The room was nice, the property was nice, but the air conditioning was a wall unit, and it was very loud. Also there was a coffee maker in the room but no coffee and no cups. Staff was helpful.
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酒店回复: Thank you for taking the time to share your experience with us! We're glad to hear you enjoyed the room and the property overall, and that our staff was helpful during your stay. We apologize for the inconvenience with the air conditioning unit and the missing coffee and cups,this isn’t the experience we aim to provide. Your feedback is very helpful, and we’ll make sure it’s addressed with our team. We hope to have the chance to welcome you back for an even better stay next time!
5.0分
其他
Everything was great, but the $22 for valet parking. In the past, there were city lots nearby, but those have been closed
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酒店回复: Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Our team works hard to create a welcoming and comfortable stay for all our guests, and it’s always wonderful to know we’ve met that goal.
5.0分
其他
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The historic charm of The Morgan Hotel cannot be ignored. Walking into the ballroom felt magical, something between Hogwarts and a fairytale where I could easily envision a Cinderella style wedding.
The staff went above and beyond with their politeness and knowledge of the local area, making us feel both welcomed and well cared for. The valet service was equally outstanding, very accommodating and genuinely polite.
Our room was spacious with a wonderful retro feel that added another layer of character to our stay. It is a place that makes you smile with its old world touches blended with modern comfort.
Being right next to West Virginia University, the area is filled with college students, yet every student we encountered was polite, respectful, and simply going about their day. The energy of the town mixed with the historic elegance of the hotel created a truly memorable experience.
I would highly recommend The Morgan Hotel to anyone visiting Morgantown, whether for history, comfort, or just a special getaway
we would definitely stay there again
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酒店回复: Thank you so much for your kind review! We're thrilled to hear you had a great experience with us. Our team works hard to create a welcoming and comfortable stay for all our guests, and it’s always wonderful to know we’ve met that goal.
5.0分
其他
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Absolutely Brautiful!
I wish we had stayed longer! Very beautiful hotel in the heart of a cute city. Super convenient to walk to shops, bars, and restaurants. Impeccably clean and comfortable. Friendly staff. The decor was stunning. Would 100% stay again!
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. We truly value your support and can’t wait to welcome you back again soon!
5.0分
情侣出游
Beautiful historic hotel in downtown. Well kept and very clean. The staff was very friendly and helpful.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. We truly value your support and can’t wait to welcome you back again soon!
5.0分
商务出差
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Gorgeous, well-preserved historic hotel. The staff was wonderful. The bartender was great, but the food wasn’t the best. Overall, loved it! Great value for the money.
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酒店回复: Thank you so much for your kind words! We're thrilled to hear you had a great experience with us. We truly value your support and can’t wait to welcome you back again soon!
2.0分
情侣出游
even the bath soap didn’t operate…..pay $20 to park after a room charge of $350!! no food , no room service
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酒店回复: Thank you for sharing your feedback. While we're glad you found our location and cleanliness to your satisfaction, we're truly sorry to hear that other aspects of your stay didn’t meet expectations. We understand your concerns about the additional parking fee, in-room amenities, and the soap dispenser, and we’ll be sure to review these issues with our team. Your comments are important to us and help us improve the guest experience. We appreciate you staying with us and hope to have the opportunity to serve you better in the future.
5.0分
情侣出游
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The place was great. The parking not so great and I wish the rooms had a microwave to warm stuff up. The place was super clean and staff was so pleasant. You can walk to EVERYTHING.
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酒店回复: Thank you so much for your kind words! We’re thrilled to hear you enjoyed your stay and appreciated the cleanliness, our friendly staff, and the convenience of our location. We also appreciate your feedback about the parking and microwave, it helps us know where we can improve. It was a pleasure having you, and we’d love to welcome you back anytime!
需要更新。是婚礼场地，不是酒店。
我试了两个不同房间的空调，听起来像飞机起飞的声音。第二天，只有酒店断电了。附近其他所有酒店都通电了。之后我就离开了。
而且，那里正在举行一系列婚礼，婚礼派对几乎占据了大堂和酒吧。所以，如果你在任何公共区域，你基本上就是在打扰别人的婚礼。
总而言之，这是一家迷人的酒店。工作人员也非常友好。
员工的客户服务糟糕透顶。我预订/付款的房间还没到，而且提前两天联系过他们确认过。总体体验太差，我建议还是住万豪酒店吧。前台电话根本没人接。
The room was nice, the property was nice, but the air conditioning was a wall unit, and it was very loud. Also there was a coffee maker in the room but no coffee and no cups. Staff was helpful.
Everything was great, but the $22 for valet parking. In the past, there were city lots nearby, but those have been closed
The historic charm of The Morgan Hotel cannot be ignored. Walking into the ballroom felt magical, something between Hogwarts and a fairytale where I could easily envision a Cinderella style wedding.
The staff went above and beyond with their politeness and knowledge of the local area, making us feel both welcomed and well cared for. The valet service was equally outstanding, very accommodating and genuinely polite.
Our room was spacious with a wonderful retro feel that added another layer of character to our stay. It is a place that makes you smile with its old world touches blended with modern comfort.
Being right next to West Virginia University, the area is filled with college students, yet every student we encountered was polite, respectful, and simply going about their day. The energy of the town mixed with the historic elegance of the hotel created a truly memorable experience.
I would highly recommend The Morgan Hotel to anyone visiting Morgantown, whether for history, comfort, or just a special getaway
we would definitely stay there again
Absolutely Brautiful!
I wish we had stayed longer! Very beautiful hotel in the heart of a cute city. Super convenient to walk to shops, bars, and restaurants. Impeccably clean and comfortable. Friendly staff. The decor was stunning. Would 100% stay again!
Beautiful historic hotel in downtown. Well kept and very clean. The staff was very friendly and helpful.
Gorgeous, well-preserved historic hotel. The staff was wonderful. The bartender was great, but the food wasn’t the best. Overall, loved it! Great value for the money.
even the bath soap didn’t operate…..pay $20 to park after a room charge of $350!! no food , no room service
The place was great. The parking not so great and I wish the rooms had a microwave to warm stuff up. The place was super clean and staff was so pleasant. You can walk to EVERYTHING.