酒店回复: Dear Guest, Thank you for taking the time to share your wonderful feedback. We’re delighted to know that you had a pleasant stay and enjoyed our breakfast spread. Your special mention of Chef Uzma is much appreciated — she will be thrilled to know her efforts made a positive impression on your experience. We’re also glad that you found the check-in smooth and the rooms clean and comfortable. Your kind words for the team truly motivate us to continue delivering exceptional hospitality. We look forward to welcoming you back soon for another enjoyable stay at The Park Navi Mumbai. Warm regards, The Park Navi Mumbai!!
5.0分
朋友出游
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翻译提供方:Google
非常漂亮且干净的酒店。早餐非常美味、丰富,工作人员也很友好。并尽力满足您的任何要求。酒店位置优越,环境安静。我们的房间特别干净。 Ani jaiswall 非常感谢你,你太贴心了。
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酒店回复: Dear Guest, Thank you for your kind words! We're delighted to hear that you enjoyed our clean and peaceful environment, rich breakfast, and the attentive service from our team. A special thanks from Anil Jaiswal—he’ll be happy to know he made your stay even more pleasant. We look forward to welcoming you back soon! Warm regards, Team The Park Navi Mumbai!!
5.0分
其他
原文
翻译提供方:Google
我住宿的优质服务,酒店很漂亮,清洁度非常好,食物也很棒,清洁服务无可挑剔,房间很棒,乘客非常友善
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酒店回复: Dear Guest, Thank you for sharing your excellent experience with us on Trip Advisor! We are thrilled to hear that you had a fantastic stay at our beautiful hotel and that you were pleased with our service, cleanliness, food, and room comfort. Maintaining excellent standards of cleanliness is a top priority for us, and we are glad that you found our hotel's cleanliness to be impeccable. We take pride in providing a comfortable and pleasant stay for our guests, and it is rewarding to know that you enjoyed the comfort of our rooms. Our team works diligently to ensure that our guests receive exceptional service, and we are grateful for your kind words about our staff's kindness and hospitality. Thank you for choosing to stay with us and for your wonderful review. We look forward to welcoming you back in the future and providing you with another exceptional experience on your next visit. Best regards, Team The Park Navi Mumbai
酒店地理位置非常便利。然而,作为一家五星级酒店,入住时大堂附近传来邻近店铺的嘈杂声,这让人有些意外。我们预订的是三人间加一张加床,我本以为酒店会提前为三位住客准备好毛巾、牙具等必需品,而不是需要我们提醒。虽然毛巾很干净,但有些旧且粗糙,已经失去了柔软度。
不过,餐饮和客房服务都非常出色。
酒店设施齐全,能满足您旅途中的所有需求。这里干净整洁,服务周到,早餐丰盛,夜晚也能睡个好觉。
房间隔音效果太差了。隔壁房间的邻居一直把音乐放得震天响,还唱歌到深夜。第一次打电话给前台,没有任何处理。15分钟后我生气地打了第二次电话,才有人过来处理,噪音才有所降低。退房时,前台试图请经理来道歉,但经理却反问我房间付了多少钱,并拒绝出面,让前台去回应投诉。经理这种行为真是可悲又冷漠。
我来自泰国,在新孟买马哈拉施特拉邦的CBD Belapur预订了The Park酒店,但因以下原因我非常不满意:
这家酒店只想着赚钱,而不是服务顾客。
我点了一瓶Evocus水,标价150卢比,但他们却只给我灌了普通水然后包装起来。这种从外国游客身上赚钱的方式真是太低劣了。
我已经向酒店经理投诉过,但没有任何处理。
酒店的市场部前台人员今天也不帮我重新预订房间,反而要求加价,这让我对酒店的忠诚度非常失望,印象很差。酒店只想赚钱,根本不顾顾客感受。我本来计划下次和家人来这里住15天,但现在绝不会再住这家酒店了,也会建议泰国的朋友们不要预订这家酒店,因为他们根本不尊重顾客的忠诚度和承诺。
酒店地理位置优越,无论是休闲度假还是商务出行都非常方便。
酒店不错,但位置不在孟买。
就清洁度、位置和服务而言,一切都很好。设施和服务并非因为有什么特别的问题而被评为4星,而是因为有些方面可以做得更好,例如接听电话的速度、电梯的运行速度等等。虽然我没有什么可抱怨的,但也没有感受到特别的待遇。总的来说,这是一次不错的住宿体验,物有所值。
早餐很棒,尤其是奥兹曼大厨。酒店很干净,所有员工都很棒。房间很干净,而且在规定时间之前办理入住很方便。
非常漂亮且干净的酒店。早餐非常美味、丰富,工作人员也很友好。并尽力满足您的任何要求。酒店位置优越,环境安静。我们的房间特别干净。 Ani jaiswall 非常感谢你,你太贴心了。
我住宿的优质服务,酒店很漂亮,清洁度非常好,食物也很棒,清洁服务无可挑剔,房间很棒,乘客非常友善