很不幸,我在 Kipriotis Village Resort 的入住体验令人失望。工作人员显得未经培训、粗鲁且不专业,这为整个糟糕的体验定下了基调。最大的问题是浴室,马桶在冲水后和淋浴后都会漏水。尽管我们每天都报告,工作人员也过来“修理”,但同样的问题每次都会再次出现。我们几乎每天都打电话报修,但却没有持久的解决方案,这让人非常沮丧。除此之外,整个入住期间 Wi-Fi 和电视都无法使用。
唯一好的地方是食物不错,度假村周围的绿植也很漂亮。
总的来说,维护不善和糟糕的客户服务让这次体验远低于预期。
点评来源 Trip.com
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Πολύ καλή τοποθεσία με πρόσβαση στην παραλία και σε μικρή απόσταση από την πόλη της Κω. Τα δωμάτια και όλοι οι κοινόχρηστοι χώροι ήταν πεντακάθαρα και το φαγητό τέλειο!!! Το προσωπικό ήταν ευγενέστατο και η εξυπηρέτηση που μας πρόσφερε ήταν άψογη!!! Θα το συνιστούσα για ξεκούραστες διακοπές με την οικογένεια σας.....
酒店回复: Dear Valued guest, It's regrettable to hear that your experience with us did not meet your expectations. We strive to provide our guests with an enjoyable stay and it seems we missed the mark in your case. Your feedback is noted. The high standards are designed to ensure a comfortable environment for all our guests, and it's disheartening to hear we fell short as we have so many thousands of happy guests. In addition, the issues are a concern. It's part of our philosophy to provide efficient, friendly service to all our patrons. Your comments regarding the food are also taken into account. We value your feedback as it helps us identify areas where we can improve. While we can't change the past, we certainly hope to have the opportunity to serve you better in the future. Sincerely, Vasileios Tsagkarakis Hotel Manager
酒店回复: Dear Valued guest, It's regrettable to hear that your experience with us did not meet your expectations. We strive to provide our guests with an enjoyable stay and it seems we missed the mark in your case. Your feedback is noted. The high standards are designed to ensure a comfortable environment for all our guests, and it's disheartening to hear we fell short as we have so many thousands of happy guests. In addition, the issues are a concern. It's part of our philosophy to provide efficient, friendly service to all our patrons. Your comments regarding the food are also taken into account. We value your feedback as it helps us identify areas where we can improve. While we can't change the past, we certainly hope to have the opportunity to serve you better in the future. Sincerely, Vasileios Tsagkarakis Hotel Manager
酒店回复: Dear Valued Guest, It's heartening to hear that your stay at Kipriotis Village exceeded expectations and that you and your family enjoyed every moment. Your comments regarding our comfortable, spacious rooms and tasty food are truly appreciated. Moreover, it's wonderful to learn that our friendly staff added a positive note to your overall experience. As we strive to ensure our guests' satisfaction, such feedback is valuable to us. We look forward to hosting you and your family again soon, for another enjoyable holiday. Best regards, Vasileios Tsagkarakis Hotel Manager
酒店回复: Dear Valued Guest, It's heartening to hear that your stay at Kipriotis Village exceeded expectations and that you and your family enjoyed every moment. Your comments regarding our comfortable, spacious rooms and tasty food are truly appreciated. Moreover, it's wonderful to learn that our friendly staff added a positive note to your overall experience. As we strive to ensure our guests' satisfaction, such feedback is valuable to us. We look forward to hosting you and your family again soon, for another enjoyable holiday. Best regards, Vasileios Tsagkarakis Hotel Manager
