酒店回复: Hello Robert,We appreciate your feedback and regret to hear about any inconvenience you experienced while staying with us. Your comments are valuable for our continuous improvement and we will address them with our team. We hope to welcome you back and provide an enhanced experience on your next visit.
4.0分
商务出差
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The staff was very helpful. We had 2 rooms and 1 was more updated than the other. Pretty clean though. They had Netflix so we could keep watching our show which was cool!
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酒店回复: Hello Adam,Thank you for sharing your experience. We're glad to hear that our staff made a positive impression and that you enjoyed the convenience of Netflix during your stay. We appreciate your feedback about the room updates and will use it to improve our offerings for future guests. We hope to welcome you back again soon for another enjoyable visit.
3.0分
其他
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Meh….
Room was fine and bed comfortable. One of the TVs did not work and hall smelled a bit funky. The pantry to purchase drinks and snacks was virtually empty which ******.
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酒店回复: Dear Guest,Thank you for sharing your feedback regarding your recent stay. We're glad to hear that you found your room comfortable. We appreciate your comments about the TV, hall odor, and pantry selection, as they help us improve our services. Please know that your concerns have been noted for future enhancements to our guest experience. Your insights are valuable to us, and we hope to welcome you back for a more enjoyable stay.
3.0分
情侣出游
Musty smelling, outdated decor, no usb ports in rooms, black junk in molding in shower, cracked walls
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酒店回复: Hello Tina, Thank you for your feedback regarding your recent stay. We appreciate you bringing these concerns to our attention, as they allow us to understand our guests' experiences better. We are actively working on improving our facilities and refreshing our decor to enhance guest comfort. Your insights are valuable in our continuous efforts to provide a pleasant environment. Please feel free to reach out to management if you wish to further discuss your experience.
4.0分
其他
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Somehow I had a handicapped room, not sure if I booked incorrectly but the staff transferred me to a suite the next morning. They were very gracious and understanding about it.
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酒店回复: Hello Margaret,Thank you for sharing your experience. We appreciate your understanding as our team worked to accommodate your needs and ensure a comfortable stay. Your feedback is valuable and helps us continue to improve our services. We’re glad to hear you enjoyed your suite, and we hope to welcome you back in the future for an even better experience.
5.0分
其他
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I was blown away!
The cleanest, best-maintained “budget” hotel I’ve experienced. Our choice was based on location but the price was right and this was the only property in the area not rated below 6.5. I was blown away by the cleanliness and maintenance. 10/10!
Our room was spacious and well designed and appointed. The property is inviting and feels like a resort three times the price.
I travel light and fast and therefore I’m willing to sacrifice amenities for affordability. “No bugs/no mold” is my standard… and what I’m used to. This stay far exceeded expectations. I’ll look twice for Quality Inn and Suites from now on… but it’ll be hard to compare to Ankeny!
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酒店回复: Hello David, Thank you for sharing your wonderful feedback! We're thrilled to hear that you found our hotel to be clean, well-maintained, and exceeding your expectations. It's great to know that our spacious rooms and inviting atmosphere contributed to your positive experience. We appreciate your kind words and look forward to welcoming you back on your future travels, as your satisfaction inspires us to maintain our standards and continue providing excellent service.
5.0分
其他
State Fair 2025
Great p l ace to stay. We had a 15 minute drive to the Iowa State Fair.
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酒店回复: Hello Denise,Thank you for sharing your experience! We’re glad to hear that you enjoyed your stay and found our location convenient for visiting the Iowa State Fair. We hope to welcome you back for future events and provide another enjoyable experience.
3.0分
家庭亲子
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Easy to find restaurants and shopping. Phone didnt work to call desk. Nobody available at check out. Breakfast staff didnt understand english. No sugar free syrup no milk waffle batter ran out 8am. Eggs sausage rubber tasting yogurt sour.
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酒店回复: Hello Rebecca,Thank you for sharing your feedback. We're glad to hear you found the location convenient for dining and shopping. We appreciate your comments regarding the breakfast quality and service, as they will help us in enhancing our offerings and communication with guests. Your insights about the phone and checkout experiences will also be reviewed carefully. We strive to provide the best experience possible, and your comments are valuable for our ongoing improvement efforts. We wish you safe travels in the future.
4.0分
家庭亲子
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We enjoyed our stay, we were there for three nights. It was conveniently located for our needs. The rooms and property were very clean. The staff were friendly and helpful.
Our room was spacious with a nice bathroom.
We enjoyed the commons area. It was bright with plenty of seating. We used this area to play cards at night and for the complementary breakfast.
The breakfast was adequate.
Two complaints. First, the air conditioning was loud and not effective. Our room was freezing but very humid. It had a clammy feeling and our towels didn’t completely dry.
The WiFi was rarely working, therefore we could not use Netflix.
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酒店回复: Hello Denise,Thank you for sharing your experience. We are glad to hear that you enjoyed the cleanliness of our property, the spacious room, and the friendly service from our staff. We appreciate your feedback regarding the air conditioning and WiFi issues, as guest comfort and connectivity are important to us. Your comments will be shared with the appropriate team for their consideration as we continually strive to improve our guest experience. Thank you for choosing to stay with us, and we hope to welcome you back in the future.
好的
不
The staff was very helpful. We had 2 rooms and 1 was more updated than the other. Pretty clean though. They had Netflix so we could keep watching our show which was cool!
Meh….
Room was fine and bed comfortable. One of the TVs did not work and hall smelled a bit funky. The pantry to purchase drinks and snacks was virtually empty which ******.
Musty smelling, outdated decor, no usb ports in rooms, black junk in molding in shower, cracked walls
Somehow I had a handicapped room, not sure if I booked incorrectly but the staff transferred me to a suite the next morning. They were very gracious and understanding about it.
I was blown away!
The cleanest, best-maintained “budget” hotel I’ve experienced. Our choice was based on location but the price was right and this was the only property in the area not rated below 6.5. I was blown away by the cleanliness and maintenance. 10/10!
Our room was spacious and well designed and appointed. The property is inviting and feels like a resort three times the price.
I travel light and fast and therefore I’m willing to sacrifice amenities for affordability. “No bugs/no mold” is my standard… and what I’m used to. This stay far exceeded expectations. I’ll look twice for Quality Inn and Suites from now on… but it’ll be hard to compare to Ankeny!
State Fair 2025
Great p l ace to stay. We had a 15 minute drive to the Iowa State Fair.
Easy to find restaurants and shopping. Phone didnt work to call desk. Nobody available at check out. Breakfast staff didnt understand english. No sugar free syrup no milk waffle batter ran out 8am. Eggs sausage rubber tasting yogurt sour.
We enjoyed our stay, we were there for three nights. It was conveniently located for our needs. The rooms and property were very clean. The staff were friendly and helpful.
Our room was spacious with a nice bathroom.
We enjoyed the commons area. It was bright with plenty of seating. We used this area to play cards at night and for the complementary breakfast.
The breakfast was adequate.
Two complaints. First, the air conditioning was loud and not effective. Our room was freezing but very humid. It had a clammy feeling and our towels didn’t completely dry.
The WiFi was rarely working, therefore we could not use Netflix.