酒店回复: Thank you for your amazing review! We’re absolutely delighted to hear that your stay was so exceptional. It’s wonderful to know our front desk team made such a great impression with their enthusiasm and thoughtful recommendations. We’re also thrilled that you enjoyed the spa, found your room comfortable, and loved the beautiful interior design. Your glowing feedback means the world to us, and we truly appreciate your strong recommendation. We can’t wait to welcome you back for another unforgettable experience in Spain!
酒店回复: Dear Guest,We are truly sorry to read about your experience and understand how upsetting it can be to lose a personal item during your stay. Please accept our sincere apologies for the frustration you encountered and for the way the situation was handled. This is not the impression we wish to leave with our guests. Your comments have been shared with our management team so we can carefully review our procedures and improve our response in similar cases. Thank you for bringing this to our attention.Best regards, H1898 Team
酒店回复: 尊敬的 F Almazrouei,
感谢您对我们近期入住体验的赞赏。我们很高兴听到您喜欢我们优越的地理位置、丰富的早餐以及酒店设施,包括室内和室外游泳池以及我们一流的水疗中心。您的满意是我们的首要任务,我们期待着再次欢迎您,享受非凡的体验。
此致,
点评来源 Trip.com
2.5分
经典房
朋友出游
前台态度不好,不知是否针对国人。房间很闷,也很小,就一楼门面看着可以。
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酒店回复: Thank you for taking the time to share your feedback with us. We sincerely apologize for the experience you had at the front desk and any discomfort you may have felt during your stay. It is never our intention to treat any guest unfairly, and we take your concerns about the staff's attitude very seriously. Rest assured, we will address this matter internally to ensure that all guests are treated with the respect and hospitality they deserve.Regarding the room, we regret to hear that you found it stuffy and small. We are continuously working to improve the comfort and ambiance of our accommodations, and your feedback will be valuable in helping us make necessary adjustments. While we are glad you found the first-floor area to be more appealing, we aim to provide a consistently positive experience throughout the property.Once again, we apologize for not meeting your expectations on this occasion. We hope to have the opportunity to welcome you back and show you the improvements we are committed to making.
西班牙旅行最满意的酒店!!
超级棒的服务,前台小姐姐很热情,来得早了让我放下行李,推荐了旁边好吃的好玩的。
酒店的spa也很好,房间也很舒服。
很漂亮的内部布置!!
很推荐!!!
在H1898酒店度过了一段美妙的时光。酒店位置非常中心,就在兰布拉大道的一条繁华街道上。公交车站和地铁站也近在咫尺,这也是一个加分项。酒店很漂亮也很干净。我的房间每天都打扫得非常干净,非常感谢那位把我的房间打理得井井有条的女士。酒店员工非常乐于助人且友好。特别要感谢前台的Laia和Iris,感谢她们提供的一切帮助和周到服务!非常感谢亲爱的Laia和Iris。这绝对是一家值得推荐的酒店。如果我将来再去巴塞罗那,我一定会毫不犹豫地再次预订这里!
这家酒店非常干净,服务也很棒!我特别喜欢酒店的SPA!酒店位置超赞,离超市和好吃的餐厅都很近!它位于市中心,交通非常便利!
我绝对会向第一次来巴塞罗那的游客推荐这家酒店!下次再来巴塞罗那,我一定会再次选择入住这里!
无比懒得酒店,手机在用早餐是丢失,多次交涉无果。效率极差,极烂的酒店,这是我第一次在携程评价!
这是一家漂亮又舒适的酒店,地理位置优越,就在兰布拉大道中心。临街的房间晚上可能会有点吵,但午夜后大部分时间都会安静下来。特别值得一提的是早餐、带浴缸的浴室以及地下室带泳池的水疗中心。我们没有发现任何不好的地方。
酒店地理位置绝佳,早餐很棒,室内外泳池都很漂亮,水疗中心也很高级。
前台态度不好,不知是否针对国人。房间很闷,也很小,就一楼门面看着可以。
酒店员工很友好,房间干净,早餐也很美味。
很棒的体验,地理位置也很好。
住了三晚,日均2000rmb的价格,但是房间稍稍不值这个价格。窗户不大,房间比较闷。订的大床房,但是是由两张单人床拼接起来的。