酒店回复: Dear Valued guest, It's regrettable to hear that your experience with us did not meet your expectations. We strive to provide our guests with an enjoyable stay and it seems we missed the mark in your case. Your feedback is noted. The high standards are designed to ensure a comfortable environment for all our guests, and it's disheartening to hear we fell short as we have so many thousands of happy guests. In addition, the issues are a concern. It's part of our philosophy to provide efficient, friendly service to all our patrons. Your comments regarding the food are also taken into account. We value your feedback as it helps us identify areas where we can improve. While we can't change the past, we certainly hope to have the opportunity to serve you better in the future. Sincerely, Vasileios Tsagkarakis Hotel Manager
酒店回复: Dear Valued guest, It's regrettable to hear that your experience with us did not meet your expectations. We strive to provide our guests with an enjoyable stay and it seems we missed the mark in your case. Your feedback is noted. The high standards are designed to ensure a comfortable environment for all our guests, and it's disheartening to hear we fell short as we have so many thousands of happy guests. In addition, the issues are a concern. It's part of our philosophy to provide efficient, friendly service to all our patrons. Your comments regarding the food are also taken into account. We value your feedback as it helps us identify areas where we can improve. While we can't change the past, we certainly hope to have the opportunity to serve you better in the future. Sincerely, Vasileios Tsagkarakis Hotel Manager
酒店回复: Dear Valued guest, It's regrettable to hear that your experience with us did not meet your expectations. We strive to provide our guests with an enjoyable stay and it seems we missed the mark in your case. Your feedback is noted. The high standards are designed to ensure a comfortable environment for all our guests, and it's disheartening to hear we fell short as we have so many thousands of happy guests. In addition, the issues are a concern. It's part of our philosophy to provide efficient, friendly service to all our patrons. Your comments regarding the food are also taken into account. We value your feedback as it helps us identify areas where we can improve. While we can't change the past, we certainly hope to have the opportunity to serve you better in the future. Sincerely, Vasileios Tsagkarakis Hotel Manager
酒店回复: Dear Guest, thnak you for your review. We respect your opinion the same way we respect the opinions of thaousands of happy guests. Therefore your comments have been taken under serious consideration. We wish you all the best. Kind regards Vasileios Tsagkarakis
很不幸,我在 Kipriotis Village Resort 的入住体验令人失望。工作人员显得未经培训、粗鲁且不专业,这为整个糟糕的体验定下了基调。最大的问题是浴室,马桶在冲水后和淋浴后都会漏水。尽管我们每天都报告,工作人员也过来“修理”,但同样的问题每次都会再次出现。我们几乎每天都打电话报修,但却没有持久的解决方案,这让人非常沮丧。除此之外,整个入住期间 Wi-Fi 和电视都无法使用。
唯一好的地方是食物不错,度假村周围的绿植也很漂亮。
总的来说,维护不善和糟糕的客户服务让这次体验远低于预期。
Πολύ καλή τοποθεσία με πρόσβαση στην παραλία και σε μικρή απόσταση από την πόλη της Κω. Τα δωμάτια και όλοι οι κοινόχρηστοι χώροι ήταν πεντακάθαρα και το φαγητό τέλειο!!! Το προσωπικό ήταν ευγενέστατο και η εξυπηρέτηση που μας πρόσφερε ήταν άψογη!!! Θα το συνιστούσα για ξεκούραστες διακοπές με την οικογένεια σας.....
冰箱坏了。床单上沾满了污渍,简直糟透了。内衣挂在外面的灌木丛里,根本没被清理过。晚餐答应在晚上9:30之前供应,但到了晚上8:30,烤肉串却没了,只有肝。酸奶黄瓜酱是用蛋黄酱做的。烤肉总是过期。酒吧里播放着夹杂着脏话的俄罗斯音乐……酒店的娱乐活动太棒了!!!总是非常有趣和令人愉悦。
第一次令人失望的经历!!!!!!展示的照片与现实相差甚远。房间根本不配四星级😔肮脏、发霉的浴室……毛巾一周都没换,总是被迫抱怨……阳台上没有桌子,尽管我投诉了 3 次……淋浴和窗帘很脏……海滩和泳池躺椅很脏。肮脏的奥林匹克游泳池,水边是绿色的🤢地板,我们甚至不想谈论它,从来没有打扫过或过滤过……海滩调酒师对顾客很恶心!!!!幸运的是我们经常出去,可以在餐厅吃饭,因为是全包住宿,食物也很难吃……还有虚假的意大利和希腊主题之夜……一个大骗局!!!我只想对 Celina 的法式开胃酒说声谢谢,因为我们结识了一些很棒的朋友,还要感谢 Hichem 的热情招待!!!
