酒店回复: Thank you for choosing Tru by Hilton Lithia Springs. We appreciate you taking the time to share your experience and look forward to seeing you again.
5.0分
其他
原文
翻译提供方：Google
非常好，很干净！
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酒店回复: Dear Liliana,We are thrilled to hear that you had an excellent experience at Tru by Hilton Lithia Springs and found the hotel to be very clean. Our team works hard to ensure that all guests have a comfortable and enjoyable stay. We appreciate your feedback and hope to welcome you back again soon. We look forward to seeing you soon at your home away from home!Sincerely,Michael WatsonGeneral Manager
4.0分
家庭亲子
We chose this hotel far from our wedding venue for the pool for the young kids, but it was too chlorinated for use. the staff was great and tried to rectify
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酒店回复: Dear Carey,We are glad to hear that you found our staff to be great and tried to rectify the issue with the pool's chlorine levels. We apologize for any inconvenience this may have caused during your stay. Providing a safe and enjoyable experience for our guests, especially the young ones, is of utmost importance to us.We appreciate your feedback and will address the pool maintenance to ensure a more comfortable swimming experience in the future. We hope that this experience does not deter you from considering a return visit to Tru by Hilton Lithia Springs. Our team is committed to creating a fun and functional environment for all our guests to truly be themselves.We look forward to welcoming you back for another stay at Tru by Hilton, where you can enjoy our pet-friendly rooms, complimentary hot breakfast, and vibrant lobby designed for play. Your comfort and satisfaction are our top priorities, and we are dedicated to making your next stay even better. Thank you for choosing Tru by Hilton Lithia Springs.Sincerely,Demetrius HallGeneral Manager
3.0分
其他
Room was very small and not worth the price at all I travel for work and this was the smallest over priced room ever
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酒店回复: Dear Terrell,We appreciate you taking the time to share your feedback with us. We're pleased to hear that you enjoyed our pet-friendly rooms and free hot breakfast. We're sorry to hear that you found the room to be smaller than expected and not worth the price. We will take this into consideration as we continue to make improvements to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future for a more enjoyable stay. See you soon at Tru by Hilton Lithia Springs!Sincerely,Demetrius HallGeneral Manager
5.0分
其他
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The room was spacious, and all appliances were working properly. The staff was friendly as well.
I'm not usually a big eater, but I have got a great impression from their variety of condiments.
5.0分
家庭亲子
Excellent hotel, very clean! Staff was friendly and the breakfast was good!
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酒店回复: Dear Andrea,We are thrilled to hear that you enjoyed your stay at Tru by Hilton Lithia Springs and found the hotel to be excellent and very clean. We are glad that you enjoyed the friendly staff and good breakfast. Our team works hard to provide a positive guest experience, and we're happy to hear that we succeeded during your visit. We look forward to welcoming you back soon for another wonderful stay. See you soon at your home away from home!Sincerely,Demetrius HallGeneral Manager
5.0分
商务出差
Very friendly staff, clean rooms, and good location just outside the city but quick drive.
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酒店回复: Dear Tom,We are thrilled to hear that you had such a wonderful experience at Tru by Hilton Lithia Springs! Our friendly staff, clean rooms, and convenient location are just a few of the many reasons why guests love staying with us. We are delighted that you enjoyed your stay and we can't wait to welcome you back again soon. We look forward to seeing you soon at your home away from home!Sincerely,Demetrius HallGeneral Manager
4.0分
其他
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The service was great, the hotel/room was extremely clean, breakfast was great. My only complaint is we stayed on the ground floor next to the road and it was pretty loud. I had difficulty sleeping the first night. The area was also accommodating with lots of fast food, walmart and highway next door.
4.0分
其他
4th getaway with the grands
The stay was fine, the ladies at the front desk were very helpful and nice.
酒店不错，墙有点薄，但服务很棒。
我们的室友觉得快到午夜时分播放吵闹的音乐是个好主意。我们打电话给前台，10分钟内就解决了。
早餐很丰盛。
不错的酒店
酒店干净整洁，位置便利，停车方便。房间舒适干净，布局合理。房间里没有微波炉，这对我来说很不方便。我到达时，工作人员既不友好也不乐于助人，只是尽职尽责。
非常好，很干净！
We chose this hotel far from our wedding venue for the pool for the young kids, but it was too chlorinated for use. the staff was great and tried to rectify
Room was very small and not worth the price at all I travel for work and this was the smallest over priced room ever
The room was spacious, and all appliances were working properly. The staff was friendly as well.
I'm not usually a big eater, but I have got a great impression from their variety of condiments.
Excellent hotel, very clean! Staff was friendly and the breakfast was good!
Very friendly staff, clean rooms, and good location just outside the city but quick drive.
The service was great, the hotel/room was extremely clean, breakfast was great. My only complaint is we stayed on the ground floor next to the road and it was pretty loud. I had difficulty sleeping the first night. The area was also accommodating with lots of fast food, walmart and highway next door.
4th getaway with the grands
The stay was fine, the ladies at the front desk were very helpful and nice.