2769999 crs@qresorts.in
3.0分
其他
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Stay was good but service and food are jus avg. They claim it to be a premium hotel but only malyalam channels are available in tv. They tookore than 24 hrs to activate required channels. Food is sweet as spice levels in Kerala is low.
5.0分
其他
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best 5 star hotel in Kollam and it is beach side property. the day stayed, Kerala CM visisted the hotel, secerity was very tight. it is one of the nest hotelwe stayed. it near to Railway station (aprox 3 kms) and has nice restorant and Bar.
5.0分
其他
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We had a wonderful stay at Quilon Beach hotel from the moment we arrived, the staff made us feel welcome and at home. The rooms were clean, comfortable, and well-equipped for our family’s needs. The location was perfect and made it easy to explore the area. A special thank you to the staff Ms. Abhirami was so kind, helpful, and attentive throughout our stay. Your warm hospitality truly made our family trip even more memorable. We appreciate all your efforts and look forward to visiting again in the future.
员工非常乐于助人且细心周到，早餐美味且种类丰富，游泳池干净，床很舒服，空调运行安静，热水充足。
我们第一次入住位于喀拉拉邦科拉姆的奎隆海滩酒店及会议中心，全程都感受到了酒店热情周到的款待和真诚关怀。从预订房间开始，整个过程就非常顺利安心，这要感谢预订经理维诺德·库鲁普先生，他细致入微地为我们提供了周到的服务，确保我们从始至终都拥有舒适的入住体验。我们入住的海景高级客房非常干净整洁，维护得也很好，我特别要感谢客房服务团队的辛勤付出。餐厅方面，餐厅经理阿比拉什先生和整个餐饮服务团队提供了卓越的服务，他们始终彬彬有礼、热情周到、乐于助人。前台助理经理普拉文先生也确保了客房服务的出色，我衷心感谢前台团队的合作与支持。我们很荣幸能够见到总经理、执行董事和总经理，并与他们分享我们的入住体验。我和我的家人非常享受这九天的住宿时光。每位员工都热情周到、彬彬有礼，让我们拥有了一次难忘而舒适的住宿体验。强烈推荐！我们以后一定还会再来。衷心感谢其他所有工作人员。
先说说优点：可以欣赏到绝佳的海滩景色，过马路就能到海滩。其他方面都很糟糕。房间老旧，浴室破败不堪——马桶需要用力按压，墙里漏水，角落里有霉菌，走廊里也有。服务差劲又慢。我们通过客房服务点了啤酒，被告知他们很忙。我们下楼去酒吧点，结果发现有三个服务员都在低头看手机。这家酒店似乎曾经辉煌过，可惜的是，它拥有的那些设施，现在却没有好好维护。最令人费解的是，它居然是一家五星级酒店。
我非常喜欢这家面向奎隆海滩的商务酒店。虽然它达不到五星级标准，但绝对称得上四星级，房间里摆放着时尚的古董家具，看起来非常棒。房间里有两把舒适的扶手椅、一张大床和一个带浴缸的浴室。它缺少一些设施，比如浴袍、拖鞋和保险箱，所以算不上真正的五星级，但它配备了体重秤、熨衣板和冰箱。我被免费升级到了高级房，房间的落地窗可以俯瞰整个海滩——真是太棒了！我的房间没有空调也很凉爽。每天早上都会有当地报纸送到我的房间。自助早餐种类丰富，在泳池边一个舒适的餐厅供应，不过泳池周围几乎没有晒日光浴的空间，这一点有点令人失望。性价比很高，所以我续住了几个晚上。
Absolutely liked everything about this hotel - The Quilon Beach Hotel. From delicious dining options to cozy rooms with stunning views, everything exceeded my expectations.food was excellent & service Subrata & Anandhu Also, the hotel has a very secure and safe environment... .... ... Thanks The quilon beach hotel
The hotel offers pure elegance and comfort, but the real highlight was the bar — stylish, vibrant, and stocked with premium selections. Mr. Ajay displayed remarkable professionalism and courtesy during our visit. His attentive service, refined manners, and dedication to ensuring guest satisfaction greatly enhanced our experience. He is truly an asset to the establishment’s hospitality team.
Stopped by MARCOPOL Bar last Friday, and it was a fantastic experience! The cozy, nautical vibe made it perfect for unwinding after a long shift. Sreelal , was a gem—his quick wit and spot-on recommendation of a QUILON BULL craft cocktail were highlights. The drinks were reasonably priced , and the bar snacks were fresh and flavorful. I’d definitely return for the great service and chill atmosphere!"
Stay was good but service and food are jus avg. They claim it to be a premium hotel but only malyalam channels are available in tv. They tookore than 24 hrs to activate required channels. Food is sweet as spice levels in Kerala is low.
best 5 star hotel in Kollam and it is beach side property. the day stayed, Kerala CM visisted the hotel, secerity was very tight. it is one of the nest hotelwe stayed. it near to Railway station (aprox 3 kms) and has nice restorant and Bar.
We had a wonderful stay at Quilon Beach hotel from the moment we arrived, the staff made us feel welcome and at home. The rooms were clean, comfortable, and well-equipped for our family’s needs. The location was perfect and made it easy to explore the area. A special thank you to the staff Ms. Abhirami was so kind, helpful, and attentive throughout our stay. Your warm hospitality truly made our family trip even more memorable. We appreciate all your efforts and look forward to visiting again in the future.