酒店回复: Dear Valued Guest, Thank you for sharing your detailed feedback with us. We truly appreciate you taking the time to let us know about your experience. We are pleased to hear that you found the hotel and the rooms pleasant. At the same time, we regret that certain aspects of your stay did not meet your expectations. The natural surroundings, including the nearby rice fields, can occasionally cause odours, and we understand how this may have affected your comfort. Your comments regarding the breakfast buffet quality and the speed of service have been noted with great concern. We sincerely apologise for the delays and misunderstandings you encountered, whether at breakfast or at the beach bar. Thank you as well for pointing out the price variation during weekends. We do our best to keep pricing clear and transparent, and your remark will help us review how we communicate this to our guests. Despite these inconveniences, we are glad you consider the property a beautiful place, even if somewhat secluded. We hope to have the opportunity to welcome you back and provide you with a much improved experience. Warm regards, Richard Gomes General Manager
酒店回复: Dear Valued Guest, Thank you so much for your wonderful review! We’re delighted to hear that you had such a pleasant stay at Beleza By The Beach and that you enjoyed our pool, the easy beach access, the variety of cuisine at our restaurants, and the overall comfort of your room. It’s especially heartwarming to know that you felt well taken care of by our team and that the facilities met the needs of your family, including your one-year-old. We do our best to ensure that families feel completely at ease, so we're very glad that the availability of high chairs and a baby cot helped make your stay more comfortable. Thank you again for your kind recommendation—we truly hope to welcome you back for another relaxing stay in the near future. Warm regards, Richard Gomes Resort Manager
5.0分
朋友出游
原文
翻译提供方:Google
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印度之行结束时,我们在贝莱兹停留,以便在德里-阿尔加-斋浦尔-果阿组合之旅的无尽飞行、转机和短途旅行中休息一下。我们乘坐国内航班到达新机场,很快就收到了行李,通往酒店的路在不知不觉中飞驰而过,酒店为我们提供了迎宾饮料,我们把行李箱留在接待处,然后就去探索该地区。整个酒店的无线网络都很好,甚至在海滩上的一些地方也很好用。到达后,我们就连接到了普通的无线网络,登记入住后,我们每人都得到了一间单独的房间。酒店周围绿树环绕,一切布置得非常大气、有品味。这个地方非常干净,工人们不断地切割、清扫、清洗、改变装饰(这家酒店深受印度人的喜爱;我们假期期间举办了两场婚礼),他们像蜜蜂一样工作。令人惊讶的是,工作人员以客户为导向,他们试图尽快满足每一个愿望。 我们是在酒店吃早餐的,他们提供的东西我就不一一列举了,我就这么说吧,酒店的菜单上有欧式的和当地的,如果菜是辣的,就标注了SPICY,你的愿望都会满足为您准备时考虑在内。早餐时间为 8.00 至 10.30。房间里有水壶、茶、咖啡、奶油、2瓶水、一个付费迷你吧(我们没有使用它,因为价格不是很合理——在Shakes on the beach,一切都便宜好几倍,而且价格也便宜)菜单上是最终的,酒店写了价格,然后加上了一些其他税费,但一切都以收据为准)毛巾,浴袍,拖鞋,个人卫生的一切,我想提一下美妙的酒店化妆品。一切都定期补充,清洁符合标准。有一次我们挂了请勿打扰的牌子,所以他们在我们的门下贴了一张纸条,为没有清洁它而道歉。酒店内设有SPA和按摩服务。游泳池(水干净凉爽)和海滩酒吧旁边的海滩入口处提供沙滩毛巾,通过一条令人惊叹的竹巷即可到达。右边的脖子比左边的更近,价格是一样的正负,区别在于服务和菜肴的摆盘,我们选择了小棕榈棚,李这家伙简直是天赐之物,他懂俄语并且能说一口流利的俄语,他总是热情而有礼貌。我们在左边的“Misha's”,我不记得名字了,但距离有点远。总的来说,他们确实是在为客户而奋斗,但我们是一个只有 14 个人的公司。我们沿着海滩走到当地的一个村庄,除了一大袋一便士的水果外,我还从当地珠宝商伊姆兰那里订购了一枚黄水晶戒指(两天后,他亲自把成品戒指带到了酒店)总的来说,我喜欢一切,天气很好,酒店很棒,服务也很棒,我们在果阿度过了美味、有趣和舒适的体验,我不明白为什么这个目的地没有需求。
9 / 16
