酒店回复: Liebe Gäste, vielen herzlichen Dank, dass Sie sich die Zeit genommen haben, Ihre wunderbaren Eindrücke mit uns zu teilen! Es freut uns sehr zu lesen, dass Sie Ihren Herbsturlaub mit der Familie in vollen Zügen genießen konnten. Besonders schön ist es zu hören, dass Ihnen unsere frisch renovierten Bungalows und die gepflegte, ruhige Anlage zugesagt haben. Die Privatsphäre unserer Gäste liegt uns sehr am Herzen – umso mehr freut es uns, dass Sie diese durch die Gestaltung der Anlage positiv wahrgenommen haben. Auch Ihr Lob zu unserem abwechslungsreichen Frühstücks- und Abendbuffet macht uns stolz. Wir geben uns große Mühe, täglich thematisch passende und qualitativ hochwertige Speisen anzubieten, und es freut uns, dass Sie dies besonders erwähnt haben. Ebenso danken wir Ihnen für die netten Worte über unser Team – Ihr Lob ist für uns die schönste Motivation! Wir würden uns sehr freuen, Sie bald wieder bei uns im Valentín Playa de Muro begrüßen zu dürfen. Pau Company und das gesamte Team vom Valentín Playa de Muro
酒店回复: Dear Guest, Thank you so much for taking the time to share your experience and for choosing Valentín Playa de Muro for your holiday. We’re delighted to know that, once settled in, you had such a wonderful time with us. It’s great to hear that you appreciated the comfort and spaciousness of our recently renovated bungalows, as well as the care we take in maintaining our grounds. We’re proud to offer a peaceful environment surrounded by nature, just a short walk from the stunning Playa de Muro and its crystal-clear waters. Many of our guests, like yourselves, enjoy the wide range of facilities available—from the tennis and multi-sports courts to our pools that provide both fun and relaxation. We’re also glad you found our buffet varied and delicious and our team professional—your kind words mean a lot to us. Regarding your remarks on additional charges, we do understand your concerns and thank you for sharing them. Our goal is always to provide transparency, and we strive to make all extra costs clear at the time of booking and throughout the stay to avoid any confusion. Your feedback is very valuable and will help us improve how we communicate this in the future. As part of our sustainability efforts, the pool towel rental service allows us to reduce unnecessary laundry and water usage, contributing to more responsible tourism. Additionally, our half-board service, with beverages not included during dinner, is in line with the practices of many similar hotels. Thank you again for your constructive comments and your lovely compliments. We truly hope to have the pleasure of welcoming you back for another enjoyable and memorable stay. Best wishes, Pau Company and all the team at Valentín Playa de Muro
酒店回复: Liebe Sabine, vielen herzlichen Dank für Ihre schöne Bewertung und Ihre freundlichen Worte. Es freut uns sehr, dass Sie erneut einen entspannten Aufenthalt bei uns im Valentín Playa de Muro genießen konnten. Besonders schätzen wir Ihre lobenden Worte zur Sauberkeit unserer Anlage und Bungalows sowie zur Freundlichkeit unseres gesamten Teams. Es ist unser Ziel, unseren Gästen Freiraum und Erholung in einer angenehmen Atmosphäre zu bieten – umso schöner, dass Sie sich bei uns rundum wohlgefühlt haben. Wir freuen uns schon darauf, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen. Pau Company und das gesamte Team vom Valentín Playa de Muro
5.0分
朋友出游
原文
翻译提供方:Google
我们在那里度过了周末,体验非常棒!街对面就是世界上最好的海滩!我们一定会再来的!