不错的酒店,需要进行一些翻新 地理位置优越,靠近科斯岛中心 主人 Célina 非常热情友好,对度假者非常细心周到 菜肴美味,选择丰富 5 个游泳池非常棒 可惜预订时没有注明巴查塔和萨尔萨舞节 小缺点是鹅*石海滩 工作人员友好且面带微笑
一切都很好,房间干净,食物也很好,但有点重复!!和Fanny、Celina和Hichem一起玩得很开心!!唯一的缺点是巴拉达舞霸占了酒店、游泳池、餐厅、海滩等等,昼夜不停,噪音和音乐都令人难以忍受。
我们在这家酒店住了9天。怎么说呢……酒店和照片上完全不一样。卫生状况非常糟糕。浴室没有打扫,或者至少没有彻底打扫。我们住的房间状况令人作呕:墙上发霉,水龙头脏兮兮的,床垫上沾满污渍,枕头上沾满汗渍,毛巾上沾满棕色污渍,还有一股难闻的气味,就像空调的味道,房间里也有异味,奥林匹克游泳池里堆满了石头,泳池周围绿意盎然。我完全不推荐这家酒店。娱乐活动还不错,但重复性太强(每天都一样),食物难以下咽,而且种类单一。酒店前台服务态度极差,对法国人也毫不留情。酒店根本不听取我们关于房间不便之处的意见。最后,我们还****了,情况非常严重。感谢Romane和Celina的善意!!千万别来!
这个标题并不能让人感到满意,因为如此痛苦的经历一生中至少要经历一次。我和我的妻子参加了供应商组织的全包奖励旅行。我们一到,听完简报后就去餐厅吃了点小吃。第一印象:我们的鞋子粘在地板上,房间里弥漫着潮湿的烟雾,还有一股令人作呕的气味。第二印象:当我们到达房间时,发现露台上有一个烟蒂(它会在那里呆上一个星期!!!),一个重新粉刷过的浴缸,腐烂的饮水机(见图),轻微的污垢(想想我们刚进来,除了我们之外永远不会有人打扫!!!),肮脏的水龙头(见图)。床背上有一层防晒霜(见图),是呕吐物造成的。第三印象:海滩,一片废墟,肮脏不堪,维护不善,草编遮阳伞和日光浴床都已腐烂,除非彻底消毒才能使用。海滩酒吧……如果你不想冒着低酒精血糖危机的风险,如果你能从服务浴室里的变形虫手中幸存下来,那就只能喝劣质、兑水、根本喝不完的鸡尾酒了。第四印象,或者说是体验:晚餐餐厅,各种菜肴直接从希腊明爱会送来,上菜方式略显粗糙,总是弥漫着雾气,地板不滑,但很“粘”。滑倒时不可能摔倒。第五印象,也是最重要的一点(但我就此打住):经常光顾这里的人:这里种族混杂,教育程度低,对公共空间的不尊重(见11:30大厅的照片)实际上与这里的建筑结构息息相关。我建议您看看附件的照片,也请村委会不要回避问题,试图解释这种只有把810公斤C4炸药放在地毯上才能解决的情况。2025年6月,绝对不要去那里。
这家酒店自称四星,但实际上最多也就两星。房间又旧又糟糕。住了两天后,我向服务员要干净的毛巾,她却愤愤不平地告诉我,毛巾三天换一次。根本没提到打扫。食物很普通,只有一种肉、一种鸡肉和一种鱼,其他的都是些乱七八糟的垃圾。浴室里还有蚂蚁。各位,千万别把钱浪费在这种糟糕的酒店里。这家酒店简直是耻辱!
“进来的人,请放弃一切希望!”这里秩序混乱,脏乱不堪。泳池里满是黏液。地板脏兮兮的。一楼的房间里满是蚂蚁。他们提供的服务不靠谱,比如意大利面亭关门了,烧烤区根本不存在,所有设施都完全损坏,“大型”滑梯的一部分也荒废了。浴室里没有免费洗漱用品。房间也不是每天都打扫。接待人员一点也不友好。食物难吃,质量也很差。如果你还有时间,一定要换一家。你不能去海边,有一件事是肯定的,我们永远不会再来了。