酒店回复: Thank you for taking the time to share your feedback regarding your recent experience with us. We sincerely apologize for the inconvenience caused by the unforeseen circumstances that led to us accommodating you at another hotel outside of downtown on the day of your check-in.While we strive to ensure a seamless experience for all our guests, unfortunately, there are rare instances where we encounter unexpected challenges such as overbooking. Please be assured that we take such matters seriously and are constantly reviewing our procedures to prevent recurrence.We understand the inconvenience this situation must have caused and regret that we were unable to meet your expectations during this visit. Your feedback is invaluable to us as it helps us identify areas where we can improve our services.
5.0分
家庭亲子
The room was very clean and the staff were very friendly and helpful. I would love to stay here again if I have the chance to visit Bozeman in the future.
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酒店回复: Dear Guest,Thank you so much for and outstanding 10/10 review!We are so happy that the staff was kind and helpful to you, as well as the room being clean!We would love to see you back the next time you're in Bozeman.Best regards, Brock Colarik
4.0分
家庭亲子
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Clean, spacious, modernly styled King suite. Only issue TV - difficulty operating the remote, odd menu selection routine and the image had frequent breakups and colapses making it unusable for several hours of my limited viewing time. Clean and lots of room to move in. Fridge, microwave, utensils, pots and pans and diner ware and a sink and dishwasher. Nice.
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酒店回复: Thank you for taking the time to share your feedback and for the 8 out of 10 rating. We're glad to hear you enjoyed the clean and spacious King suite, and that the modern style and in-room amenities met your needs. It's great to know the kitchen setup was useful during your stay.We're sorry to hear about the issues you experienced with the TV. That is not the experience we aim to provide, especially when you're trying to relax. We will look into the remote and the signal problems to make sure they are addressed promptly.We appreciate your comments and hope to welcome you back for an even better stay next time.Best regards,Brock Colarik
5.0分
其他
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The property in itself was top notch, to say the least. The bedding was heavenly and the room was so very comfortable. My only issue was the ice machine was right next to my room, but everything else was magnificent. I will be returning and spreading the good word.
4.0分
家庭亲子
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It was quiet and convenient to walk to restaurants and downtown. The maid service was unclear. We stayed 6 nights and they only picked up our trash once early in our stay. The front desk people at night were kind to bring us fresh towels however.
5.0分
其他
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Walk to shopping and downtown
Bozeman is very YUPPIE HIPSTER, and somewhat pricey. Lots of really great restaurants and coffee shops. One really great bakery, THE WILD CRUMB. Line out the door kind of good. Hotel is across the street from a nice park, cemetery and public library. Library has a great used book store.
5.0分
其他
Great fitness room. The room was lovely. We were there six days and never felt claustrophobic. The kitchenette and living space were just enough.
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酒店回复: Thank you so much for the wonderful 10 out of 10 rating! We're thrilled to hear that you enjoyed your stay with us, especially the fitness room, your guest room, and the comfort of the kitchenette and living space.It’s great to know that even over a six-day visit, you felt comfortable and never cramped. Creating a welcoming, spacious environment is something we take pride in, and we're so glad that came through during your stay.We truly appreciate your kind words and hope to welcome you back again soon.Warm regards,Brock Colarik
房间不干净——床单脏兮兮的，椅子上有碎屑，家具坏了，而且管理人员没有提供任何帮助。这次的住宿体验与我之前五次入住时完全不同，我之前五次都给了五星好评。这次入住的房间与他们的收费标准相差甚远。
与我们预期的不符。
淋浴热水有限，仅供一间房间淋浴使用。淋浴角落里有明显的橙色皂垢和黏液。洗手间提供饮用水，但装在塑料杯中，不环保。早餐后咖啡已空，且从未续杯，因此其他时间也无咖啡供应。我们在用餐区停留的一个小时里，早餐食品没有补充。停车位非常有限，但收费25美元，令人沮丧。**工作人员非常友好，乐于助人，但需要招聘更多员工。
我和女儿住在这家酒店。员工很友善，房间看起来很漂亮。那天是周日下午5点多，我注意到马桶每隔5分钟就会漏水一次。我打电话到楼下。维修工不在。他们派了一位客房清洁工过来。她说……这是一栋老建筑，就是这样。没有其他空房了。我不得不关掉马桶的水，这样我们才能睡觉。早上我把发生的事情告诉了工作人员。他们非常震惊，说要通知经理。经理没有联系我，也没有任何补偿。我建议你在收拾行李之前先检查一下马桶！
由于超额预订，我们入住当天被安排到市中心以外的其他酒店。
The room was very clean and the staff were very friendly and helpful. I would love to stay here again if I have the chance to visit Bozeman in the future.
Clean, spacious, modernly styled King suite. Only issue TV - difficulty operating the remote, odd menu selection routine and the image had frequent breakups and colapses making it unusable for several hours of my limited viewing time. Clean and lots of room to move in. Fridge, microwave, utensils, pots and pans and diner ware and a sink and dishwasher. Nice.
The property in itself was top notch, to say the least. The bedding was heavenly and the room was so very comfortable. My only issue was the ice machine was right next to my room, but everything else was magnificent. I will be returning and spreading the good word.
It was quiet and convenient to walk to restaurants and downtown. The maid service was unclear. We stayed 6 nights and they only picked up our trash once early in our stay. The front desk people at night were kind to bring us fresh towels however.
Walk to shopping and downtown
Bozeman is very YUPPIE HIPSTER, and somewhat pricey. Lots of really great restaurants and coffee shops. One really great bakery, THE WILD CRUMB. Line out the door kind of good. Hotel is across the street from a nice park, cemetery and public library. Library has a great used book store.
Great fitness room. The room was lovely. We were there six days and never felt claustrophobic. The kitchenette and living space were just enough.