The room was great! The staff was great!! The biggest disappointment was my car was broken into along with several others. It’s unfortunate the property isn’t responsible for the loss and damages. They were generous enough to give me a refund. I appreciate that!
4.0分
其他
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Staff was very warm a friendly hotel was very spacious and clean. Breakfast was meh, but they could be because I got down there closing to ending time. Would mos def stay again though!
5.0分
家庭亲子
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As soon as you walk in the doors it smells clean! The room was spotless, the bed was comfortable and the breakfast area was kept clean too! Easy to find and close to UC! Would definitely stay again!
4.0分
情侣出游
Great stay, staff was very nice, room was clean. Will stay again if in the area. Didn't get a chance to check out breakfast.
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酒店回复: Thank you for taking the time to complete an online survey regarding your recent stay at Comfort Suites Cincinnati University - Uptown. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General ManagerComfort Suites Cincinnati University - Uptown
4.0分
其他
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The room was very nice, clean and very comfortable! Lia at the front desk was very kind and made check in easy since we were there to early to get in but we were able to get ready for my nephews wedding and arrive on time thanks to her! Thank you Lia!
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酒店回复: Mrs. SimmsThank you for taking the time to complete an online survey regarding your recent stay at Comfort Suites Cincinnati University - Uptown. We sincerely appreciate and value your feedback. Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, General ManagerComfort Suites Cincinnati University - Uptown
5.0分
商务出差
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Great location close to the university for parent visits. Room was spacious and breakfast was your typical hotel hot breakfast. Front desk staff was very nice and informative. It was our first time visiting the campus area and really enjoyed it. Will be our go to hotel if our son chooses UV
4.0分
其他
Property and room was clean. The staff was nice and helpful with ideas on different places to go eat and to go have drinks.
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酒店回复: Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with my staff, and they join me in thanking you for your kind words. We take great pride in Comfort Suites Cincinnati University - Downtown and the services we provide for our valued guests. We are so glad you enjoyed your stay. We look forward to providing you with wonderful accommodations and experiences each time you are in town. Kind regards,General ManagerComfort Suites Cincinnati University - Downtown
5.0分
其他
All good except road noise. If you're on the front side, the occasional car can be quite noisy. Ask for the backside if that would bother you.
酒店回复: Thank you for your feedback and for the perfect 10/10 review!
3.0分
其他
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This hotel was lower priced than other options, and it seemed a get what you pay for situation. Front desk staff were kind but not always around. We had to come down for soap; our room had none. There were stains on the mattress cover on one of the beds (visible through the sheets), so it seemed housekeeping put fresh sheets on but didn't bother to launder the mattress cover when needed. Next time would pay more to stay somewhere else.
干净整洁，员工友好。虽然有些不便，但因为入住时间太晚，不得不等待房间打扫。床单和毯子上还有污渍，看起来不太干净。
The room was great! The staff was great!! The biggest disappointment was my car was broken into along with several others. It’s unfortunate the property isn’t responsible for the loss and damages. They were generous enough to give me a refund. I appreciate that!
Staff was very warm a friendly hotel was very spacious and clean. Breakfast was meh, but they could be because I got down there closing to ending time. Would mos def stay again though!
As soon as you walk in the doors it smells clean! The room was spotless, the bed was comfortable and the breakfast area was kept clean too! Easy to find and close to UC! Would definitely stay again!
Great stay, staff was very nice, room was clean. Will stay again if in the area. Didn't get a chance to check out breakfast.
The room was very nice, clean and very comfortable! Lia at the front desk was very kind and made check in easy since we were there to early to get in but we were able to get ready for my nephews wedding and arrive on time thanks to her! Thank you Lia!
Great location close to the university for parent visits. Room was spacious and breakfast was your typical hotel hot breakfast. Front desk staff was very nice and informative. It was our first time visiting the campus area and really enjoyed it. Will be our go to hotel if our son chooses UV
Property and room was clean. The staff was nice and helpful with ideas on different places to go eat and to go have drinks.
All good except road noise. If you're on the front side, the occasional car can be quite noisy. Ask for the backside if that would bother you.
This hotel was lower priced than other options, and it seemed a get what you pay for situation. Front desk staff were kind but not always around. We had to come down for soap; our room had none. There were stains on the mattress cover on one of the beds (visible through the sheets), so it seemed housekeeping put fresh sheets on but didn't bother to launder the mattress cover when needed. Next time would pay more to stay somewhere else.