Everything was great, the room was exactly like the pictures, but even better in person. Very clean & friendly staff, i felt valued, i definitely will be coming back.
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酒店回复: Dear Guest, Thank you for acknowledging the hard work of our housekeeping staff. Their commitment to maintaining pristine conditions is something we take great pride in, and we will enjoy sharing your compliments with them. We are also delighted to learn that the service provided by our associates surpassed your expectations. It will be a pleasure to share your feedback personally. All of us here at Marriott Owings Mills Metro Centre look forward to your return!Respectfully,Jon MathewsGeneral Manager
5.0分
其他
This place exceeded my expectations, very clean from tge outside to the inside . Professional staff, clean rooms
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酒店回复: Dear Guest, Thank you for acknowledging the hard work of our housekeeping staff. Their commitment to maintaining pristine conditions is something we take great pride in, and we will enjoy sharing your compliments with them. It was a pleasure having you as our guest, and we hope to see you again soon at Marriott Owings Mills Metro Centre.Respectfully,Jon MathewsGeneral Manager
1.0分
其他
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Staffs were not friendly at all and not polite . Room service also were sloppy in doing their job. Used towels and wash clothes were left in my room even after my room was said to be cleaned.
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酒店回复: Dear Guest, We sincerely apologize for the unpleasant behavior you encountered from our staff and for the shortcomings in our room service. This is not the standard of hospitality we strive to uphold. We have discussed your feedback appropriately to ensure a better guest experience going forward. We understand the frustration and appreciate your patience in these matters. We hope to have the opportunity to welcome you back and provide a much better experience in the future.Respectfully,Jon MathewsGeneral Manager
5.0分
情侣出游
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This is the best hotel in this area . I have stayed at most other hotels in this area and this one is by far the best .
Clean , luxurious, quiet , great staff , bar and restaurant with good food the service .
It’s got it all!
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酒店回复: Dear Guest, We are so happy to earn such a wonderful title! We are very glad you had a great experience throughout our hotel and that you appreciated our spotless accommodations. It is also wonderful to know that our thoughtful associates left a lasting impression. We will enjoy sharing your compliments to recognize them for a job well done. Your praise for our on-site The Tillery Bar is highly valued, too! All of us here at Marriott Owings Mills Metro Centre look forward to your return!Respectfully,Jon MathewsGeneral Manager
3.0分
商务出差
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It is NOT business friendly. There’s no real business center. The one printer had no toner. And the staff couldn’t care less or offered to help by printing. Go to Hilton is you are in town for business.
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酒店回复: Dear Guest, We sincerely apologize for the inconvenience you experienced regarding our business services. Your comments are very valuable, and we are sorry that our facilities did not meet your expectations during your stay. Please know that we are addressing the functionality of our business center and ensuring our team is more responsive and helpful moving forward. We truly appreciate your patience, and we hope to have another opportunity to better serve you in the future. Respectfully, Jon Mathews General Manager
5.0分
家庭亲子
Beautiful, bed and pillows were amazing lol, clean, friendly, very nice ambiance.. nice restaurants near by in walking distance... doesn't disappoint
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酒店回复: Dear Danielle, We're thrilled you had an amazing time with us and that our well-appointed, immaculate accommodations with excellent amenities exceeded all of your expectations. It was also a pleasure reading our fantastic location perfectly suited to your needs. Thank you for the high rating of Marriott Owings Mills Metro Centre, and we look forward to many more visits with you in the future!Respectfully,Jon MathewsGeneral Manager
酒店很新、设施很好
一楼餐厅的出品很赞，尤其是Short Rib，唇齿留香。下次来还选这家
保安人员粗鲁又霸道。工作人员还行，但他们重复扣了我两次钱。
位置很好，地方也不错。
位置不错，吃饭方便
Everything was great, the room was exactly like the pictures, but even better in person. Very clean & friendly staff, i felt valued, i definitely will be coming back.
This place exceeded my expectations, very clean from tge outside to the inside . Professional staff, clean rooms
Staffs were not friendly at all and not polite . Room service also were sloppy in doing their job. Used towels and wash clothes were left in my room even after my room was said to be cleaned.
This is the best hotel in this area . I have stayed at most other hotels in this area and this one is by far the best .
Clean , luxurious, quiet , great staff , bar and restaurant with good food the service .
It’s got it all!
It is NOT business friendly. There’s no real business center. The one printer had no toner. And the staff couldn’t care less or offered to help by printing. Go to Hilton is you are in town for business.
Beautiful, bed and pillows were amazing lol, clean, friendly, very nice ambiance.. nice restaurants near by in walking distance... doesn't disappoint