酒店回复: Dear Valued Guest, Thank you for your continued loyalty and for making our hotel your preferred choice during your visits to Dubai. We truly appreciate your kind words and are delighted to hear that our location, services, and team continue to meet your expectations. Your trust and support mean a great deal to us, and we look forward to welcoming you back time and time again. Safe travels, and we look forward to your next stay! Sincerely, Mohamed Abdelhadi General Manager
酒店回复: Dear Valued Guest,Thank you for taking the time to share your detailed feedback. We sincerely apologize for the negative experience you encountered during your stay. Your comments regarding service, cleanliness, safety, and the handling of your belongings are taken very seriously, and we deeply regret the inconvenience and distress caused.Please be assured that we are investigating the issues you raised, particularly the handling of guest items at our storage facility, the safety concerns in the rooms, and the quality of our amenities and breakfast. We are committed to addressing these matters with our team to prevent such occurrences in the future.Your experience does not reflect the high standards we aim to provide, and we are truly sorry for falling short. We appreciate your feedback as it helps us improve, and we hope to have the opportunity to restore your confidence in our hotel in the future.Sincerely,The Management Team
酒店回复: 尊敬的宾客:
非常感谢您精彩的反馈和完美的评分!我们很高兴得知您在该地区的首次入住体验非常愉快,并觉得我们酒店舒适且设施齐全。非常感谢您对我们的设施、早餐以及附近便利设施的赞赏。
我们非常重视您的反馈,并期待未来再次欢迎您入住,享受非凡的住宿体验。
此致,
Ahmed Sobh
前台经理
点评来源 Trip.com
4.6分
豪华房(特大床)
商务出差
4星酒店,总体来说服务还挺好的,比较热情。
但是房间内和楼层里有一股说不出来的味道,不是那种香薰的气味,有点不适应。
早餐品种还好,但是鹰嘴豆泥和奶酪都有点偏咸
位置还是很不错的,离大型商圈很近,周围也有比较亲民的餐厅
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酒店回复: ar Valued Guest,Thank you very much for sharing your feedback following your recent stay with us. We are delighted to learn that you found our amenities, cleanliness, and surroundings to be of the highest standard, and we sincerely appreciate your kind recognition.At the same time, we are very concerned to note your rating regarding the service. Please accept our sincerest apologies if we fell short of your expectations in this area. Guest satisfaction is our top priority, and your feedback is invaluable in helping us identify where we can improve.Rest assured that your comments have been shared with the relevant team for immediate review and corrective measures. We are committed to enhancing our service delivery and ensuring that every guest receives the attentive, professional, and warm hospitality we are known for.We truly appreciate your constructive feedback and look forward to the opportunity to welcome you back again, where we aim to provide you with a seamless and fully satisfying experience.Sincerely,Ahmed SobhFront Office Manager
记不清是第几次住这家酒店了,每年要来阿联酋出差五六次,只要在迪拜都是住这家。在阿尔巴沙地区,离MOE步行可达,安静,停车免费,服务人员友好。真的是很专一的选择
是我十几年来住迪拜最差的酒店。服务态度冷淡,早餐也差,卫生一般,进到楼层有股难闻的味道。拖鞋及整个地面都不防滑,几次差点摔倒。洗澡后水都流出到处是水!特别恐怖的是,我换酒店退房后,我寄存物品到礼品部,等朋友来取走。后来不太放心回去取走,礼宾部竟然说没有我的物品存放在酒店,我凭酒店寄存取物卡在礼品部竟然取不到我本人的存放物品。更恐怖的是礼宾部的人得知我不是取件人而是酒店客人存件人,在我的质问下、又去存放处内取回了我的物品,他说放在角落没看到。两大个袋子竟然会看不到!前台得知此事明确告诉我他们确信这种事情百分百的存在!就是说已不是第一次了!如果我不是换酒店回来,飞走了我存的东西就查无去处了,朋友第二天肯定取不到!这种没有信誉的酒店建议大家不要住,还1500 元多一晚!
这是我第一次住在这个区域。这个区域有点特别。酒店本身没什么可挑剔的。离地铁站大概12-15分钟路程。咖啡馆、商店、药店都在附近。房间很舒适,每天都有茶、咖啡和水。早餐也足够了。酒店还提供旅游服务。
4星酒店,总体来说服务还挺好的,比较热情。
但是房间内和楼层里有一股说不出来的味道,不是那种香薰的气味,有点不适应。
早餐品种还好,但是鹰嘴豆泥和奶酪都有点偏咸
位置还是很不错的,离大型商圈很近,周围也有比较亲民的餐厅
很棒的设施,希望能再次入住。TIME ASMA 酒店位于市中心,步行即可到达阿联酋所有主要的购物中心和商店。
这家酒店很不错!地理位置、员工和健身房都非常棒。
这是一家不错的酒店,地理位置也很好。步行范围内有很多餐馆和便利店。但是,房间有点老旧,清洁度有待提高。墙壁很薄,所以你什么声音都能听到。有一天晚上,隔壁房间的男人从晚上10点一直聊到凌晨4点,根本没法睡觉。如果有人在走廊里走动,你也能听得一清二楚。
房间很大👍
前台服务人员非常友好,总是面带微笑,尤其是这位小哥👇 [附图片]
前台的服务态度很好,让人感到非常放松。早餐种类丰富,而且味道也很棒。虽然离车站有点远,但酒店的服务和清洁度都让人印象深刻。
前台态度很差,房间里有霉味,马桶冲水噪音很大。我跟他们要饮用水的时候,他们说今天已经给过了,不会再给,可我明明已经三天没要水了。酒店的霉味让我现在还在头疼。虽然价格便宜,但我绝对不会再住这家酒店了。