酒店回复: Hola Lorena, Estamos tan contentos que usted se gusto la queda con nosotros. Esperamos verte en el futuro!
4.0分
其他
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The overall stay was good. I would have liked to have some juice drinks available with the breakfast. Also, they allowed a large truck to park in an area where it made it difficult to use the other parking spots.
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酒店回复: Thank you for staying with us! We apologize for the inconvenience with the parking. Thank you for the feedback on the juices at breakfast.
4.0分
商务出差
The hotel suited my needs very well. Parking was a little difficult on a busy night, but that happens. Otherwise it was fine.
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酒店回复: Thank you for staying with us, John! We are so glad you enjoyed your stay with us. We appreciate the patience with finding parking.
5.0分
家庭亲子
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Property is bleak or blan. No money spent on decoration or plants inside or at main entrance.
Gift shop needs to be stocked as there was almost zero food or snack items and NO gifts.
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酒店回复: Hi Heidi, We appreciate the feedback on the decorations and opportunities for improvement in the gift shop.
4.0分
其他
We had a very nice stay. Breakfast was a little sparse but we survived. It would be nice if you offered some gluten free options!,
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酒店回复: Thank you for the feedback on the breakfast offerings. We will take this into consideration. Thank you for staying with us.
5.0分
其他
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I have stayed a few places in Clovis NM, but this was by far the best to date, clean, quiet and staff was courteous, pleasant and helpful- front desk staff were not very visible and really didn't go out of their way to greet you unless you were checking in, but the rest of the staff-kitchen and cleaning were always pleasant and spoke very nice, otherwise would have gave all 5 stars. They had a water leak and it is obvious this is an older Hotel but still clean - I would definitely recommend staying here
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酒店回复: Thank you for the review, Michele. We appreciate the transparency on the front desk customer service and the flexibility with the building. We are so glad you enjoyed your stay with us. We hope to see you again soon!
3.0分
家庭亲子
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I was in Room 428 door was in such a bad shape that I did show my sister I was able to open it with the ‘not disturb “ sign. I reported it to the person in the lobby and answer was “ O yes, we have some others like that!……Seriously? I will never go back with that sense of insecurity!
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酒店回复: We are so sorry your stay was unsatisfactory. We appreciate the feedback.
5.0分
其他
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The staff was great. Alexis was very helpful. I didn't like that you now have to put a list if peoples names that come to visit you or stays in the room with you when you check in.
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酒店回复: Hi,We are glad you enjoyed your stay with us, especially the check-in process. Thank you for choosing us! We hope to see you again soon.
5.0分
其他
Had a great stay at Comfort Inn in Clovis. Staff was helpful and friendly. Room was clean and comfortable.
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酒店回复: Thank you for staying with us! We are glad you enjoyed your stay with us.
2.0分
家庭亲子
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Reservation for handicap accommodations and was not handicao accessible! Manager then recommended making another reservation for an extra room with 1 king bed to accommodate us! Not paying for two rooms when my reservations clearly stated our needs! Pool usage another issue?? Never again.
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酒店回复: Hi Anita, Thank you for the feedback on the handicap accessibility; we appreciate the candid feedback. Thank you.
非常好的服务和干净的酒店。
The overall stay was good. I would have liked to have some juice drinks available with the breakfast. Also, they allowed a large truck to park in an area where it made it difficult to use the other parking spots.
The hotel suited my needs very well. Parking was a little difficult on a busy night, but that happens. Otherwise it was fine.
Property is bleak or blan. No money spent on decoration or plants inside or at main entrance.
Gift shop needs to be stocked as there was almost zero food or snack items and NO gifts.
We had a very nice stay. Breakfast was a little sparse but we survived. It would be nice if you offered some gluten free options!,
I have stayed a few places in Clovis NM, but this was by far the best to date, clean, quiet and staff was courteous, pleasant and helpful- front desk staff were not very visible and really didn't go out of their way to greet you unless you were checking in, but the rest of the staff-kitchen and cleaning were always pleasant and spoke very nice, otherwise would have gave all 5 stars. They had a water leak and it is obvious this is an older Hotel but still clean - I would definitely recommend staying here
I was in Room 428 door was in such a bad shape that I did show my sister I was able to open it with the ‘not disturb “ sign. I reported it to the person in the lobby and answer was “ O yes, we have some others like that!……Seriously? I will never go back with that sense of insecurity!
The staff was great. Alexis was very helpful. I didn't like that you now have to put a list if peoples names that come to visit you or stays in the room with you when you check in.
Had a great stay at Comfort Inn in Clovis. Staff was helpful and friendly. Room was clean and comfortable.
Reservation for handicap accommodations and was not handicao accessible! Manager then recommended making another reservation for an extra room with 1 king bed to accommodate us! Not paying for two rooms when my reservations clearly stated our needs! Pool usage another issue?? Never again.