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酒店回复: Dear Valued Guest, Thank you so much for such a detailed and warm review! We are very pleased that your stay at Beleza was a wonderful conclusion to your journey through India. We’re glad that the hotel, its grounds, and our staff were able to create a comfortable atmosphere for your relaxation. It’s great to hear that you were able to enjoy all the amenities, from the Wi-Fi to the excellent service. We’ll definitely pass ***** your appreciation to the team, especially regarding the staff's efforts, as it’s very important to us that every guest feels at home. We’re also happy to know that you enjoyed our beaches, shacks, and even local shopping. We hope you’ll return to us again, and we look forward to providing you with even more wonderful moments in the future. Thank you for the recommendation and for choosing Beleza by the Beach! Warm Regards Richard Gomes, Resort Manager
酒店回复: Dear Valued Guest, Thank you so much for your review! We are so happy to hear that you enjoyed your stay at the hotel. The green surroundings and the free water in glass bottles are indeed small but thoughtful touches that help create a cozy and welcoming atmosphere. We’re glad you liked the breakfast selection and found our staff to be responsive. We also appreciate your kind words about Meghraj—he will be thrilled to know that he made your experience even more comfortable, especially with your shared language! We’re really happy that you appreciated the cleanliness and quality of service, and we can’t wait to welcome you back for another visit! Please do come again, we’d be thrilled to see you! Warm Regards, Richard Gomes Resort Manager
5.0分
其他
原文
翻译提供方:Google
稻田与大海交汇的美丽之地
稻田与大海交汇的美丽之地。
高品质餐厅(虽然在果阿来说价格略贵……)。
泳池超赞!绵长而富有氛围……
绵长细腻的沙滩。
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酒店回复: Dear Valued Guest,Thank you very much for sharing your lovely feedback with us. We’re delighted to hear that you enjoyed our beautiful location between the rice fields and the ocean. It’s wonderful to know that you appreciated the quality of our restaurant, the atmosphere of our property, and especially our exceptional pool.We’ve also taken note of your comment regarding pricing, and we truly appreciate your honesty. Your feedback helps us continue improving while maintaining the experience we strive to offer.We hope to have the pleasure of welcoming you back for another relaxing stay by the sea.Warm regards,Nelson MonteiroFront office Manager
酒店回复: Dear Valued Guest, Thank you so much for your review! We are so glad to hear that you enjoyed the hotel and that your stay was comfortable. It's great that you appreciated the thoughtful design of the rooms and all the amenities, including the crib. We’re also happy to hear that you liked our friendly and responsive staff, and that the secure grounds and stunning sunsets added extra charm to your experience. We would be delighted to welcome you back to our hotel so you can enjoy even more wonderful moments by the sea! Best wishes, Richard Gomes
酒店回复: Dear Valued Guest, Thank you so much for your kind words! We’re delighted to hear that you enjoyed the Cake Mixing event in November. It sounds like a wonderful occasion with great guests, a lively atmosphere, festive Christmas music, delicious snacks, and attentive drink service. We’re also honored to know that you have been appreciating the hospitality of our hotel, our friendly staff, and the beautiful, clean, and well-maintained ambiance . Your continued support means the world to us, and we look forward to welcoming you back again soon! Warm Regards, Richard Gomes Resort Manager
