酒店回复: Thank you for your review of First Light Mooloolaba. We are pleased that you enjoyed your stay with us.
3.0分
情侣出游
原文
翻译提供方:Google
浴室非常小,淋浴门塞不进去,只能开着门洗澡。马桶也很奇怪,紧靠着墙。
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酒店回复: Thank you Jason for taking the time to review the property. We appreciate all feedback and will keep in mind for future projects.
5.0分
其他
原文
翻译提供方:Google
一切都近在咫尺。前台员工非常友善,乐于助人。
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酒店回复: Hi Stephan,We are pleased to hear of your lovely comments from behalf of the team here at First Light Mooloolaba.We hope to see you again for another stay.
4.0分
其他
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The room was very well set up however there was a distinct odour coming from both the air conditioning and also the bathroom drain. Additionally the couch cover was stained and looked a little old, so we needed to request some extra towels to cover the spots and marks. Balcony was a good size and provided a nice view over the back area of the town. The staff were terrific and very helpful and the location being just behind the Main Street meant everything was easy to access.
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酒店回复: Hi David, We are so glad that you enjoyed the location of our apartments. So sorry that the apartment had an odour to it. We will have a look into that.
5.0分
家庭亲子
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Well-appointed units, flawless check-in with online precheck-in, which made it very easy. Good parking and easy to find. We got a free upgrade to the penthouse, which was a nice touch.
Great location for everything in Mooloolaba is within walking distance.
Thank you - We will be back again!
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酒店回复: Hi Richard, We are so glad that you enjoyed your stay with and us and loved the location. Hopefully we can welcome you back soon!
3.0分
朋友出游
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An ok apartment, not an apartment I would want to spend a lot of time in, just somewhere to sleep really. Tiny ocean glimpse, but only if you waljed out and looked, not from the lounge room. Location good behind the esplanade and an easy walk through the walkways. Clean, tiny and comfortable.
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酒店回复: Hi Kerryn, We are glad you enjoyed the location of out apartment. Hopefully we can welcome you back next time.
3.0分
家庭亲子
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Great location, friendly helpful staff, great balcony.
unfortunately bed too low, ensuite toilet too small, running late on cleaning for check in floors needed vacuuming. Pool area too windy and cold to use. Parking very tight. Lounge suit not big enough for a family of 4 tv tiny. Blinds let in too much light in main bedroom
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酒店回复: Hi Sarah, We are glad you enjoyed the location of our building. We apologise that some of the amentities in your apartment weren't up to our standards. We appreciate you telling us as we will have a further look into the issue. Enjoy the rest of your weekend!
3.0分
家庭亲子
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Most importantly this is not a hotel, it is an apartment building.
We paid a lot during an event, and were severely disappointed at service and ammenties. There was no one for reception for check in, no visitor parking bays, and we were provided a single building key. The room was missing soap in one bathroom and had a broken towel rack. The pool area is small and uninviting.
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酒店回复: Hi Josh,Thank you for taking the time to share your feedback. We're sorry to hear that your stay didn’t meet your expectations. First Light operates and is advertised as self-contained holiday apartments rather than a traditional hotel. Our reception desk closes a bit earlier on weekends, however our friendly after hours team is always available on call should you have any questions. We appreciate your comments regarding the maintenance of the unit and and will pass this on to our team for review and improvement. Thank you again for your review and we hope to provide you with a better experience again in the future!Kind regards,First Light Mooloolaba
5.0分
家庭亲子
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Amazing apartment I street back from the ocean. Lota of cafes and places to eat downstairs and a few minutes walk. Reception was amazing and staff were very helpful and organised a late check out for us free of charge. We had a 2 bedroom apartment. Beds were very comfortable. We were allocated 1 parking bay. The only strange thing was the position of the toilet in the ensuite bathroom. It was position facing a wall which gave limited space. We are of average height but would not of been good if you were tall. The main bathroom was fine.
5.0分
其他
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We absolutely loved our stay at First Light. It is situated at a perfect place, within walking distance to shopping area, restaurants, beach and supermarket. We also had the perfect room which looked straight out over the beach. Would definitely stay here again
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酒店回复: Hi Debbies, We are so glad you enjoyed your stay with us and loved our location and facilities. Hopefully we can welcome you back again soon!
位于绝佳地段的漂亮房产,我们唯一的问题是公寓 (802) 面积太小。起居区非常小,只有 2 座休息室。对于夫妻来说,这还算可以,但这是 2 卧室公寓。我不喜欢 4 个人住在这里。
公寓一尘不染,员工非常友好。步行即可到达 Esplanade 和 Coles 购物中心。
我们推荐夫妻入住。物有所值。
浴室非常小,淋浴门塞不进去,只能开着门洗澡。马桶也很奇怪,紧靠着墙。
一切都近在咫尺。前台员工非常友善,乐于助人。
The room was very well set up however there was a distinct odour coming from both the air conditioning and also the bathroom drain. Additionally the couch cover was stained and looked a little old, so we needed to request some extra towels to cover the spots and marks. Balcony was a good size and provided a nice view over the back area of the town. The staff were terrific and very helpful and the location being just behind the Main Street meant everything was easy to access.
Well-appointed units, flawless check-in with online precheck-in, which made it very easy. Good parking and easy to find. We got a free upgrade to the penthouse, which was a nice touch.
Great location for everything in Mooloolaba is within walking distance.
Thank you - We will be back again!
An ok apartment, not an apartment I would want to spend a lot of time in, just somewhere to sleep really. Tiny ocean glimpse, but only if you waljed out and looked, not from the lounge room. Location good behind the esplanade and an easy walk through the walkways. Clean, tiny and comfortable.
Great location, friendly helpful staff, great balcony.
unfortunately bed too low, ensuite toilet too small, running late on cleaning for check in floors needed vacuuming. Pool area too windy and cold to use. Parking very tight. Lounge suit not big enough for a family of 4 tv tiny. Blinds let in too much light in main bedroom
Most importantly this is not a hotel, it is an apartment building.
We paid a lot during an event, and were severely disappointed at service and ammenties. There was no one for reception for check in, no visitor parking bays, and we were provided a single building key. The room was missing soap in one bathroom and had a broken towel rack. The pool area is small and uninviting.
Amazing apartment I street back from the ocean. Lota of cafes and places to eat downstairs and a few minutes walk. Reception was amazing and staff were very helpful and organised a late check out for us free of charge. We had a 2 bedroom apartment. Beds were very comfortable. We were allocated 1 parking bay. The only strange thing was the position of the toilet in the ensuite bathroom. It was position facing a wall which gave limited space. We are of average height but would not of been good if you were tall. The main bathroom was fine.
We absolutely loved our stay at First Light. It is situated at a perfect place, within walking distance to shopping area, restaurants, beach and supermarket. We also had the perfect room which looked straight out over the beach. Would definitely stay here again