展开
酒店回复: Estimada Deborah, Le agradecemos sinceramente que haya compartido su experiencia con nosotros y que haya elegido Valentín Playa de Muro para su escapada de fin de semana. Nos alegra enormemente saber que disfrutó de una experiencia tan positiva y que nuestra ubicación, justo frente a la maravillosa Playa de Muro, contribuyó a hacer su estancia aún más especial. Sin duda, es un privilegio contar con este entorno natural tan espectacular. Será un verdadero placer recibirle de nuevo en su próxima visita. ¡Le esperamos con los brazos abiertos! Atentamente, Pau Company y todo el equipo de Valentín Playa de Muro
酒店回复: Dear Nathalie, Thank you ever so much for your fantastic review and for choosing us for your holiday in Playa de Muro. We’re thrilled to read that you enjoyed every aspect of your stay – from the comfort and cleanliness of the bungalows to our varied and delicious half-board dining, and of course, the unbeatable location just steps from the beautiful Playa de Muro. It’s especially lovely to know that the themed dinners and generous breakfast options added to your experience. We’ll be sure to pass on your kind words to Claudio – he’ll be delighted to hear he made your stay even more enjoyable. It's also wonderful that you appreciated the evening entertainment and the warm hospitality from all our team members. It means a great deal to us that you describe your time with us as a “dream holiday.” We hope to have the pleasure of welcoming you back again soon for another unforgettable stay. Best wishes, Pau Company and all the team at Valentín Playa de Muro
酒店回复: 尊敬的宾客,非常感谢您抽出时间分享您在瓦伦丁穆罗海滩 (Valentín Playa de Muro) 的入住体验。我们很高兴您喜欢这栋小屋的舒适设计和现代化的设施以及周到的设施。我们很高兴得知我们的两个泳池(包括半奥林匹克标准的游泳池和更舒适的休闲泳池)都满足了您的期望。我们也很高兴您喜欢我们丰富新鲜的自助餐,包括深受宾客喜爱的现场烹饪台。很高兴您充分利用了酒店的地理位置——附近的海滩和美丽的松林步道确实是许多宾客的亮点。最后,您对我们细心友好的团队的赞赏对我们意义重大。我们一定会将您的赞美转达给他们。我们希望很快能再次欢迎您。祝一切顺利,Pau Company 和瓦伦丁穆罗海滩 (Valentín Playa de Muro) 全体员工
酒店回复: Dear Guest, Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed our beautiful location near Playa de Muro, the pleasant walk through the pine forest, and the variety and quality of our breakfast and dinner buffets. It’s also wonderful to know you appreciated our two pools, the friendly team both in animation and at the buffet, and the privacy offered by our bungalows. We understand that being close to the bar may have made it more challenging for your little one to fall asleep on certain evenings. Our team is always happy to help guests find a quieter location when available, and for any future visits, we would be glad to assist you in selecting a bungalow further from the evening entertainment to ensure maximum comfort for your family. Thank you again for your kind words and constructive comments. We hope to have the pleasure of welcoming you back for another relaxing and enjoyable stay. Best wishes, Pau Company and all the team at Valentín Playa de Muro
酒店回复: Dear Damigio, Thank you very much for sharing your kind words and for choosing us for your summer holiday. We are delighted to know that you spent a week you will remember fondly. It’s wonderful to read that you enjoyed our welcoming location and found our team professional across all areas, from the restaurant and bar to housekeeping, reception, and entertainment. We’re especially pleased that Claudio’s warm and respectful approach made a positive impression — we will be sure to share your praise with him. We’re also glad that you appreciated the spacious and comfortable bungalows, the refreshing pool area, and the convenience of direct beach access. Knowing that you found nearby amenities and our excursion options to your liking makes us even happier. We truly hope to have the pleasure of welcoming you back for another memorable stay in the future. Best wishes, Pau Company and all the team at Valentín Playa de Muro
酒店回复: 尊敬的客人,非常感谢您分享您的宝贵评价,并再次选择我们作为您的度假之选!我们很高兴听到您喜欢我们宁静的环境、干净的环境以及我们团队的友好态度。很高兴您欣赏我们丰富多样且精心烹制的餐点、优质的娱乐活动以及距离海滩仅几步之遥的便利。我们尤其高兴的是,您觉得我们的小屋非常迷人,并欣赏它们提供的私密空间。得知这是您的第二次入住,并且您已经在考虑明年再次光临,这是对我们团队最好的奖励。期待再次欢迎您,与我们一起创造更多美好的回忆!祝一切顺利,Pau Company 和 Valentín Playa de Muro 全体员工
这是我们今年第二次入住瓦伦丁穆罗海滩酒店。酒店位置、服务、餐食、员工和整个设施都非常出色!我们在瓦伦丁穆罗海滩酒店度过了一个梦幻般的假期,感觉一切都很舒适满意。
我们一家人秋季来这里度假,预订了两栋相邻的平房。所有设施都已翻新过。度假村状况极佳——干净整洁,维护良好。两栋平房之间有树篱隔开,确保了私密性。晚餐和早餐种类丰富,每天都有不同的主题,而且品质始终如一地好!工作人员也确保自助餐总是赏心悦目、货源充足。员工非常友好热情!我们非常享受这次住宿,一定会再次光临!谢谢!
