酒店回复: Dear ken09f,Thank you for choosing New Hotel for your recent stay in Athens and for taking the time to share your valuable feedback along with your kind rating. We truly appreciate our esteemed guests, and it is always our top priority to deliver high-quality service and authentic hospitality.We are delighted to hear that our central location enhanced your visit, making it convenient for both travel and dining. It’s also wonderful to know you appreciated our service and communication, and we’re especially pleased that your breakfast suggestions contributed to an improved experience the very next day.While our breakfast is served at the ground-floor Lobby Bar to ensure accessibility and comfort for all guests, we understand your preference for a view, and we’re happy to share that our rooftop Art Lounge restaurant opens right after breakfast time, offering stunning views of the city.Regarding room size, please note that New Hotel features a wide range of room categories, from 20 to 65 sq.m., including our spacious penthouse suite. Full descriptions and photos are available on our official website, allowing guests to choose the option that best matches their preferences and needs.Once again, thank you for your thoughtful comments. We look forward to welcoming you back for an even more memorable experience.Happy travels, Natasa PapaefstathiouHotel Ambassador
酒店回复: Dear Guest,Thank you so much for choosing New hotel once again during your stay in Athens as well as taking the time to share your experience. We really value our esteemed guests, and our aim is to always offer high quality service and superior hospitality at all times. Regarding your comments about the noise, we understand the importance of a peaceful and comfortable environment. All of our rooms are equipped with triple-glazed windows to minimize noise, given our central location just 200 meters from Constitution Square and within walking distance of the city’s main attractions. Please be assured that we take your feedback seriously, and we will carefully evaluate the situation to identify potential areas for improvement. We are committed to providing an exceptional experience to our guests, and your comments will assist us in enhancing our services. We truly value your insights and hope to have the pleasure of welcoming you back in the future for an even more comfortable and enjoyable stay.Happy Travels, Always at your disposal, Natasa PapaefstathiouHotel Ambassador
酒店回复: Dear Guest,Thank you so much for your glowing review and for giving us a perfect score! We are absolutely thrilled to hear that you had such a wonderful experience once again at New Hotel. We truly value our esteemed guests, and it is always our goal to offer high-quality service and superior hospitality.We are especially happy to know that our staff’s helpfulness and friendliness made a positive impact on your stay. Your kind words motivate us to continue delivering exceptional service to all our guests.We look forward to welcoming you back to New Hotel on your next visit to Athens.Happy Travels, Natasa Papaefstathiou Hotel Ambassador
酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We sincerely regret that your stay did not meet your expectations and appreciate your input as it helps us improve our services. We understand your disappointment with being assigned a room on the lower floor. Due to exceptionally high occupancy during the peak season, we could not accommodate a higher-floor. While we aim to provide a memorable experience regardless of room location, we understand the view plays a significant role for many guests.Regarding your concerns about cleanliness, we are truly sorry to hear about the issues with the toothbrush cup and hairdryer. At our 5-star property, we follow stringent health and safety protocols to ensure the highest standards of hygiene. Your feedback has been shared with our housekeeping team. Your comments are invaluable in helping us improve, and we truly hope you will give us another opportunity to showcase the exceptional service and quality for which we strive. Happy TravelsNatasa PapaefstathiouHotel Ambassador
位置很好，离宪法广场很近，出行方便，在周围觅食也很方便。酒店服务专业，总经理专门给我们发email询问入住情况并征询意见，我对早餐提了意见第二天就得到了改进。相对以前住过的同等价位的酒店，不太满意的地方一是早餐在0层不在顶层，并且内容相对不够丰富；二是酒店比较小，阳台也太小。
很棒的酒店
均价快4k一晚的酒店，订了两晚上，只有一瓶免费的水，实在是没预料到..
奇怪的装潢 和 临街的吵闹(很多摩托车炸街） 还有服务 确实配不上快4k一晚的房价，像是平常的四星酒店
如果只是图一个离卫城近或者其他景点近的酒店，可以看看其他的，这家性价比确实不是太高
非常好，很喜欢，以后还会去住，希望价格便宜，人热情，是很好很好的度假选择。我们一直都是很喜欢的地方。ok
前台工作人员的服务态度非常好，非常棒。
价格过高，但地理位置优越...
定了2晚，因为定的机票出了点问题，只住了一晚，因为是旅游旺季，价格很贵，酒店没有任何表示，入住的一层，什么也看不到，刷牙的杯子底部全是霉菌，刷完牙才发现，恶心了好一阵，吹风机也是相当难用，个人认为不管是旺季还是淡季，起码卫生好一点，客人也会选择再次入住，反正我是不会再选择这样的酒店，很失望，宣传和评价水份太多
房间状况非常好。
地理位置真的非常方便
酒店位置便利，步行即可到达镇上所有主要旅游景点。员工热情周到，乐于助人。我们还被免费升级了房间，非常感谢。但是，我房间的空调制热效果不好，而且有一股不清新的味道。