酒店回复: Dear Guest,Thank you for choosing La Suite Dubai Hotel & Apartments, and for taking the time to share your kind feedback.We are delighted to hear that you found our front desk team friendly and appreciated the convenience of our shuttle service. We're also pleased to know our location near the metro station made it easy for you to explore the city and visit the beach.Your recommendation means a great deal to us, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Georges S. FarhatCluster General ManagerLa Suite Dubai Hotel & Apartments
酒店回复: Dear Guest,Thank you for choosing La Suite Dubai Hotel & Apartments and for taking the time to share your feedback with us.We sincerely apologize for the inconvenience you experienced regarding the room odor and the bed configuration. This is certainly not the standard we aim to deliver, and we regret that your request for a king-size bed was not met as expected. Your comments have been shared with our Housekeeping and Front Office teams to ensure corrective measures are taken and such issues are avoided in the future.We also appreciate your feedback regarding our location and transportation access. While our location may not suit every guest’s preference, we would like to highlight that we do offer a complimentary daily shuttle service connecting our guests to the nearby metro station, shopping mall, and beach at scheduled timings, to provide added convenience during their stay.Your feedback is truly valuable to us, as it helps us identify areas where we can improve the guest experience. We do hope you will give us another opportunity to welcome you back and provide you with a more comfortable and enjoyable stay.Sincerely,Georges S. FarhatCluster General ManagerLa Suite Dubai Hotel & Apartments
酒店回复: Dear Guest,Thank you for taking the time to share your review.Please accept our sincere apologies that your experience did not meet expectations and that you left our hotel feeling disappointed. We would greatly appreciate it if you could share more details about the shortcomings you encountered, as this will help us improve and ensure a better experience for all our guests.We are committed to providing memorable stays through exceptional service, and we truly hope to have the opportunity to welcome you back and exceed your expectations in the future.Thank you once again for choosing to stay with us and for your valuable feedback.Sincerely,Vimal KumarAssistant Front Office ManagerLa Suite Dubai Hotel & Apartments
3.2分
豪华房
商务出差
设施:中规中矩
卫生:还可以的
环境:除了交通不方便没地方散步还可以
服务:大部分工作人员特别热情友善态度超好,也有一点不和谐的事情
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酒店回复: Dear Guest,Thank you for choosing La Suite Dubai Hotel & Apartments and for sharing your feedback with us.We appreciate your comments regarding the facilities, cleanliness, and the convenience of transportation. Your observations are valuable and will help us identify areas where we can improve.At the same time, we are delighted to hear that you found our staff enthusiastic, friendly, and professional. It is always rewarding to know that our team contributed positively to your experience.We hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Georges S. FarhatCluster General ManagerLa Suite Dubai Hotel & Apartments
酒店回复: 尊敬的宾客:
感谢您选择迪拜 La Suite 酒店及公寓,并抽出时间与我们分享如此真诚细致的反馈。
我们非常高兴地得知您和您的家人度过了美好的7天,我们的团队能够及时为您提供帮助,尤其是在帮您找回孩子遗失的手机方面。得知您喜欢宽敞的公寓、设备齐全的厨房以及各种设施,包括泳池、餐厅、水疗中心、健身房和便利的店内商店,我们感到非常高兴。
您对我们客房服务团队辛勤工作的赞赏以及您的生日惊喜对我们来说意义重大——为宾客创造难忘的时光始终是我们的目标。我们也很高兴得知您的孩子喜欢泳池,并且您在入住期间觉得我们的服务周到贴心。
我们真诚地感谢您的五星好评和推荐。我们期待着您和您的家人很快再次光临我们美丽的酒店,享受另一次难忘的体验!
谨致问候,
Georges S. Farhat
集团总经理
迪拜La Suite酒店及公寓
点评来源 Trip.com
5.0分
豪华特大床房(禁烟)
家庭亲子
去迪拜打比赛,场地在Dubai American Academy, 出租车10分钟,可以接受的范围内,酒店早餐特别棒,订房间一定要加上早餐。每天打扫房间,免费两瓶水,楼下有个超市,东西很全,甚至有洗发水卫生巾洗衣液这种小东西。酒店的设施很全,有游泳池,网球长期,健身房,餐厅的饭很好吃全西餐但品质感很强且价格不贵,推荐!
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酒店回复: Dear Guest,Thank you for choosing La Suite Dubai Hotel & Apartments and for taking the time to share your wonderful and detailed feedback with us.We are delighted to know that our location was convenient for your competition at Dubai American Academy and that you found the travel time manageable. It is especially pleasing to hear that you enjoyed our breakfast, daily housekeeping service, and in-room amenities.We are also glad that our hotel facilities—including the swimming pool, tennis courts, gym, and on-site supermarket—added comfort and convenience to your stay. Your kind comments about the quality and value of our restaurant offerings are truly appreciated and will be shared with our culinary team.Thank you for highly recommending our hotel. It was a pleasure hosting you, and we very much look forward to welcoming you back for another memorable stay in the near future.Sincerely,Georges S. FarhatCluster General ManagerLa Suite Dubai Hotel & Apartments
5.0分
豪华房
家庭亲子
原文
翻译由AI提供
早餐很棒。
设施很好。
蒸汽房超赞!!
