酒店回复: Dear Guest User, Thank you for taking the time to leave a review.I would be happy to discuss your experience and review your feedback to ensure we improve.It is our aim to assure complete satisfaction for every guest while offering an elevated experience. Look forward to welcoming you back to Hilton Garden Inn Seoul Gangnam when you are next in Seoul.-Hilton Garden Inn Seoul Gangnam-
酒店回复: Dear Anonymous User,Thank you for taking the time to share your feedback regarding your recent stay at Hilton Garden Inn Seoul Gangnam. Your comments are invaluable to us as we strive to enhance the experience for all our guests.We sincerely apologize for the areas where your expectations were not met, particularly concerning the sound insulation and upgraded type. Your observations will be addressed with the team to ensure a more enjoyable stay for future guests.Additionally, the issues regarding facilities and upgrade service are being reviewed to prevent similar situations from happening again. The feedback you provided is crucial as we continuously aim to elevate our service standards.Thank you once again for your insights, and we hope to have the opportunity to welcome you back to demonstrate our improvements.Warm regards,Rosa Choi,Hilton Garden Inn Seoul Gangnam
酒店回复: Dear Mr/Ms. Ailisidaiwang, Greetings from Hilton Garden Inn Seoul Gangnam!Thank you very much for taking the time to share a review of your recent stay.We are glad to hear that you had a pleasant experience with us and enjoyed.Moreover, we have shared your kind and encouraging review with the team memberswho provided you with great service, and all were very grateful to hear about your generous feedback. We look forward to welcoming you back to Hilton Garden Inn Seoul Gangnam again soon.
2人觉得有用
5.0分
特大床房
情侣出游
原文
翻译由AI提供
非常棒的酒店。
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酒店回复: 尊敬的宾客用户:
非常感谢您对首尔江南希尔顿花园酒店的慷慨评价。
我们期待很快再次欢迎您的光临。
Rosa Choi,首尔江南希尔顿花园酒店
点评来源 Trip.com
5.0分
特大床房
情侣出游
可以的,很安静整洁,前台可以说英文,服务也很好
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酒店回复: Dear Mr/Ms. GOLDEN AZ, Thank you for taking the time to leave a review.I would be happy to discuss your experience and review your feedback to ensure we improve.It is our aim to assure complete satisfaction for every guest while offering an elevated experience. Look forward to welcoming you back to Hilton Garden Inn Seoul Gangnam when you are next in Seoul. -Hilton Garden Inn Seoul Gangnam-
也是希尔顿的会员,选择这家酒店看中的是地理位置以及周边,还有就是有双床房。
离酒店不远就有地铁,门口对面就是车站,超市,餐饮周边都有很多选择。
房间依旧是希尔顿的品质
洗漱用品都有,刮胡刀这些不提供免费(环保,自己带挺好,不行就去超市买)
面积挺大,晚上也很安静,保证了睡眠。
早餐也还行,韩式早餐就不体验了,西式早餐
设施完善,配套齐全。房间不算大,但是两人住很够了,床挺大的,行李也能打开。服务友好热情,还帮我们叫了车。沟通也顺利,离机场巴士很近,附近街区也很好,购物方便。
从来没住过这么离谱的房间,我真的非常少给差评。
首先是办理入住的时候,我一个人入住,本来定的是大床房,前台说给我升级,还蛮开心的,结果进房间一看,给我升级成两张双人床??有这么升级的吗??立马下楼要求给我换回大床房。
房间设施也非常简陋,完全不符合 1 千多一个晚上的酒店,我以前订过的其他酒店也 1 千多比这个设施要好的多!
另外隔音也非常的差,早上可以听到隔壁房间打扫卫生在刮玻璃和吸地的声音!关门声音也非常大声,早上可以不断听到隔壁房间砰砰砰的关门声!
这个酒店真的是非常下头,以后不会再定了,本来想把隔音差的视频上传,但是无奈不能发视频!
酒店很干净,周围有很多餐厅,吃饭很方便,这点很棒。游泳池虽然不大,但也用得很开心。如果是家庭出游,我强烈推荐这里哦!
干净、现代化的酒店,适合商务出行,附近有一些餐厅可供选择。
房间非常满意!四个人定了双床房,性价比极高,位置在江南大道上,打车方便,楼下有咖啡厅和便利店,离做脸的地方也很近!遇到的前台都很专业且有礼貌,房间清扫和补给用品很及时,有自带国内通用的插座,很方便,下次来还想住的酒店~
非常棒的酒店。
可以的,很安静整洁,前台可以说英文,服务也很好
我很喜欢这家酒店,因为它离车站很近,服务也很好。
房间的墙壁可能有点薄,能听到隔壁房间的声音,但还在可接受的范围内,所以整体住得很舒适。
前台的男员工会说日语,但女员工只说英语。酒店周边有很多坡路是美中不足,但商店很多,所以便利店和吃饭都很方便。
这是我第二次入住了。
酒店很干净,住得很舒适。
前台工作人员会说一些日语,而且大家都非常友善,没有任何不便之处。
酒店地理位置优越,离车站很近,旁边还有便利店和一些小餐馆,非常方便。