酒店回复: Dear Guest,Thank you for your feedback. We are glad to hear that you were satisfied with the service, environment, and facilities during your stay.We also appreciate your comment regarding the language — we understand how important clear communication is and will continue to support our team in improving their language skills to better assist international guests.We hope to welcome you again on your next visit to Vladivostok.With kind regards, Alisa Litvinenko, Guest Service Manager NOVOTEL Vladivostok.
酒店回复: Dear Guest,Thank you for sharing your experience at Novotel Vladivostok. We are pleased to hear that you enjoyed your stay and appreciated the friendly service from our front desk team. It is also good to know that the convenience of the nearby supermarket added to your comfort.We note your comment about the walking distance to the central square — thank you for your understanding. We are glad that you had the opportunity to explore Vladivostok at a leisurely pace and enjoyed the local atmosphere, including the business events in our lobby.We hope to welcome you again on your future travels.With kind regards, Alisa Litvinenko, Guest Service Manager NOVOTEL Vladivostok.
酒店回复: Dear Guest!Thank you for your detailed feedback! We're delighted to hear you enjoyed the spacious hotel, our eco-friendly water stations, the convenient coffee bar breakfast, and our consistent housekeeping. We hope to welcome you back again soon!Best regards,Alisa LitvinenkoGuest Service ManagerNOVOTEL Vladivostok
酒店回复: Dear guest,Thank you for sharing your feedback about your recent stay at our hotel. We sincerely apologize that your experience did not meet your expectations regarding the room size, facilities, and value during the off-season period.We truly appreciate your honest input, as it helps us identify areas where we can improve. At Novotel, we strive to provide comfortable and modern accommodations, and we regret that we fell short in your case.Please know that your comments have been shared with our management team for review. We hope you might consider giving us another opportunity in the future to provide you with the quality experience we're known for.Best regards,Alisa LitvinenkoGuest Service ManagerNOVOTEL Vladivostok
酒店回复: Dear Guojizijiadarenlaojia!Thank you for bringing these issues to our attention. We genuinely apologize for the unacceptable noise levels and the various inconveniences that impacted your stay. Your feedback is crucial, and we are using it to make essential improvements. We hope to have another opportunity to offer you a better experience in the future.Best regards,Alisa LitvinenkoGuest Service ManagerNOVOTEL Vladivostok
酒店回复: Dear YongKG!Thanks for your feedback! We're glad you enjoyed our convenient location and easy access to taxis and attractions.We've noted your comments about the bed size and the street noise. For a quieter stay with a larger bed, just let us know directly when you book next time, and we'll do our best to arrange it for you! Hope to see you again!Kind regards,Alisa LitvinenkoGuest Service ManagerNovotel Vladivostok
酒店回复: Dear Guest!Thank you for your wonderful feedback! We are thrilled to hear you enjoyed the spacious comfort of your room, our convenient luggage storage, and the dining options both in-hotel and nearby. We look forward to welcoming you back on your next visit to Vladivostok!Best regards,Alisa LitvinenkoGuest Service ManagerNOVOTEL Vladivostok
就是语言不通,其他都不错
环境:不错
服务:不错
设施:还不错
这家诺富特酒店像是简化版的,和国内宜必思差不多。自助早餐还不错,服务也很及时。服务生会讲英语。第一天的房间很小,且没办法关窗帘,携程客服帮忙联系酒店换了房间,并延迟到一点半退房。携程在线客服很给力,是我旅途中不可或缺的贴身秘书。
很好,和朋友出去旅游,这个位置走到独立广场有些距离,需要步行大概十五分钟左右,但是前台的态度什么的都很好,一楼不少俄罗斯人开会,属于当地不错的酒店,海参崴散散步挺好的,旁边就是超市很方便👍
长条型酒店,以为很小,实际超级大,房头到房尾都能跑步,离的非常远,诺富特那么大的第一次见,不提供瓶装水,每层都有免费直饮水,算海参崴比较好的酒店了,留下咖啡吧早餐很好吃,自助早餐是ZUMA的,190一个人不划算,一楼咖啡吧单点划算,基本450卢布搞定,咖啡都是280卢布一杯,味道很不错建议一楼吃早餐,还送了香槟,虽然受限,但雅高总体不错的,每天打扫很勤快
服务可以,干净卫生,应该是那边比较好的了
非常不错的酒店 在当地属于比较大的 房间也很干净 在俄罗斯只能支付现金的今天 依然保持着品质 非常不容易 里面有暖气 很热
海参崴的这个酒店还在豪华榜单第二名只能说又破又小,而且我去的时候属于一个淡季,价格也是很贵。房间设施连国内三星酒店都不如
1,楼板隔音差,晚上12点能听到楼上洋妞被猛烈撞击后的“惨叫”声,带着14岁的儿子很尴尬,当时他还没睡着,还在翻身,作为父亲,我也没法给他解释什么,只能装睡。2,仅有纱帘,早上很影响睡眠。3,还是窗户隔音问题,在3楼能听到马路上的摩托车和汽车的声音。4床窄,不到1米,用手机测距了,枕头薄。4,仅第一天有一瓶矿泉水,后面都要自己到走廊上用饮水机接水。5,位置较差,用yandex go打车到东正教堂还有2,3公里。整体来看,肯定不如国内全季,最多相当于汉庭,暑期上千的价格还没早餐,不咋地,海参崴相当于国内4线及以下城市,还是去真正的欧洲吧。我是图北京直飞往返比去上海还便宜,所以才来度个周末,随便走走也凑合,但住宿实在太差了。
酒店在大路边、出入打车没问题、房间还算可以、就是大床有点小、只有1.5米的、旁边应该有个车站、打开窗有点嘈杂、外出景点还算方便!
海参崴的住宿夏天真是太贵了,这家诺富特环境真不错,我们这间端头的房间又大,实在太舒服了。又能免费存行李,我们玩起来没有后顾之忧。酒店不远处有个胜利餐厅,中国人开的,味道不错,很多俄罗斯人也去光顾。酒店本身的一楼餐厅味道也挺好,量大管够。