酒店回复: Dear Our Valued Guest ,Thank you for taking the time to share your feedback with us! We are delighted to hear that you enjoyed our beautiful location by the sea and appreciated the peaceful atmosphere. It sounds like you had a lovely time observing the local wildlife as well!We're thrilled that you liked our breakfast offerings as well. Your kind words motivate us to continue providing excellent experiences for our guests.We hope to welcome you back soon for another relaxing stay!Best regards,Gamal Ghali Front Office Manager
酒店回复: Dear Our Valued Guest,Please accept our sincerest apologies for the frustrations you experienced during your recent stay. We have carefully noted your feedback regarding:The check-in error: We regret the room type mix-up and are reinforcing our training.The noise disturbance: We sincerely apologize for the disruption from the nightclub and the external units.The breakfast selection: We appreciate your honesty and are reviewing our offerings.We are, however, pleased that you felt secure during your stay and that the initial room issue was resolved.Your feedback is crucial for our improvement. We hope you will allow us another opportunity to provide a much better experience in the future.Sincerely,The Management Team
很好的就在海边,很安静,有很多鸽子,早餐不错
到酒店很晚了,前台埃及小哥给的房间不对,我订的套房,给的普通房间。不过幸亏携程及时帮了处理。换到套房。楼下夜总会非常吵,晚上会被吵醒,而且我的房间对着一排空调,噪音很大。早饭中国人吃不惯。阿拉伯口味。安保很好。汽车进门要检查。
这家酒店棒极了,非常干净,每个细节都处理得很好。地理位置也很棒,特别是如果能面朝大海就更好了。可惜酒店没有自己的停车场,只能路边停车。不过其他服务都很完善。
فندق رائع و نظيف جدا
到处都是水!
根本不需要特意要求海景房或者为此支付额外费用,因为所有房间都面朝大海。
由于紧邻海滨,处处皆是美景。
酒店前方就是水上花园,那里提供所有类型的船只和游艇,包括水上出租车。
早餐非常棒,涵盖了各种欧陆式餐点、现场制作的食物以及阿拉伯风味。
停车服务有免费的代客泊车或免费的自助停车,车位充足。
我爱这个地方,爱这里的氛围,一定会再来的。
很不错的酒店,干净整洁,早餐也很值。步行即可到达城市海滩和城市购物中心。服务热情周到,令人印象深刻。房间很舒适,我们还加了第三张床,孩子们住得很舒服。位置不算最好,离主要景点有点远,但总体来说,我会给5分满分。
酒店位于新城区,缺点是离老城区有点远。床和床垫非常棒,睡得很舒服。要说缺点的话,就是休闲区和泳池,私密性不够好(晒太阳的时候,每个坐电梯下来的人都能看到你)。除此之外,其他方面都很满意。
电梯外的风景很美。
工作人员态度很好,很友善。
早餐也足够丰盛。
位置还算可以,房间和浴室都挺舒服的。员工友善又乐于助人。
酒店确实有个夜总会,虽然它有独立的入口,离前台也比较远,我入住的时候并没有注意到。但如果我早知道有夜总会,我是不会预订这家酒店的。
我四天前就向管理层发了一封关于我遇到的问题的邮件,但至今没有收到回复。