我必须说，这家酒店维护得很好，房间和氛围都很好。地理位置非常方便，但很安静。很难相信它离机场这么近。我们一周前举办了生日派对。非常感谢 More 先生全力支持我们举办了这场精彩的生日派对。食物很棒，服务也很棒。More 先生推荐了不同的甜点——Anjeer halva，这在我们的客人中大受欢迎。工作人员对儿童很友好，停车位也很好。这是安德赫里举办活动的最佳地点之一。感谢 LeGrande 团队的热情款待
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酒店回复: Dear Guest, Greetings from Hotel Le Grande! We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you. Your appreciation has been shared with my team and we are motivated to strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities are truly very encouraging. We greatly value your patronage and look forward to welcoming you back to Hotel Le Grande soon. With Best Regards, General Manager
5.0分
其他
原文
翻译提供方：Google
工作人员的服务非常出色，食物种类丰富，我们的 Skål International 孟买南区 SIMS 圣诞庆祝活动由 Sk 和总监 Mohammed Nayeem Sait 亲自主持。他亲自监督整个活动，宴会上的团队也非常乐于助人。
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酒店回复: Dear Guest, Greetings from Hotel Le Grande! We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you. Your appreciation has been shared with my team and we are motivated to strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities are truly very encouraging. We greatly value your patronage and look forward to welcoming you back to Hotel Le Grande soon. With Best Regards, General Manager
酒店回复: Dear Gautam, Greetings from hotel Le Grande ! Thank you for sharing your review with us. It is disheartening to learn about your experience and i would like to assure you of all corrective measures to be taken.at hotel Le Grande we strive to provide the best of service standards for our guests and i therefore request you not to judge us solely on this experience. Warm Regards, General Manager
酒店回复: Dear Nishant, Greetings from Hotel Le Grande! We would like to take this opportunity to thank you for taking the time to write to us. It is our sincere endeavour to ensure that our guests enjoy a memorable experience and we are delighted to know that you had a wonderful stay with us. We are very happy and delighted that we were able to create the pleasant experience and make a difference to you. Your appreciation has been shared with my team and we are motivated to strive for excellence and to make sure that our guests leave the hotel with fond memories. The team takes great pride in the service they provide and we believe it is the small details, which make the big difference and drive us towards perfection. Your generous praise of our team, our service and facilities are truly very encouraging. We greatly value your patronage and look forward to welcoming you back to Hotel Le Grande soon. With Best Regards, General Manager
4.0分
其他
Staff is very good. They provide services on a single call and that too immediately. Very good service. Hotel is also very nice.
糟糕透顶的体验！完全不值这个价钱。
员工非常友善热情，酒店本身也很不错，地理位置优越，所有员工都乐于助人、善解人意且和蔼可亲。价格合理，就连食物也美味可口，味道地道。
这家酒店真的很一般，价格却很高。附近还有其他一些知名的连锁酒店，比如姜酒店，价格更低，服务和设施也好得多。
这是一次糟糕透顶的体验。我们是医生，来这里参加一个会议。房间条件差得令人难以置信。前台接待员态度极其恶劣，傲慢无礼。他们不肯提供无线网络密码。我问的时候，他们说密码是我的姓氏加上预订时的邮箱地址。我的网络连接出了问题，我寻求帮助，他却说他不能到我的房间来，让我叫所有人到前台去用无线网络。我问他能不能安排出租车，他说他做不了。我预订出租车的时候，特意嘱咐他让司机帮我拿行李，但他根本没做。我的出租车等了10分钟才到。总之，体验非常糟糕。
房间不干净，我们发现蟑螂在房间里爬来爬去，食物非常油腻，而且没有热水，体验很差。
我必须说，这家酒店维护得很好，房间和氛围都很好。地理位置非常方便，但很安静。很难相信它离机场这么近。我们一周前举办了生日派对。非常感谢 More 先生全力支持我们举办了这场精彩的生日派对。食物很棒，服务也很棒。More 先生推荐了不同的甜点——Anjeer halva，这在我们的客人中大受欢迎。工作人员对儿童很友好，停车位也很好。这是安德赫里举办活动的最佳地点之一。感谢 LeGrande 团队的热情款待
工作人员的服务非常出色，食物种类丰富，我们的 Skål International 孟买南区 SIMS 圣诞庆祝活动由 Sk 和总监 Mohammed Nayeem Sait 亲自主持。他亲自监督整个活动，宴会上的团队也非常乐于助人。
虽然这是一家价格适中的酒店，但就地理位置而言，环境并不理想（尽管靠近机场）。我们于 12 月 5 日和 6 日预订了这家酒店的高级豪华房；但一开始分配的房间很小，只能容纳一个人。房间的空调漏水，我们抱怨并要求换一间更好的房间——结果只给我们分配了我们预订时应得的房间。711 号房间很宽敞，外面景色很好。早餐还可以。但餐厅的工作人员非常热情好客——这让我们的住宿很愉快。
我和妻子为了赶第二天的航班住在这家酒店。房间干净但很小，而且价格昂贵。浴室非常小，清洁度达不到预期。洗漱用品一般。服务很好，工作人员很友好。
Staff is very good. They provide services on a single call and that too immediately. Very good service. Hotel is also very nice.