酒店回复: Dear Ms. Lotte,Greetings from Taj Malabar Resort & Spa, Cochin!At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us.We sincerely appreciate your valued feedback, and I will share your feedback with our team, and I am sure that this feedback will serve as an encouragement to all our associates at the hotel.Once again, we thank you for sharing your valuable feedback and look forward to welcoming you back soon…Warm regards, Lalith ViswakumarArea Director - Operations & General Manager – Taj Malabar Resort & Spa
酒店回复: Dear Guest, Greetings from Taj Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback, and I will share your feedback with our team. I am sure that this feedback will serve as an encouragement to all our associates at the hotel. Once again, we thank you for sharing your valuable feedback and look forward to welcoming you back soon… Warm regards, Lalith Viswakumar Area Director - Operations & General Manager – Taj Malabar Resort & Spa
酒店回复: Dear Mr. Sylvain Greetings from Taj Malabar Resort & Spa, Cochin! At the onset I would like to thank you for being a valued patron and delighted to know that you had a happy and comfortable stay with us. We sincerely appreciate your valued feedback, and I will share your feedback with our team, and I am sure that this feedback will serve as an encouragement to all our associates at the hotel. Once again, we thank you for sharing your valuable feedback and look forward to welcoming you back soon… Warm regards, Lalith Viswakumar Area Director - Operations & General Manager – Taj Malabar Resort & Spa
酒店回复: Dear Ms. Alice,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon!Sincerely,Lalith Viswakumar
客房清洁服务不达标，我们对此感到非常失望。沐浴露和纸巾没有及时补充，淋浴区也堵塞了……尽管我们反映了问题，但一直没有解决。
迷你吧里的茶包也没有添补。
总的来说，客房清洁服务没有达到我们所习惯的泰姬酒店标准！
很棒的酒店，餐饮和服务都非常好。
感谢你们让我们体验泰姬陵，每个人都非常友好，全程提供100%的服务。这是我住过的最好的酒店之一，非常漂亮，而且很个性化。千万不要错过这家酒店，还有瑜伽，这真是一个美好的早晨，这是一种全新的体验，我会把它带走并继续下去❤️
很喜欢我们在科钦的泰姬玛拉巴尔酒店住宿。酒店位于惠灵顿岛的尽头，可以欣赏到河流和其他岛屿的美景。工作人员彬彬有礼，对每一个小细节都很细心，这是泰姬酒店的标志。很高兴看到酒店为客人安排了下午茶和乘船游览，他们甚至同意稍晚退房，因为我们当天的航班较晚。总的来说，我们在 2 晚的住宿期间过得很愉快，一定会很快计划下次来这里。
俯瞰海港的绝妙酒店。我们的房间干净整洁。早餐包括各种菜肴，还有厨师烹制的西餐和印度菜。晚餐菜单丰富，有一道菜可以满足任何挑剔的食客。工作人员非常友好热情。
酒店位置、服务和清洁度都很棒。工作人员非常有礼貌。早餐种类丰富，美味可口。这是一次很棒的体验，我强烈推荐。谢谢。
一家高品质的酒店，提供无可挑剔的服务。传统的迎宾舞蹈或日落乘船游览都是令人难忘的体验。唯一的缺点是：早餐从来不是泰姬陵集团里最好的。 工作人员，尤其是伊丽莎白的细心周到，房间和整个服务都无可挑剔。
非常棒的住宿体验。热情周到的服务。一切都完美无瑕。
非常好的发现
住宿体验非常好，但是时间太短了。在泰姬陵马拉巴尔毫不犹豫地重复了一遍。非常好的酒店，服务无可挑剔。护理质量也非常高。
糟糕的体验，特别是工作人员非常粗鲁，Mattancherry 酒吧简直就是敲诈，根本没有服务——工作人员太糟糕了，必须给负面评价，因为这家酒店感觉不像是泰姬陵酒店——未经培训的工作人员甚至不会提供水