酒店回复: Dear Valued Guest, Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay at our resort, especially the breakfast with the breathtaking view of the rice fields and the tranquil relaxation area overlooking the white sandy beach. It’s fantastic to know that our friendly staff and delicious cuisine made your experience even more memorable. We also appreciate your kind words about our activities, designed to offer both adventure and relaxation. We hope to welcome you back soon for another rejuvenating stay. Best Regards, Richard Gomes Resort Manager
酒店回复: Dear Valued Guest, Thank you so much for your kind feedback! We're thrilled to hear that you enjoyed your Sunday brunch with us, and that the atmosphere, ***** with the music, helped make it even more pleasant. Steford will certainly appreciate your compliments! We look forward to welcoming you back soon for another great experience. Thank you for recommending us! Warm Regards, Richard Gomes General Manager
这家度假村潜力很大,外观不错,泳池区也挺像样,房间大小适中。但就是度假村运营的细节方面差了点火候。
早餐还行,但晚餐令人失望,特别是烩饭,上来的时候是凉的,我们指出来后,他们好像只是用微波炉加热了一下。
我们参加了圣若昂泳池派对,也有点失望。说好12:30开始,结果下午1点装饰都还没布置好。
最让人失望的是,我们因为夜班火车提前四小时到达,非常早。但他们连一杯水都没主动提供。当我们问是否可以寄存行李去吃早餐时,他们说不行,让我们直接在泳池边吃。话说回来,我们接触过的大部分其他员工还是很友好的。
这家酒店很漂亮,房间也很舒适,但由于靠近稻田,有时会散发出难闻的气味。自助早餐品质一般,服务员动作通常很慢,而且有时听不懂客人的要求。我们点了两份煎蛋卷,结果只上了一份。在海滩酒吧,点杯咖啡可能要等15分钟。需要注意的是,平日房价约为每晚75欧元,周末价格翻倍。总而言之,这里风景优美(虽然位置比较偏僻),但员工培训方面还有提升空间。
非常舒适的游泳池,步行 3 分钟即可轻松抵达海滩,非常好的餐厅提供当地或西方菜肴,房间状况良好,配有空调,工作人员周到,设有健身房和水疗/按摩设施,总之,这家酒店的一切都很完美!我们强烈推荐它。我们带着一岁的婴儿来,一切都很合适:提供高脚椅,还可以预订婴儿床。 511室
印度之行结束时,我们在贝莱兹停留,以便在德里-阿尔加-斋浦尔-果阿组合之旅的无尽飞行、转机和短途旅行中休息一下。我们乘坐国内航班到达新机场,很快就收到了行李,通往酒店的路在不知不觉中飞驰而过,酒店为我们提供了迎宾饮料,我们把行李箱留在接待处,然后就去探索该地区。整个酒店的无线网络都很好,甚至在海滩上的一些地方也很好用。到达后,我们就连接到了普通的无线网络,登记入住后,我们每人都得到了一间单独的房间。酒店周围绿树环绕,一切布置得非常大气、有品味。这个地方非常干净,工人们不断地切割、清扫、清洗、改变装饰(这家酒店深受印度人的喜爱;我们假期期间举办了两场婚礼),他们像蜜蜂一样工作。令人惊讶的是,工作人员以客户为导向,他们试图尽快满足每一个愿望。 我们是在酒店吃早餐的,他们提供的东西我就不一一列举了,我就这么说吧,酒店的菜单上有欧式的和当地的,如果菜是辣的,就标注了SPICY,你的愿望都会满足为您准备时考虑在内。早餐时间为 8.00 至 10.30。房间里有水壶、茶、咖啡、奶油、2瓶水、一个付费迷你吧(我们没有使用它,因为价格不是很合理——在Shakes on the beach,一切都便宜好几倍,而且价格也便宜)菜单上是最终的,酒店写了价格,然后加上了一些其他税费,但一切都以收据为准)毛巾,浴袍,拖鞋,个人卫生的一切,我想提一下美妙的酒店化妆品。一切都定期补充,清洁符合标准。有一次我们挂了请勿打扰的牌子,所以他们在我们的门下贴了一张纸条,为没有清洁它而道歉。酒店内设有SPA和按摩服务。游泳池(水干净凉爽)和海滩酒吧旁边的海滩入口处提供沙滩毛巾,通过一条令人惊叹的竹巷即可到达。右边的脖子比左边的更近,价格是一样的正负,区别在于服务和菜肴的摆盘,我们选择了小棕榈棚,李这家伙简直是天赐之物,他懂俄语并且能说一口流利的俄语,他总是热情而有礼貌。我们在左边的“Misha's”,我不记得名字了,但距离有点远。总的来说,他们确实是在为客户而奋斗,但我们是一个只有 14 个人的公司。我们沿着海滩走到当地的一个村庄,除了一大袋一便士的水果外,我还从当地珠宝商伊姆兰那里订购了一枚黄水晶戒指(两天后,他亲自把成品戒指带到了酒店)总的来说,我喜欢一切,天气很好,酒店很棒,服务也很棒,我们在果阿度过了美味、有趣和舒适的体验,我不明白为什么这个目的地没有需求。
非常好的酒店。一切都被绿树环绕,我们自己生产的玻璃瓶装的超级美味的水,我们每天喝很多瓶,一切都是免费的)。我们吃了早餐,有很多食物可供选择。友善且乐于助人的员工。我们一家人来自俄罗斯,要特别感谢那位名叫 Meghraj 的服务员,他俄语说得很好,点菜完全没有问题。每天打扫,布草都变得干净、光亮。值得一游!有时间我们一定会再去。👍👍👍
稻田与大海交汇的美丽之地
稻田与大海交汇的美丽之地。
高品质餐厅(虽然在果阿来说价格略贵……)。
泳池超赞!绵长而富有氛围……
绵长细腻的沙滩。
很棒的海边酒店!房间里的一切都经过精心设计:多种类型的照明、一个大露台、一张婴儿床。保护区很好,工作人员友善,乐于助人!由于酒店位于一线,所以绝美的日落是绝对不能错过的)
今年11月,我们再次受邀参加蛋糕搅拌会,这是一次愉快的活动,嘉宾们都很友善,气氛也很好。提供圣诞音乐、非常美味的自助小吃和饮料。多年来,我一直很欣赏酒店的热情好客、友好的员工以及干净整洁的氛围。
美丽的海滩度假村坐落在绿色乡村之中。食物非常美味,工作人员非常友好。我们特别喜欢一边享用早餐一边欣赏稻田美景,以及在休闲区欣赏白色沙滩美景。强烈推荐在往返旅行后放松一下,但这里也提供不错的活动。
Steford 的服务非常出色👍我们来这里吃周日早餐。早餐很美味,氛围也非常愉快,还伴有音乐。强烈推荐。