It is a very big resort at the back water of poovar but it is not maintained ,it's looking very old. The restaurant is on the first floor but there is no lift It's very difficult for old people to come there.The food is not as per Mahendra group standard . The spa therapist mr.sai gave a very good therapy.
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酒店回复: Dear Sunil, While we are glad that you liked our services, we regret the drawbacks you faced during your stay. Please be assured that we have noted your feedback and shall share it with the resort team. Looking forward to welcoming you again for a better yet memorable experience! Regards, Team Club Mahindra Poovar
5.0分
家庭亲子
Had an amazing experience, wonderful and professional staff made the stay worthwhile. Good food must be commended too.
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酒店回复: Dear Guest, Thank you for sharing your amazing experience with us! We’re delighted to know our professional staff and delicious food made your stay memorable. Your kind words mean a lot to us. Hope to welcome you again! Regards, Team Club Mahindra Poovar
5.0分
其他
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Large green space, good food and nice people around, what more do you need in a vacation. This resort provides all these and you can simply relax and enjoy your time.
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酒店回复: Dear Sunil, Thank you for your lovely review! We're delighted to know you enjoyed the green surroundings, delicious food, and warm hospitality. It's our pleasure to create a relaxing and enjoyable experience for our guests. We look forward to welcoming you again soon! Regards, Team Club Mahindra Poovar
5.0分
其他
As we said earlier, we enjoyed our stay here. Resort is nicely maintained and people are good too. Mani and team were supportive and friendly
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酒店回复: Dear Karthikeyan, Thank you for sharing your experience. We're thrilled to know you had a memorable stay and appreciated the well-maintained surroundings and warm hospitality. Your kind words for the team mean a lot. Can’t wait to host you again! Regards, Team Club Mahindra Poovar
5.0分
情侣出游
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We stayed in Club Mahindra Poovar with family and it was a very good stay. We enjoyed the narrow canal boating and Poovar Golden Sands beach. During the cruise we found many birds and pair of Kingfishers.
5.0分
家庭亲子
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Came back recently to this resort with my family. It was good as usual and people are friendly. We stayed in a studio room on the second floor and it had nice view. There's no lift in the building anyway. Higher floor Rooms have good view. We enjoyed the warmth of team, to name Manikandan, bell boys etc. Thank you guys.
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酒店回复: Dear Guest, We appreciate your kind review! Thank you for applauding our team's hospitality and services. The team works extremely hard to make your stay as comfortable as possible and your compliments will certainly brighten their day. We can't wait to provide you with another unforgettable stay in the future. Regards, Team Club Mahindra Poovar
5.0分
其他
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It was some good days spent at Club Mahindra Poovar. We were treated well by all the team members and rooms are well equipped. Resort has large open green areas and a lake view in one side. Good food, clean air and good staff here. Thank you, will suggest to our friends also.
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酒店回复: Dear Mehul, We appreciate your kind review! Glad that you enjoyed the delicious cuisine and were charmed by our staff's hospitality. Your gratitude will undoubtedly motivate our team to achieve greater heights of excellence. We eagerly await your next visit! Regards, Team Club Mahindra Poovar
5.0分
其他
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It was a nice time we had at Club Mahindra Poovar. People are nice and supportive, have taken care of our requirements well. They nicely maintained the large resort and lawn areas. We would recommend for people who like to have a calm holiday here.
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酒店回复: Dear Guest, Thank you for your review. We're glad to know you had a comfortable and enjoyable stay. Your appreciation means a lot to us and encourages our team to continue delivering memorable experiences. We look forward to hosting you again soon! Regards, Team Club Mahindra Poovar
5.0分
家庭亲子
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It was booked for a week well in advance and the stay was pleasant and enjoyable. Mornings with chirping of birds and evenings with a nice sunset view at the backwater area are relaxing and refreshing. It is located in a silent area with boating options right from the resort itself. We enjoyed our stay thoroughly and will come back.
最糟糕的噩梦般体验!
我最近的住宿简直就是一场灾难。前台接待员“***atri”非常粗鲁,极不专业——她绝对不适合从事酒店前台工作。她对待顾客的行为令人无法接受。
我们通过Trip.com预订了一间池景房,但却被安排到一间有臭味且只能看到墙的房间。当我提出这个问题时,酒店声称他们没有我们在Trip.com上的预订记录,并拒绝承担责任。Trip.com上展示的照片和设施与实际情况不符。我上传了他们提供给客人的那栋建筑的照片,那里甚至没有电梯。
预订前,我曾致电酒店(顺便说一句,只能通过WhatsApp通话联系上,手机通话无人接听),确认房间允许入住的人数。他们明确告诉我可住4位客人。但抵达后,他们却以额外人员为由收取了额外费用,并否认曾给出过这个信息。
如果你通过任何应用程序预订,请注意——你只会入住照片中显示的那栋建筑里的房间,而不是那些高级的池景房。
如果想在该地区获得良好的度假村体验,我强烈推荐Poovar Island Resort、Sarovar或Isola Di Cocco——它们在服务、透明度和地理位置方面都远胜于此。
如果你重视诚信、清洁和基本的待客之道,请避开这家酒店。
你甚至可以看到销售人员在推销Club Mahindra会员资格,我要求他们提供他们所说的数字版或纸质版资料,但他们却没有提供。这清楚地表明,如果你办理会员资格,你将会再次受骗。
It is a very big resort at the back water of poovar but it is not maintained ,it's looking very old. The restaurant is on the first floor but there is no lift It's very difficult for old people to come there.The food is not as per Mahendra group standard . The spa therapist mr.sai gave a very good therapy.
Had an amazing experience, wonderful and professional staff made the stay worthwhile. Good food must be commended too.
Large green space, good food and nice people around, what more do you need in a vacation. This resort provides all these and you can simply relax and enjoy your time.
As we said earlier, we enjoyed our stay here. Resort is nicely maintained and people are good too. Mani and team were supportive and friendly
We stayed in Club Mahindra Poovar with family and it was a very good stay. We enjoyed the narrow canal boating and Poovar Golden Sands beach. During the cruise we found many birds and pair of Kingfishers.
Came back recently to this resort with my family. It was good as usual and people are friendly. We stayed in a studio room on the second floor and it had nice view. There's no lift in the building anyway. Higher floor Rooms have good view. We enjoyed the warmth of team, to name Manikandan, bell boys etc. Thank you guys.
It was some good days spent at Club Mahindra Poovar. We were treated well by all the team members and rooms are well equipped. Resort has large open green areas and a lake view in one side. Good food, clean air and good staff here. Thank you, will suggest to our friends also.
It was a nice time we had at Club Mahindra Poovar. People are nice and supportive, have taken care of our requirements well. They nicely maintained the large resort and lawn areas. We would recommend for people who like to have a calm holiday here.
It was booked for a week well in advance and the stay was pleasant and enjoyable. Mornings with chirping of birds and evenings with a nice sunset view at the backwater area are relaxing and refreshing. It is located in a silent area with boating options right from the resort itself. We enjoyed our stay thoroughly and will come back.