酒店回复: Dear Ms. Kathyyy.Thank you for taking the time to provide feedback on your recent stay at Anantara Downtown Dubai Hotel. We appreciate your positive comments about the good location, overall hotel experience, and the enjoyable breakfast with delicious coffee.I apologize for any inconvenience regarding the overseas phone calls and the request for a twin room not being met. We understand the importance of fulfilling guest preferences, and your feedback will be shared with our team to ensure better communication and accommodation in the future.If there's anything specific you would like us to address or consider for your next visit, please feel free to share it with us. We value your feedback and hope to welcome you back for an even more pleasant stay.Warm regards,Husam MalkiGeneral Manager
酒店回复: Dear Sir, Thank you for sharing your detailed feedback about your recent stay at Anantara Downtown Dubai Hotel. We appreciate your observations and apologize for any inconveniences you encountered during your visit.We're glad to hear that you found our newly designed lobby welcoming and that our doorman was available even during late-night check-ins. However, we sincerely apologize for the delays in toothbrush supplies and any inconvenience caused.Your comments about the room, including the mirror placement, light leakage, and issues with the charging points, are duly noted. Rest assured, we will address these concerns to enhance the overall guest experience.We appreciate your valuable feedback, and we hope to have the opportunity to welcome you back, providing an improved and more comfortable stay in the future.If there are any specific details or preferences you would like us to consider for your next visit, please feel free to share them.Warm regards,Husam MalkiGeneral Manager
酒店回复: Dear Mr. Mose6, Thank you for your glowing review! We are thrilled to hear that you had such a positive experience during your stay at Anantara Downtown Dubai Hotel.It warms our hearts to know that our service made you feel extremely warm and comfortable. Your kind words about our staff being warm and friendly, as well as their readiness to assist, are truly appreciated.We are delighted that you found our facilities, comfortable and spacious rooms, and soft beds conducive to a good night's sleep. It's wonderful to hear that our location, with convenient transportation and nearby dining and shopping options, added to the overall positive experience.Thank you for recommending us so highly. We look forward to the pleasure of welcoming you back for another exceptional stay.Warm regards,Husam MalkiGeneral Manager
环境很好，酒店很用心，送了水果欢迎礼，非常惊喜和毛巾大象，但是住这里只能打车，因为大堂在3楼！
我们受到了非常热情友好的接待。所有员工都很乐于助人，很有礼貌。但最棒的经理是艾哈迈德！首先，他是唯一一个会说俄语的人（我们不会英语，只学过日语和意大利语），其次，他立刻给我们推荐了值得去的地方，告诉我们如何步行去迪拜购物中心而不用打车（因为离得很近，走过去更快）。最后，他还帮我们订到了迪拜的网红巧克力Fix，这种巧克力每天只能在官网上订两次，其他地方都买不到。他帮了我们大忙，真是个大好人！我们下次来一定会再住这家酒店！
酒店不错，但楼下日本餐厅实在难以恭维
住得非常舒服。房间很宽敞，员工也很友好。下次肯定还会再订！
地理位置不错 酒店入住体验也不错 早餐很不错 咖啡好喝 丰富 但是提前打了3个越洋电话花了100多人民币，还在携程上也备注要双床房都没有达成 就很无语
很棒的酒店。大堂目前正在装修中。打车（Careem）去迪拜购物中心大约10分钟。
我们是来度蜜月的，酒店还免费为我们布置了一下，很贴心。
酒店大堂很新半夜入住也还有门童，办理入住很快，不提供牙刷用品送过来需要一点时间，如果浅睡眠或者睡眠质量不太好的就不要入住了，我住的房间床侧面就对着一面镜子让我感觉非常不舒服，房门底下的缝隙非常大透光严重，冲电位少只有床头的门旁边的充电位置是坏的
这家酒店真是太👍了！我在这里住宿的经历非常棒！首先，酒店的服务让我感到无比温暖和舒心。工作人员热情友好，随时为我解答问题并提供帮助。其次，酒店的设施一应俱全，房间舒适宽敞，床铺柔软舒服，让我一夜好眠。最后，酒店的位置也非常方便，交通便捷，周边还有许多美食和购物中心。总之，我在这家酒店度过了人生中一段愉快的时光，强烈推荐给大家！🌟🌟🌟🌟🌟
整体都挺好。
服务非常完美，我要求他们在日常清洁之外额外打扫一下浴室，他们二话不说就照办了，态度也很好。他们真的很棒。
酒店正在进行一些翻新工程，但并没有对我们造成任何干扰。