酒店回复: Thank you for your review of First Light Mooloolaba. We are pleased that you enjoyed your stay with us.
3.0分
情侣出游
原文
翻译提供方：Google
浴室非常小，淋浴门塞不进去，只能开着门洗澡。马桶也很奇怪，紧靠着墙。
展开
酒店回复: Thank you Jason for taking the time to review the property. We appreciate all feedback and will keep in mind for future projects.
5.0分
其他
原文
翻译提供方：Google
一切都近在咫尺。前台员工非常友善，乐于助人。
展开
酒店回复: Hi Stephan,We are pleased to hear of your lovely comments from behalf of the team here at First Light Mooloolaba.We hope to see you again for another stay.
3.0分
家庭亲子
展开
Great location, friendly helpful staff, great balcony.
unfortunately bed too low, ensuite toilet too small, running late on cleaning for check in floors needed vacuuming. Pool area too windy and cold to use. Parking very tight. Lounge suit not big enough for a family of 4 tv tiny. Blinds let in too much light in main bedroom
展开
酒店回复: Hi Sarah, We are glad you enjoyed the location of our building. We apologise that some of the amentities in your apartment weren't up to our standards. We appreciate you telling us as we will have a further look into the issue. Enjoy the rest of your weekend!
3.0分
家庭亲子
展开
Most importantly this is not a hotel, it is an apartment building.
We paid a lot during an event, and were severely disappointed at service and ammenties. There was no one for reception for check in, no visitor parking bays, and we were provided a single building key. The room was missing soap in one bathroom and had a broken towel rack. The pool area is small and uninviting.
展开
酒店回复: Hi Josh,Thank you for taking the time to share your feedback. We're sorry to hear that your stay didn’t meet your expectations. First Light operates and is advertised as self-contained holiday apartments rather than a traditional hotel. Our reception desk closes a bit earlier on weekends, however our friendly after hours team is always available on call should you have any questions. We appreciate your comments regarding the maintenance of the unit and and will pass this on to our team for review and improvement. Thank you again for your review and we hope to provide you with a better experience again in the future!Kind regards,First Light Mooloolaba
5.0分
家庭亲子
展开
Amazing apartment I street back from the ocean. Lota of cafes and places to eat downstairs and a few minutes walk. Reception was amazing and staff were very helpful and organised a late check out for us free of charge. We had a 2 bedroom apartment. Beds were very comfortable. We were allocated 1 parking bay. The only strange thing was the position of the toilet in the ensuite bathroom. It was position facing a wall which gave limited space. We are of average height but would not of been good if you were tall. The main bathroom was fine.
5.0分
其他
展开
We absolutely loved our stay at First Light. It is situated at a perfect place, within walking distance to shopping area, restaurants, beach and supermarket. We also had the perfect room which looked straight out over the beach. Would definitely stay here again
展开
酒店回复: Hi Debbies, We are so glad you enjoyed your stay with us and loved our location and facilities. Hopefully we can welcome you back again soon!
2.0分
家庭亲子
WiFi did not work. So the TV did not work. Not great for staying with children
展开
酒店回复: Hi Amy,Thank you for taking the time to leave us your feedback. We are sincerely sorry to hear that the Wi-Fi was not working in your room. I can understand how frustrating this must have been. We hope you brought this to the attention of reception so it could be addressed and resolved.
3.0分
其他
展开
Great location.
Great location and walking distance to all restaurants, shops and beach. Spacious apartment with balcony and was well equipped.
We had a few issues with a terrible smell coming up from drains in bathrooms- reported it to reception and they sent someone to fix that day, however after 24hrs, the smell came back. We also had issues with getting the tv to work, again reported to reception and they fixed, but we were unable to get any local channels the entire stay. Cleaning could have been better, pistachio nut under bed on arrival and fluff on floor. Also found that doors were a little grotty and mirrors still had finger prints on them. There is no servicing to apartment, so if you have a longer stay, you will need to wash your towels.
5.0分
家庭亲子
The room was spacious. Washer dryer was a blessing after spending days at the beach. 2 minute walk to the beach.
展开
酒店回复: Hey Jess, Thanks for taking the time to leave us a review. We are so glad to hear you enjoyed your stay. We sure love being so close to the beach too. We hope to welcome you back soon. First Light Team
位于绝佳地段的漂亮房产，我们唯一的问题是公寓 (802) 面积太小。起居区非常小，只有 2 座休息室。对于夫妻来说，这还算可以，但这是 2 卧室公寓。我不喜欢 4 个人住在这里。
公寓一尘不染，员工非常友好。步行即可到达 Esplanade 和 Coles 购物中心。
我们推荐夫妻入住。物有所值。
浴室非常小，淋浴门塞不进去，只能开着门洗澡。马桶也很奇怪，紧靠着墙。
一切都近在咫尺。前台员工非常友善，乐于助人。
Great location, friendly helpful staff, great balcony.
unfortunately bed too low, ensuite toilet too small, running late on cleaning for check in floors needed vacuuming. Pool area too windy and cold to use. Parking very tight. Lounge suit not big enough for a family of 4 tv tiny. Blinds let in too much light in main bedroom
Most importantly this is not a hotel, it is an apartment building.
We paid a lot during an event, and were severely disappointed at service and ammenties. There was no one for reception for check in, no visitor parking bays, and we were provided a single building key. The room was missing soap in one bathroom and had a broken towel rack. The pool area is small and uninviting.
Amazing apartment I street back from the ocean. Lota of cafes and places to eat downstairs and a few minutes walk. Reception was amazing and staff were very helpful and organised a late check out for us free of charge. We had a 2 bedroom apartment. Beds were very comfortable. We were allocated 1 parking bay. The only strange thing was the position of the toilet in the ensuite bathroom. It was position facing a wall which gave limited space. We are of average height but would not of been good if you were tall. The main bathroom was fine.
We absolutely loved our stay at First Light. It is situated at a perfect place, within walking distance to shopping area, restaurants, beach and supermarket. We also had the perfect room which looked straight out over the beach. Would definitely stay here again
WiFi did not work. So the TV did not work. Not great for staying with children
Great location.
Great location and walking distance to all restaurants, shops and beach. Spacious apartment with balcony and was well equipped.
We had a few issues with a terrible smell coming up from drains in bathrooms- reported it to reception and they sent someone to fix that day, however after 24hrs, the smell came back. We also had issues with getting the tv to work, again reported to reception and they fixed, but we were unable to get any local channels the entire stay. Cleaning could have been better, pistachio nut under bed on arrival and fluff on floor. Also found that doors were a little grotty and mirrors still had finger prints on them. There is no servicing to apartment, so if you have a longer stay, you will need to wash your towels.
The room was spacious. Washer dryer was a blessing after spending days at the beach. 2 minute walk to the beach.