酒店回复: Thank you for taking the time to share your experience with us. I'm sorry you were upset about the deposit and pet fee. The deposit is required to protect the hotel from damages to the room. It will be refunded to you. It can take up to 14 business days depending on your financial institution. The 75 non refundable pet fee covers any damages to the room due to the pet as well as the extra cleaning required to ensure there are no pet allergens in the room. We hope to welcome you back soon.
5.0分
家庭亲子
原文
翻译提供方：Google
周围区域维护得很好，很容易找到。
展开
酒店回复: Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We hope to welcome you back soon!
4.0分
其他
原文
翻译提供方：Google
很棒的早餐和干净的住宿！
展开
酒店回复: Thank you for taking the time to share you experience with us. I am glad to hear you enjoyed you stay. We hope to welcome you back soon!
5.0分
家庭亲子
原文
翻译提供方：Google
很棒的酒店和服务
展开
酒店回复: Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We hope to welcome you back soon!
5.0分
其他
原文
翻译提供方：Google
优质的客户服务
展开
酒店回复: Thank you for taking the time to share your experience with us. I am glad you enjoyed your stay. We hope to welcome you back soon!
5.0分
其他
原文
翻译提供方：Google
早餐棒极了！💯
酒店回复: Thank you for sharing your experience
5.0分
商务出差
展开
Caitlyn was awesome!! I had to make some changes to my reservation and she helped out gladly. She was friendly, personable, helpful, not to mention beautiful!! And, the general manager was the same way!!! Even the girl over the breakfast was friendly and personable. Just a great group of people to interact with during my stay. Will definitely stay there again if I’m in the area. The only downside was there was an odor in the room, it didn’t smell fresh, but the people were amazing!!! And, the breakfast was great as well, enjoyed it every day I was there! Great job!!
展开
酒店回复: We appreciate you sharing your positive feedback. It's always rewarding to hear when our team members, like Caitlyn, are making a difference. Their positive attitude have a great impact on the team's sucess, and we're glad you experienced it firsthand. Also, thankful that you enjoyed our breakfast and our breakfast hostess had everything you need. Thank you for your support, and we look forward to seeing you again.
5.0分
其他
Only complaint is the room should have a sitting or easy chair. The desk chair is not appropriate for relaxing
展开
酒店回复: Thank you for your excellent rating and for sharing your suggestion. We appreciate your feedback regarding the seating and will certainly look into it for future improvements. We’re glad you enjoyed your stay and look forward to welcoming you back.
5.0分
其他
展开
Property was nice. Should have stayed on top floor though. Guests above me, I could hear them walking around in the middle of the night. But no fault of hotel. Breakfast was ok.
2.0分
家庭亲子
展开
The Staff was great, I did complain about the bathroom door getting stuck, My elderly mother got stuck in there and the instructed me that it would get looked at on Monday. I asked if they could credit my account in anyway. they said they couldn't do anything.
他们额外收取了 125 美元的费用，这出乎我们的意料。宠物费 75 美元，押金 50 美元，这 50 美元是可以退还的。我们拿到的退款不是他们给的。酒店破旧不堪，也有点恶心。肯定不是我们付钱想要的。对于我们最终支付的费用，我们本可以去万豪酒店。这正是我们在下一个城镇所做的。
周围区域维护得很好，很容易找到。
很棒的早餐和干净的住宿！
很棒的酒店和服务
优质的客户服务
早餐棒极了！💯
Caitlyn was awesome!! I had to make some changes to my reservation and she helped out gladly. She was friendly, personable, helpful, not to mention beautiful!! And, the general manager was the same way!!! Even the girl over the breakfast was friendly and personable. Just a great group of people to interact with during my stay. Will definitely stay there again if I’m in the area. The only downside was there was an odor in the room, it didn’t smell fresh, but the people were amazing!!! And, the breakfast was great as well, enjoyed it every day I was there! Great job!!
Only complaint is the room should have a sitting or easy chair. The desk chair is not appropriate for relaxing
Property was nice. Should have stayed on top floor though. Guests above me, I could hear them walking around in the middle of the night. But no fault of hotel. Breakfast was ok.
The Staff was great, I did complain about the bathroom door getting stuck, My elderly mother got stuck in there and the instructed me that it would get looked at on Monday. I asked if they could credit my account in anyway. they said they couldn't do anything.