Staff was very friendly. Room's studio design was different but functional and we enjoyed it. Overall the room, kitchen and bathroom areas were very clean.
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酒店回复: Thank you for sharing your experience, Amy. We’re glad you enjoyed the studio design and found everything clean and functional. Your feedback is appreciated, and we hope to make your next stay even better.
5.0分
其他
Clean room, friendly staff, good breakfast and the indoor pool was bigger than most hotel indoor pools. Thanks for the great stay!
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酒店回复: Hello William,Thank you for taking the time to share your feedback. We're glad to hear that you found our rooms clean, enjoyed our breakfast, and had fun in our larger-than-average indoor pool! It's our goal to ensure all guests have a satisfying stay. We'd love to have you return to the Hyatt House Lewes/Rehoboth Beach in the future.
5.0分
其他
Beautiful hotel, spotless room, excellent service from the staff. Can't say enough good things!
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酒店回复: Diane, thank you so much for your kind words! We’re thrilled you enjoyed your stay at Hyatt House Lewes/Rehoboth Beach and appreciated our team's service. It means a lot to know you had such a wonderful experience. We hope to welcome you back soon.
5.0分
其他
Great place - loved the spacious room, the free breakfast, and the fire pit! I wish I had time to take advantage of the pool and fitness center - next time!
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酒店回复: Thank you for sharing your feedback. We're glad you enjoyed the spacious room, complimentary breakfast, and the fire pit during your stay. We hope you’ll have a chance to experience the pool and fitness center on your next visit. Your comments are appreciated, and we look forward to welcoming you again soon.
5.0分
其他
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The check-in process was flawless. The young man at the front desk was friendly, efficient and helpful. The room was clean but in need of further renovations. There were mold spots in the shower and a poor spackling job done near baseboards which, by the way, could use some repair and painting! The carpet definitely needed to be replaced. The check-out was also flawless. Excellent staff. Kudos to them!
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酒店回复: John, thank you for taking the time to share your experience. We're glad to hear you enjoyed a smooth check-in and check-out, and that our team made a positive impression. We appreciate your comments regarding the condition of your room and will review them with our team as we continually work to improve. Your feedback is valuable to us.
4.0分
其他
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The QR code (about you stay, hotel info) affixed to night stand so worn, won't work ...none available to replace. So unless you're tech savy Unless you'll miss out. Staff Dana got me there. Hopefully they have now replaced them ALL with new ones. YES I'd stay again.
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酒店回复: Veda, thank you for sharing your feedback. We're sorry your stay wasn't as expected, and we appreciate you letting us know about the QR code issue. Your comments help us identify areas for improvement, and we’re glad Dana was able to assist you. We hope to welcome you back soon.
5.0分
其他
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Great Hotel and GREAT Pool!!
The room was great.. large, clean, modern and had everything one could need. Only thing missing was a can for recycing. I'm a swimmer and loved the pool... got up to swim early in the morning. Was so peaceful.
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酒店回复: Risa, thank you for sharing your feedback. We're glad you enjoyed the spacious and comfortable room, and it’s wonderful to hear you loved the pool during your stay. We appreciate your suggestion about adding recycling bins and will consider it as we look for ways to improve.
5.0分
家庭亲子
The room was amazing and clean. Traveling on a girl's trip and felt very safe and secure while in your city. Wonderful experience.
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酒店回复: Regina, it’s wonderful to hear you had a great time at Hyatt House Lewes/Rehoboth Beach. The team is glad you enjoyed your accommodations and felt well cared for throughout your stay. Thank you for choosing us, and we hope to welcome you back soon.
5.0分
其他
Everything was wonderful. The bed was a little soft for my liking, but still an overall 5-star stay. Thank you!
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酒店回复: Diane, the team is thrilled you enjoyed your stay at Hyatt House Lewes/Rehoboth Beach. Your feedback about the bed is appreciated and helps ensure we continue to create comfortable experiences for all guests. Thank you for choosing us, and we look forward to welcoming you again soon!
4.0分
商务出差
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The room heat sounds like a washing machine and while walking thru the lobby I suffered a skin tear that required help from the main desk to bandage. I rubbed against a square 12” x 12” support post in the lobby that has edge guards on it to prevent damage and have sharp protrusions at the corners that will cut skin if rubbed against with sufficient pressure.
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酒店回复: Joseph, thank you for sharing your feedback. The team appreciates you highlighting areas where improvements can be made. Please know that your comments about your experience in the lobby and the in-room comfort are greatly valued. Your input will be shared for review to help enhance the guest experience.
Staff was very friendly. Room's studio design was different but functional and we enjoyed it. Overall the room, kitchen and bathroom areas were very clean.
Clean room, friendly staff, good breakfast and the indoor pool was bigger than most hotel indoor pools. Thanks for the great stay!
Beautiful hotel, spotless room, excellent service from the staff. Can't say enough good things!
Great place - loved the spacious room, the free breakfast, and the fire pit! I wish I had time to take advantage of the pool and fitness center - next time!
The check-in process was flawless. The young man at the front desk was friendly, efficient and helpful. The room was clean but in need of further renovations. There were mold spots in the shower and a poor spackling job done near baseboards which, by the way, could use some repair and painting! The carpet definitely needed to be replaced. The check-out was also flawless. Excellent staff. Kudos to them!
The QR code (about you stay, hotel info) affixed to night stand so worn, won't work ...none available to replace. So unless you're tech savy Unless you'll miss out. Staff Dana got me there. Hopefully they have now replaced them ALL with new ones. YES I'd stay again.
Great Hotel and GREAT Pool!!
The room was great.. large, clean, modern and had everything one could need. Only thing missing was a can for recycing. I'm a swimmer and loved the pool... got up to swim early in the morning. Was so peaceful.
The room was amazing and clean. Traveling on a girl's trip and felt very safe and secure while in your city. Wonderful experience.
Everything was wonderful. The bed was a little soft for my liking, but still an overall 5-star stay. Thank you!
The room heat sounds like a washing machine and while walking thru the lobby I suffered a skin tear that required help from the main desk to bandage. I rubbed against a square 12” x 12” support post in the lobby that has edge guards on it to prevent damage and have sharp protrusions at the corners that will cut skin if rubbed against with sufficient pressure.