酒店回复: Dear beckyzzzz,Thank you very much for taking the time to share your thoughts on your recent stay at Six Senses Samui.We are delighted to hear that you appreciated the wild luxury style of our resort, the natural surroundings, and the breathtaking views of both sunrise and sunset. It is especially encouraging to know that our team made a positive impression on you, from the warm service at breakfast to the detailed introduction during check-in. We're also pleased that you enjoyed the variety of daily activities available to enhance your experience.We regret to hear that you experienced discomfort due to mosquitoes and the outdoor shower design. As our resort is nestled in a natural environment surrounded by jungle, we strive to maintain a balance between comfort and our sustainable, nature-integrated concept. However, we understand the inconvenience this may have caused and will continue to explore ways to improve pest control and guest comfort while preserving the unique setting.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Warm regards,Daran PromwichaiAdministrative Assistant Manager
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback regarding your recent stay with us at Six Senses Samui.We are pleased to hear that you enjoyed our natural environment, the presence of local wildlife, our culinary offerings, and the variety of activities available. It is also wonderful to know that our team’s enthusiastic service left a positive impression on you.Please accept our sincere apologies for the inconvenience caused by the noisy air conditioner upon your arrival. We are glad to learn that the issue was resolved to your satisfaction the following day and that our team was able to offer appropriate compensation. We also appreciate your observation regarding areas where service details could be improved. Your comments have been shared with the relevant departments for internal review and training.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Warm regards,Daran PromwichaiAdministrative Assistant Manager
酒店回复: Dear Valued Guest,Thank you very much for taking the time to share your feedback regarding your recent stay at Six Senses Samui.We are pleased to hear that you enjoyed the environment and natural surroundings of our resort. We understand, however, that the location may have felt a bit remote and may not have been as convenient for getting around as you had hoped. Our secluded setting is part of the experience we aim to offer — a peaceful escape from the busy world — but we also recognize the importance of ease and accessibility, and we will certainly take your comments into consideration as we continue to improve our guest offerings.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Warm regards,Daran PromwichaiAdministrative Assistant Manager
已经是第二次住苏梅的六善，依旧是我最喜欢的酒店，一切都美好，沉浸其中如同经历一场大自然的洗礼与治愈，酒店的入住体验无可挑剔，每一位工作人员都是那么可爱热情又善良，还会再去第三次！
忙着退房 每个人都拿着小礼物 偏偏当我们空气
住的 36 号房 移门里全是肮脏的原始墙结构 缝隙里面很多爬虫 潮湿 洗澡间在外面有黑色的软体很大只比蚯蚓粗一点的毛毛虫🐛到处蠕动 岩石餐厅的东西很难吃 因为地点是在飞机起飞必经上空 很吵很吵 晚上海浪声拍打岸边礁石声很吵 浅眠的劝退 室内屋顶很多小壁虎 晚上一直叫唤 浴池水塞子坏了 不密封 怎么放都放不满 早餐也很普通 不是很丰盛 不如盛泰乐和金普顿体验感好 蚊虫很多 我和朋友被咬了很多包
喜欢六善的野奢风，环境真的很美，被丛林包围与世隔绝，日出日落都很惊艳
服务也符合酒店的定位，去餐厅吃早饭也有服务人员记得我们，入住会和我们介绍所有设施，如何使用app交流等等，每天都有各种活动可以报名参加，蛮有趣的
但是一些问题也比较明显，
因为比较原生，所以蚊虫无法避免，我被咬了二十几个包😅淋浴是室外的。
环境很自然，还有可爱的小松鼠。 第一天入住的别墅空调声音很大，酒店第二天就解决了，也给了补偿。服务人员都很热情，虽然在一些细节上可以加强。食物好吃，活动也很丰富，推荐
酒店整体设施陈旧，植物野蛮生长，别墅房型旁边的芒果树不停掉芒果，掉在院子里
重点是！！蚊虫巨多！！！点蚊香根本没用酒店给的防蚊喷雾也没用，要自己去外面买还要全身上下涂满，不然在别墅院子里坐一会就能把人咬哭！！！根本不敢逗留拍照！！带孩子真的是无法忍受了，怕蚊虫的慎选！！
餐厅苍蝇多，会直接俯冲到你汤里的程度！！！
服务尚可，算热情但是在同价位度假酒店里并不算特别好
沙滩非常非常普通！！！沙子粗还很小，还不如亚龙湾…………
优点是main pool很漂亮，看日落很好
不会有第二次的六扇！！
环境不错就是觉得有点偏 出去不方便
我们的房间是最前面，整个前方一点儿遮挡都没有，房间布局很合理，蚊帐并没有碰到破了的情况。每天都有免费的早上收蚊帐整理床和晚上放蚊帐铺夜床，很方便很温馨～
唯一有点儿惊心动魄的就是其中一夜起床去卫生间的时候在地板上碰到了大蜘蛛，还是比较特殊的体验哦～
自助早餐味道一般，但同样的这个餐厅的午餐和晚餐味道非常好！
下次来还会选择这里，很喜欢💕
进入酒店的路，非常难走。与偏僻没有关系。
进入大堂，大堂可能只有30平，非常局促。
前台服务人员绝对有歧视。尽管我们有民族自豪感，但他们的专业精神很一般。check in时，来自其他国家的住客，还没下车就站起来欢迎。我们到了，服务态度很敷衍。
酒店的基础工作人员，看运气，有的给黑脸，有的给白脸。服务上很一般。
酒店的海景是漂亮的，但酒店内的路非常窄，而且路边很脏。随处可见各种工作车辆。
房间的话，面积很小，算不上金钻度假酒店该有的面积。进入房间，泳池中全是落叶。
房间的养护，除了地面有瑕疵。剩下木质都还不错。
房间的私密性也很弱，走在路上，如果房间不拉窗帘，是会被看见的。
带小孩的，一定要注意蚊虫。从入住到离开，身上不止十个蚊虫包。
酒店的沙滩也很小，如果赶上天气不好，有风的天气来，基本上看不见沙滩。
预订时五千多的价格完全不值得。
苏梅岛六善酒店蜜月之旅，完美无瑕！
我们最近预订了苏梅岛六善酒店作为蜜月之旅的下榻之地，简直是梦幻般的体验。从我们抵达的那一刻起，酒店的服务、设施和对细节的关注都令人惊叹。每一位员工都提供了无与伦比的热情款待，让我们感觉备受尊崇。特别值得一提的是经理 Nirob 和他杰出的团队，他们超越预期地付出，确保我们的住宿难以忘怀。
美食是我们此行的另一大亮点。苏梅岛六善酒店对可持续发展的承诺显而易见，许多食材都直接来自酒店内的花园和泰国本地。每一道菜都新鲜、美味且精心烹制。
客房的装饰令人叹为观止，将奢华与自然完美融合，呈现出美丽的丛林狂热风格。它就像一个宁静的绿洲，完美地为放松和休憩而设计。
我们一定会再回来，并强烈推荐苏梅岛六善酒店给任何到苏梅岛旅行，希望放松身心、重焕活力并体验无与伦比款待的人。它确实名副其实，配得上其卓越的声誉和星级评价！
服务周到，热情好客。鸟儿的鸣叫，开阔的海景，干净的别墅。一切都太棒了。为我们结婚30周年准备的惊喜香槟和蛋糕也让我们非常感动。管家服务也无可挑剔，非常完美。