酒店回复: Dear Cecilia,Thank you for your perfect rating! We are honored you enjoyed your stay with us, particularly our delicious breakfast and wonderful team members. Thank you for choosing to stay at Sleep Inn & Suites Webb City, and we look forward to welcoming you back for another fantastic experience. Sincerely,Anthea Harbin - General Manager
4.0分
其他
Good, but could've been great!
Stay was great except for checking in. I had to wait for 15-20 min for someone to show up to the front desk.
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酒店回复: Dear Andy,Thank you for sharing your feedback. We’re glad to hear that your stay was enjoyable overall, but we apologize for the delay you experienced at check-in. We will share your comments with our front desk team to ensure a smoother and more efficient check-in process for future guests.Sincerely, Anthea Harbin - General Manager
4.0分
家庭亲子
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The building & staff were great, would have lived a indoor hot tub or pool but thats ok. My complaint was that you could hear the traffic clearly as the freeway was so close. & both mornings I was awaken quite early by the floors being vacumned. Both of these things kept me from sleeping as well as I,d liked.
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酒店回复: Thank you for sharing your experience. We’re glad you enjoyed your overall visit and our team's friendly service, and we appreciate your comments. Your feedback is valuable to us as we look for ways to make stays more restful, and we hope to welcome you back to Sleep Inn & Suites Webb City soon for an even more comfortable visit!Sincerely,Anthea Harbin - General Manager
5.0分
其他
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Great place to stay
One of our favorite places to stay, convenient location and great accommodations. Very well maintained and friendly staff, highly recommended.
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酒店回复: Thank you for your review! It's always a pleasure to welcome you back to Sleep Inn & Suites Webb City, and we are delighted that you continue to be impressed with all we have to offer. Your kind words regarding our friendly staff, well-maintained accommodations, and great location are appreciated and will be shared with the team. We look forward to welcoming you back for many years to come.Sincerely, Anthea Harbin - General Manager
3.0分
情侣出游
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Very nice and clean hotel. Reason for 3/5 star rating is due to cleaning crew parked their carts right in front of our doors in the hallway. They were honestly very loud and woke us up and kept us awake. The walls seemed to be “thin” or the workers were just very inconsiderate.
Hopefully our next stay is quieter.
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酒店回复: Thank you for being our guest and sharing your feedback. While we are happy you enjoyed our spotless accommodations and your overall stay, we sincerely apologize for the concerns with housekeeping. Your comments are important to us and will be shared with the team to ensure we always offer our best, most peaceful experience. We look forward to impressing you with our improvements on your next visit. Sincerely, Anthea Harbin - General Manager
5.0分
商务出差
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Friendly staff, very cooperative when I needed to make a change to my reservation. Shower door leaked a little bit. Breakfast was fresh and delicious. Overall an excellent place to stay, would not hesitate to recommend.
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酒店回复: Thank you for your kind comments and recommendation! We're delighted that our friendly service and breakfast offerings made your visit even more enjoyable. We will ensure our maintenance team addresses the shower door. Thank you for bringing that matter to our attention. We look forward to welcoming you back for an even better experience!Sincerely, Anthea Harbin - General Manager
5.0分
其他
Aug 22-24 Stay
Check-in was flawless, thanks to a young lady, Jordan.
I encountered a couple of problems and the young lady ironed out!
Stellar service!.
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酒店回复: Thank you for taking the time to leave us a perfect review! We're thrilled to hear that Jordan provided exceptional service and helped find solutions during our check-in process. We'll be sure to pass along your praise. Thank you for choosing Sleep Inn & Suites Webb City.Sincerely, Anthea Harbin - General Manager
5.0分
家庭亲子
Coffee is available all day. Good breakfast. Excellent service. Water has chlorine taste when brushing my teeth, which also caused my skin and hair so dry.
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酒店回复: Dear Minh, Thank you for sharing your review with us. We're glad to know that you enjoyed our breakfast and excellent service. We apologize for the water tasting like chlorine. Your comments are important to us, and we will continue to work on our guest experience. We hope to welcome you back for another great stay. Sincerely,Anthea Harbin - General Manager
感谢您的盛情款待
干净整洁,服务极佳,交通便利,食物丰富可口,会推荐亲朋好友入住,是一间非常让人舒适旅游的好旅馆,值得推荐.
工作人员很乐于助人，机场班车服务非常棒。
早餐供应丰富
Good, but could've been great!
Stay was great except for checking in. I had to wait for 15-20 min for someone to show up to the front desk.
The building & staff were great, would have lived a indoor hot tub or pool but thats ok. My complaint was that you could hear the traffic clearly as the freeway was so close. & both mornings I was awaken quite early by the floors being vacumned. Both of these things kept me from sleeping as well as I,d liked.
Great place to stay
One of our favorite places to stay, convenient location and great accommodations. Very well maintained and friendly staff, highly recommended.
Very nice and clean hotel. Reason for 3/5 star rating is due to cleaning crew parked their carts right in front of our doors in the hallway. They were honestly very loud and woke us up and kept us awake. The walls seemed to be “thin” or the workers were just very inconsiderate.
Hopefully our next stay is quieter.
Friendly staff, very cooperative when I needed to make a change to my reservation. Shower door leaked a little bit. Breakfast was fresh and delicious. Overall an excellent place to stay, would not hesitate to recommend.
Aug 22-24 Stay
Check-in was flawless, thanks to a young lady, Jordan.
I encountered a couple of problems and the young lady ironed out!
Stellar service!.
Coffee is available all day. Good breakfast. Excellent service. Water has chlorine taste when brushing my teeth, which also caused my skin and hair so dry.