酒店回复: Dear Guest, Thank you for choosing The Oberoi Grand during your visit to Kolkata. Thank you also for taking the time to review us on TripAdvisor and share your overall experience. I am so happy to know that we were able to live up to your expectations and that you enjoyed the hospitality and services provided by the team. Happy guests are the greatest source of motivation for all of us here and my team is delighted to know that their efforts have been recognized and appreciated. Indeed The Oberoi Grand is an oasis of peace in a bustling city – surrounded by street shopping on all four sides of the hotel. Thank you for highlighting our spacious guest rooms, the serene palm-fringed swimming pool at the lobby level, offering an oasis of calm. Your feedback regarding more loungers around the pool is well noted and we will definitely ensure the same. I apologize for any disappointment or inconvenience caused to you. We deeply value your patronage and would love to welcome you back. The team and I look forward to your return visits and remain at your disposal always. Thank you. Best regards, Mayan Dhawan General Manager
酒店回复: Dear Guest, It was wonderful to have you stay at The Oberoi Grand. Thank you for taking the time to review us on TripAdvisor and share your experience. I am so happy to know that you enjoyed a relaxed evening and loved the central location and our warm and gracious hospitality. My team and I are delighted that we were able to live up to your expectations. Thank you for your appreciation of the services provided by our team – especially Mubashir, Khitish, Jasmeen and Munulu. They feel so motivated with positive feedback. We value your patronage and my team and I look forward to welcome you back. If I can be of any assistance at the hotel, it would be my pleasure. Thank you. Best regards, Mayan Dhawan General Manager
酒店回复: Dear Guest, Thank you for choosing The Oberoi Grand. It was wonderful to have you stay with us and thank you for your generous comments for the hotel and our people. I feel privileged that you took time to share your experience with other travellers on TripAdvisor. It is encouraging to know that you loved the central location – in the heart of the city, the Victorian grandeur and colonial feel of the hotel, ambience and impeccable service and the genuine warmth of the team. Thank you for your appreciation and for recognizing their attentiveness, friendliness and desire to delight guests. We value your sentiments and hope to have the pleasure of welcoming you back. The team and I remain at your disposal always. Thank you. Best regards, Mayan Dhawan General Manager
古色古香的建筑提供一流的服务。酒店的客房是我在印度住过的所有酒店中最干净的。工作人员不接受私人小费，所以他们不会暗示你给小费，而且每位员工在你经过时都会微笑着打招呼。早餐自助餐也很棒。
很棒的老牌酒店。服务周到，早餐丰盛，房间也很宽敞。还有一个很棒的泳池，简直是锦上添花。
酒店和他们的服务都挺好的，只是入口外面有很多路边摊，而且非常拥挤。
太棒了！一次难忘的经历。
很棒的文物酒店
我很喜欢住在这家酒店。写这篇文章已经三年了，它仍然是我评判所有酒店的标准，无论是特色、品质、舒适度还是热情好客。这是少数几家让我至今仍记忆犹新、回味无穷的酒店之一。
一如既往的优质服务。食物、氛围和设施都是一流的。酒吧的人很棒（Sanjay、Miken、ankush、joe。祝一切顺利……/………………//:::…………………….::::………… …//////////////……………..很快就会再次访问
加尔各答非常漂亮的传统房子。工作人员非常友好，其中一些人非常年轻。我们的房间很棒，可以看到花园/游泳池的景色。酒店位于市中心，*** 离开房子，直接站在集市上 - 我们喜欢这样。如果***想批评什么，可能是花园里缺乏座位（泳池边有躺椅，但几乎没有什么选择，可以坐在某个地方看书——这很容易改变）。食物很棒，酒吧也很好。受到推崇的！
这是一个美好的夜晚，气氛轻松，食物非常美味，服务周到（Mubashir、Khitish、Jasmeen 和 Munulu - 我们一定会回来享受这家餐厅 - *** 处于一个非常特别的世界。
这家酒店因其位置（位于老城区的中心）、装饰、员工的友善和可用性以及服务质量而非常棒。千万不要错过酒店的SPA体验，太棒了！酒店的泰国餐厅很好吃。美味的自助早餐。有经验可以尝试！