酒店回复: Estimada Myrna:Gracias por tomarse el tiempo para compartir su experiencia y por la excelente calificación. Nos alegra que haya disfrutado de la comodidad de nuestra ubicación, la limpieza de la propiedad y el desayuno.Entendemos que el ruido de la calle puede ser una preocupación para algunos huéspedes y agradecemos sus comentarios; nos ayudan a buscar maneras de mejorar la comodidad general para futuras estancias.¡Esperamos darle la bienvenida de nuevo cuando esté por la zona!
5.0分
家庭亲子
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The hotel had been renovated recently and the rooms and bedding were new, clean and tidy. The staff was always staying on top of the cleaning in dining areas etc. Convenient location also.
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酒店回复: Dear Angela,Thank you so much for your wonderful review! We’re delighted to hear that you enjoyed our newly renovated rooms and clean, comfortable bedding. It’s great to know our team made a positive impression and that you found the location convenient as well.We truly appreciate your kind words and your perfect rating. We hope to have the pleasure of welcoming you back on your next visit!
4.0分
商务出差
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Hotel is funny but they remodeled it and did ok. Just could do better than painting it all gray, and my prefabricated shower was installed backwards like it was designed for a left handed person not a right handed person
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酒店回复: Dear William,Thank you for sharing your feedback and for giving us an 8/10 rating. We’re glad to hear you noticed our recent remodel, and we appreciate your honest thoughts about the design choices. Your comments regarding the room color scheme and the shower installation are very helpful, and we will certainly review them with our team to see how we can make improvements.We value your insight and hope to have the opportunity to provide an even better experience during your next stay.
4.0分
其他
The staff here was phenomenal and the service was outstanding. The only fuss I have about this place was that our shower was quite moldy in the creases.
3.0分
家庭亲子
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Overall we had a nice stay. The room was clean. The service was fine. The breakfast was not great. There was no coffee and only a few items put out to eat. Most seemed like it had been there for awhile.
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酒店回复: Dear Tracy,Thank you for choosing to stay with us and for sharing your feedback. We’re glad to hear you enjoyed a clean room and had a pleasant stay overall. We’re also happy to know that our service met your expectations.We’re sorry to hear about your experience with breakfast. We appreciate you bringing this to our attention, and we will be reviewing this with our team to ensure better quality and availability for our guests.Thank you again for your comments. We hope to have another opportunity to welcome you back and provide an improved experience.
5.0分
其他
Lots of dining options but there isn’t really a sidewalk to walk across the freeway to the other side (for Texas Roadhouse!) but I did it fine.
1.0分
其他
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Both of the rooms I got for one night had to have the linens changed, they were dirty and clearly had not been changed from the last people that stayed in them. There were loud motorcycles running back in forth in front of our room all night keeping everyone awake. Did not feel safe of comfortable at all.
3.0分
其他
We booked a non smoking room and it smelled like cigarette smoke. Like someone was smoking in a room next door.
我们开了13个小时的车，这里是我们的中途休息站。从高速公路下来很容易就到了。我提前打电话告诉他们我们可能会因为汽车问题晚点到，他们非常理解。房间很棒，非常干净舒适——虽然有一些小问题，但稍加维护就能改善，不过对我们没影响。新鲜的华夫饼早餐为我们的旅程画上了圆满的句号。我们绝对会推荐这家酒店，并且以后还会再次入住。谢谢！
度假变成了噩梦——这是我们住过最糟糕的地方！首先，我们预订的房间本应是无障碍设施的，结果发现并不是，他们告诉我们酒店只有一间无障碍客房，并且每晚额外收取我们20美元！房间里有电话，但没有接通，也没有电话线可以连接。夜班前台服务员态度很不友好，看起来很懒散。他穿着T恤、短裤和人字拖。洗发水和肥皂肯定很贵，我们住的第一晚之后，客房服务就没有再补充了。当我们打电话给同一个服务员要更多肥皂时，他竟然告诉我们可以去前台拿。我对这种服务感到震惊，以后绝不会再住任何一家戴斯酒店了。我的建议是，你们也别住！
转机
我只住了一晚。位置交通便利，位于一条繁忙的主干道上，干净整洁，早餐也不错。唯一的缺点是能听到很多街上的噪音。
The hotel had been renovated recently and the rooms and bedding were new, clean and tidy. The staff was always staying on top of the cleaning in dining areas etc. Convenient location also.
Hotel is funny but they remodeled it and did ok. Just could do better than painting it all gray, and my prefabricated shower was installed backwards like it was designed for a left handed person not a right handed person
The staff here was phenomenal and the service was outstanding. The only fuss I have about this place was that our shower was quite moldy in the creases.
Overall we had a nice stay. The room was clean. The service was fine. The breakfast was not great. There was no coffee and only a few items put out to eat. Most seemed like it had been there for awhile.
Lots of dining options but there isn’t really a sidewalk to walk across the freeway to the other side (for Texas Roadhouse!) but I did it fine.
Both of the rooms I got for one night had to have the linens changed, they were dirty and clearly had not been changed from the last people that stayed in them. There were loud motorcycles running back in forth in front of our room all night keeping everyone awake. Did not feel safe of comfortable at all.
We booked a non smoking room and it smelled like cigarette smoke. Like someone was smoking in a room next door.