谨防隐性费用:如果您选择的是半膳而非全膳,酒店会毫不犹豫地进行补偿:自助餐时需要支付自来水费(虽然是过滤水,但我们说的是自来水,比矿泉水贵!),如果没注意去游泳池,还要支付毛巾费等等。当您最终接受被骗的事实,并在预订时支付的整修费之外掏出钱包时,您终于可以好好享受假期了。酒店真的很棒:翻新的小屋宽敞舒适,庭院维护得很好,泳池(虽然看起来比大型综合楼的泳池要小)足够大,可以玩耍和/或游泳,活动丰富多彩(网球场、篮球场和足球场均可免费使用),环境也很棒:步行5分钟即可到达海滩,沿着一条小路即可到达,温暖清澈的海水让您在沙滩上度过美好的午后时光。自助餐种类丰富,美味可口,酒店员工服务也非常专业。总之,如果不是价格方面的问题,我们的住宿体验一定会非常出色!
这家酒店是放松度假的理想之选。空间宽敞。我们再次感受到了无比舒适的体验。酒店的服务、所有员工的热情友好,以及酒店和别墅的整洁程度都令人赞叹不已。
我们在那里度过了周末,体验非常棒!街对面就是世界上最好的海滩!我们一定会再来的!
很棒的综合体,小屋干净整洁。地理位置优越,过一条马路5分钟就到著名的穆罗海滩。半膳服务非常棒,每晚都有不同的主题。菜品选择丰富,早餐也很丰盛。所有员工都非常友善周到。我们非常喜欢丰富多彩的晚间娱乐活动(宾果游戏、音乐问答、歌手、迪斯科……)。泳池很宽敞。感谢Claudio的法语。说实话,我们度过了一个梦幻般的假期。
一家“垂直”酒店,完全由三层(标准、银色和金色)的平房/复式小屋组成。我们入住的是银色平房,其设施和装饰现代(木材和原始灰色混凝土的组合、步入式淋浴间、私人休息室、空调、保险箱等)。酒店设有两个游泳池,一个25米长,适合游泳,另一个更适合戏水。餐厅提供种类繁多的自助餐,并设有一个摊位供应新鲜烹制的餐点(例如早餐的煎蛋卷或各种晚餐菜肴)。酒店还设有小吃店。穿过一片松树林后,即可到达马路对面的海滩(最近的入口步行约10分钟)。工作人员热情周到。
地理位置优越,靠近穆罗海滩(需穿过一片松树林)。工作人员在娱乐活动和自助餐方面都非常友好。自助早餐和晚餐都非常棒,种类丰富。酒店设有两个游泳池,其中一个为奥林匹克标准泳池。适合家庭入住,设有视野开阔的小屋。唯一的缺点是我们晚上带着小孩住在酒吧附近,虽然我们有时晚上会去,但酒吧真的很吵。我让女儿早点睡觉,但她因为太吵而难以入睡。
我们七月底在这里住了一周。我们发现这里环境宜人,从餐厅、酒吧到客房服务、前台以及由Claudio领导的娱乐团队,每个环节都体现了专业的服务。他总是热情友好,从不打扰我们或任何一位客人。和他交谈非常愉快!小屋宽敞干净,配有空调,私密性也恰到好处。泳池区也非常宜人。去海滩非常方便,附近有一家超市,步行即可到达,而且短途旅行的选择也非常丰富。
环境宁静,干净整洁,员工非常友善,早餐美味,餐点种类丰富且烹饪精良。游泳池功能齐全,娱乐活动丰富,酒店对面步行约5分钟即可到达海滩。住宿是漂亮的露营式平房,环境安静舒适。这是我们第二次入住瓦伦丁穆罗海滩酒店,明年一定会再来。