Second stay here. This time the room showing signs of wear. Room at front, over reception are noisy. The area at front just amplifies the sound of people talking and the gate crashes shut.
No air con and room is very warm and humid when weather is hot.
Bit random as when someone on reception. Checking in done remotely and works fine.
Would like front door to be closed more often.
Worth it for the location to transport, kreutzberg and price? IMO yes. But next visit will require room at rear.
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酒店回复: Dear Rupert, Your feedback is crucial to us as it helps us strive for continual improvement, and I'm sorry to hear your second stay did not live up to your expectations. We understand the importance of a quiet and comfortable environment for our guests, thus we deeply regret the disruptions you experienced due to the noise and room temperature. We’re glad that you mentioned our convenient location and pricing as positives. However, we realize the importance of all aspects of your stay being satisfactory. Therefore, we are giving special attention to the points you raised. Please know that we are taking your feedback seriously and will work to enhance our service. We hope that you will consider staying with us again so that we can provide you with the experience you deserve. Lovely regards, Nena Apartments
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Great location, comfortable apartment
Location excellent. Right by Mortizplatz U Bahn. Great for exploring Kreuzberg on foot. Staff friendly and helpful. Reception time is limited but the communication regarding getting into the apartment out of hours was great. The apartment was spacious and had everything we needed.
位置非常好，安静。房间现代化，装修明亮。浴室时尚且高档。
酒店还不错，但他们邮件里发的入住密码是错的。
公寓位置绝佳，步行5分钟即可到达莫里茨广场地铁站，设施齐全，即使是长期入住也绰绰有余。自助入住流程便捷流畅。床很舒服。下次还会选择这里。
他们人很好，我们度过了一段愉快的时光。
在浴室安装把手，以便可以挂毛巾。我说的不是毛巾布毛巾，而是上完厕所后用的手巾。水槽周围没有挂钩。
有些盘子有点脏，白色的墙壁也有点脏，但很容易清洗。
实际上是一个很好的起点：漂亮的房间，良好的设施，有一个小厨房，包括厨房用具，良好的位置（位于中心但安静）……但两次访问后的结论仍然很复杂。设施部分损坏，清洁不彻底，接待服务不错但缺乏灵感（在一次情况下），以及有点复杂的访问规定（在另一种情况下）。下次该地区将会有一些不同的东西。同样的价格，更舒适、更品质。
小心！！！他们在入住前 24 小时取消了我的预订，然后给出了更高的价格。我无法评价公寓，但如果可行的话，预订了很长时间，他们取消了我的预订，说他们无法从卡上扣费（所有信息都是正确的）。预订和公寓都没有给我一个解决方案，我不得不自己寻找其他更贵的住宿。
Second stay here. This time the room showing signs of wear. Room at front, over reception are noisy. The area at front just amplifies the sound of people talking and the gate crashes shut.
No air con and room is very warm and humid when weather is hot.
Bit random as when someone on reception. Checking in done remotely and works fine.
Would like front door to be closed more often.
Worth it for the location to transport, kreutzberg and price? IMO yes. But next visit will require room at rear.
Great location, comfortable apartment
Location excellent. Right by Mortizplatz U Bahn. Great for exploring Kreuzberg on foot. Staff friendly and helpful. Reception time is limited but the communication regarding getting into the apartment out of hours was great. The apartment was spacious and had everything we needed.
Modern apartments with easy access.