儿童泳池很可爱。
房间非常漂亮,而且非常干净宽敞。
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酒店回复: 尊敬的 NJ2920,
感谢您选择迪拜 La Suite 酒店及公寓,并抽出时间与我们分享您的宝贵反馈。
我们很高兴得知我们的热情款待和服务超出了您的预期,并且您喜欢酒店的早餐、各种设施、蒸汽浴室、儿童泳池以及宽敞整洁的舒适客房。我们很高兴得知我们的团队有机会为您创造难忘的时光。
我们真诚地期待着您能很快再次光临我们美丽的酒店。
此致,
Georges S. Farhat
集团总经理
迪拜 La Suite 酒店及公寓
点评来源 Trip.com
4.0分
豪华特大床房(禁烟)
家庭亲子
原文
翻译由AI提供
这家酒店很棒,住着也很舒服。它适合所有类型的客人,无论是朋友出游还是家庭旅行都很合适。
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酒店回复: 尊敬的 Houta,
感谢您选择迪拜 La Suite 酒店及公寓,并抽出宝贵时间与我们分享您的反馈。
我们非常高兴得知您喜欢我们的热情款待和服务,并且我们的团队能够在您入住期间为您创造难忘的体验。
虽然我们非常感谢您留下的宝贵意见,但我们注意到您的总体评分为 8 分。由于平台的评分系统通常将低于 9 分的评分视为负面评价,因此,如果您能分享任何可能影响您体验的补充反馈,我们将不胜感激。如果您发现我们可以改进的地方,或者您认为您的评分可以重新考虑,这对我们的团队来说意义重大,并有助于我们继续追求卓越。
请将我视为您未来入住的专属联系人。我们期待您再次光临迪拜 La Suite 酒店,享受另一次美好的体验。
此致,
Vimal Kumar
前台助理经理
迪拜 La Suite 酒店及公寓
前台服务热情 接送服务周到 离地铁站很近 去海边也很快 值得推荐的酒店
从入住到退房,这是一次非常棒的住宿体验!提早入住和免费升级都很让人惊喜。前台员工非常细心且礼貌,代客泊车服务也非常专业,清洁团队的工作人员态度好效率高。无论是商务出行还是私人旅行,我都强烈推荐这家酒店。酒店的餐食、能看到码头和周边景色的视野,以及宽敞舒适的空间,都让我们非常满意。
房间有奇怪味道,感觉是拖把的味道
一开始要大床房给了一个双床拼起来,中间有条大大的缝隙
地点一般打车艰难绕进去
不是没遇到过态度好的员工,但酒店内部的分工和协调实在太乱了——要个东西、叫个服务,要么等不到,要么得自己追着问,其他人的热情根本撑不起这些不“靠谱”。住到后来真的累,光沟通这些事就耗了不少精力…
设施:中规中矩
卫生:还可以的
环境:除了交通不方便没地方散步还可以
服务:大部分工作人员特别热情友善态度超好,也有一点不和谐的事情
我们在迪拜市中心的这家酒店度过了超棒的7天!前台的工作人员非常出色、乐于助人,他们帮我们找回了落在出租车上的孩子手机,那辆出租车是从机场送我们过来的,而我既没有车牌号也没有小票🤦♀️。我发自内心地感谢他们❤️。
我们住的是一个超大、设施齐全的五人公寓。有两间大卧室、三间浴室、一个客厅和一个漂亮的厨房,从烤面包机到洗衣机和洗碗机,应有尽有🥰。
孩子们最喜欢的是游泳池🏊♂️,从早上7点一直开放到晚上10点。一楼的餐厅、水疗中心、理发店、健身房,甚至还有一家几乎能买到所有东西的小商店,这些设施都一直开放着。
酒店每天都会打扫房间,提供干净清新的床单和毛巾。如果我们没来得及洗碗,友善的员工也会帮忙洗掉🤝☺️。
差点忘了说生日那天酒店给我的惊喜🥰,真的非常非常感动❤️。
我给满分🌟🌟🌟🌟🌟
去迪拜打比赛,场地在Dubai American Academy, 出租车10分钟,可以接受的范围内,酒店早餐特别棒,订房间一定要加上早餐。每天打扫房间,免费两瓶水,楼下有个超市,东西很全,甚至有洗发水卫生巾洗衣液这种小东西。酒店的设施很全,有游泳池,网球长期,健身房,餐厅的饭很好吃全西餐但品质感很强且价格不贵,推荐!
早餐很棒。
设施很好。
蒸汽房超赞!!
儿童泳池很可爱。
房间非常漂亮,而且非常干净宽敞。
这家酒店很棒,住着也很舒服。它适合所有类型的客人,无论是朋友出游还是家庭旅行都很合适。
我在迪拜套房酒店的入住体验非常棒。酒店非常干净,从我们抵达的那一刻起,就能感受到一种温馨友好的氛围。我们最初预订的是一间较小的套房,但由于没有空房,酒店很贴心地为我们升级到了一间更大的公寓——这真是一个惊喜!房间宽敞舒适,阳台也超级大,有足够的空间供我们放松并欣赏美景。
客房服务非常出色——美味的食物送达得很快,而且客房清洁一直都很及时,在我们入住期间始终保持一尘不染。
总的来说,我们在这里度过了愉快的时光,绝对会向任何想在迪拜寻找一家干净、宽敞、管理良好的住宿的人推荐迪拜套房酒店。