酒店回复: Thank you very much for staying at The Royal Park Canvas Sapporo Odori Park and for sharing your feedback with us.We are pleased to hear that you found our location convenient, with easy access to the subway, nearby cafes, shops, and views of the Sapporo TV Tower. We are also glad you enjoyed the bakery next door and the overall accessibility for sightseeing and shopping.Regarding the room size, please note that the size of each room is clearly indicated on the reservation page. Should you have any questions or concerns prior to your stay, we would be happy to assist you in advance.Additionally, subject to availability on the day of arrival, we may be able to offer an upgrade to a more spacious room for an additional fee. Please feel free to inquire with us at the time of check-in.Regarding breakfast, we regret that it did not meet your expectations. We are continuously reviewing our menu and service to improve quality, and your comments are very helpful in this process.We truly appreciate your valuable comments, as they help us continue improving our services to ensure a comfortable and pleasant stay for all our guests.We sincerely look forward to welcoming you again in the near future.Nozomi, Front Desk
酒店回复: Thank you very much for taking the time to share your valuable feedback following your recent stay at The Royal Park Canvas Sapporo Odori Park.We are delighted to hear that you enjoyed the ambiance of your room, the wooden interior design, and the carefully arranged lighting. We're also glad that our central location, with easy access to subway lines and nearby landmarks, made your stay more convenient. It is especially rewarding to know that our housekeeping team met your expectations — we’ll make sure to pass along your compliments to them.We sincerely apologize for the inconvenience you experienced during check-in. We understand that waiting in line can be frustrating, and we are continuously working to improve the efficiency of our check-in process to ensure a smoother arrival experience for all our guests.Your feedback is greatly appreciated and will help us enhance our services. We look forward to welcoming you again in the future and providing you with an even more enjoyable stay.Nozomi, Front Desk
酒店回复: Thank you so much for your detailed and positive review of your stay at The Royal Park Canvas Sapporo Odori Park! We're thrilled to hear you found our location convenient and enjoyed the nearby attractions like Nijo Market, Susukino, and Odori Park's TV Tower. It's great to know the direct subway access and proximity to the airport bus made your travel smooth and easy.We’re glad you enjoyed the peace and quiet provided by our soundproof door design and that it contributed to restful sleep. It’s also wonderful to hear about your culinary adventures at the nearby bakeries and restaurants—it sounds delicious! Your tip about leaving the magnet for housekeeping and navigating larger luggage in the room will be helpful to future guests. We truly value your thoughtful feedback and look forward to welcoming you back on your next visit to Sapporo!Best regards, Kent, Front Desk
酒店回复: 感谢您入住札幌大通公园皇家公园帆布酒店 (The Royal Park Canvas Sapporo Odori Park)。
非常感谢您抽出时间提供周到的反馈。
我们很高兴听到您喜欢我们的位置、大堂可欣赏的札幌电视塔景观以及我们咖啡厅和便利设施。
然而,对于浴室异味、客房景观以及客房面积造成的不便,我们深表歉意。我们一定会认真考虑您的反馈,努力改进设施,为未来的客人提供更好的服务。
我们希望您下次来札幌时再次光临本酒店,并再次感谢您的宝贵意见。
前台:Ririka
酒店回复: Thank you so much for staying at The Royal Park Canvas Sapporo Odori Park.We sincerely appreciate that your valuable feedback. We are very glad that you are satisfied with our hotel. We will keep trying to do our best to make all guests feel comfortable from now on. We are really looking forward to seeing you again. Hosana, Front Desk
酒店地理位置很好,房间窗户就能看到札幌电视塔,出行非常方便,下面就是大通站地下通道,酒店隔壁有个网红面包店,有很多好吃的面包选择。check in 当天到达很晚,酒店前天工作人员也提前为我们准备好了,入住很方便。酒店二楼可以拿洗漱用品,瓶装水也可以问酒店工作人员要。房间每天打扫相当干净,床是榻榻米的感觉,小朋友睡都不用担心滚下床,房间内装饰都是木质的,没有一点地毯,特别喜欢,因为小朋友地毯会过敏,这也是特地选择这家酒店的原因。卫生间干湿分离,沐浴区空间很大,很舒服。下次来札幌还会再次入住!
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酒店回复: Thank you for staying at The Royal Park Canvas Sapporo Odori Park. We are glad to hear that you had a good time with us. We’re glad you loved our prime location near Odori Station and the Sapporo TV Tower views, allergen-free wooden décor, spacious bathroom.We’re delighted everything—from late check-in to housekeeping and amenities—made your stay comfortable.We are looking forward to meeting you again. Thank you!Hosana,Front Desk
酒店出行方便,地铁站出入口就在出门的左边,走路3分钟及8分钟各有机场大巴的站点。酒店工作人员服务热情,酒店环境也很好,推荐!
房间非常小~ 艰难的打开两个大箱子以后,小孩都只能跳床走。前台是自助办理入住的,所以也没法说服务如何。建议不要购买早餐,周边咖啡馆还挺多的,走路两三分钟就有三家,酒店的早餐不咋地,吃了一天也就放弃了。窗户可以直接看到电视塔,楼下有地铁站,便利店在三到五分钟的路程,隔壁是一家面包店,面包还不错。离札幌JR走路十到十五分钟,逛街是挺方便的。性价比一般吧。
房间新,木质装潢,灯光布置很有情调。位置很好,马路对面就是电视塔,楼下就是三条地铁的交汇点,去哪里都方便。客房打扫特别认真,龙头光亮如新,连前一晚留在玻璃茶几上的指印都擦的干干净净。缺点是入住时排队很久,两台自助入住机不够用,两位工作人员忙不过来,还有电梯很慢,一栋大楼只有两台电梯,等很久。
这是一家可以很好地欣赏札幌电视塔的酒店。地理位置方面,去大通公园很方便,但由于地处札幌站和薄野站之间,可能会有点尴尬。房间里放置LP唱片的设计理念很棒。酒店设施也很好,因为建筑比较新。下次还会选择入住这家酒店。
交通位置非常方便,步行二条市场、薄野、狸小路。楼下地铁直达北海道神宫、动物园、白色恋人工厂。酒店对面就是大通公园电视塔,可以买票上99米。机场jr到札幌转1站地铁24号口出来就是酒店,回程行李多不想地铁绕来绕去,出酒店左拐走几个红绿灯到桂和大通大楼就是机场大巴,可以跟前台要张地图。酒店隔壁是个小商场,一楼有个网红面包,挺好吃,二楼还是三楼有个网红甜品屋。酒店门设计的静音的,关闭基本没声音,所以很安静,睡眠很好。每天出门把门背后的磁贴放在门口,就可以要求打扫卫生。除了房间小点……打开28存行李箱没问题,走路的时候注意点。报的携程一日9人小团,都可以到酒店门口接的。图片上吃的,村上海胆、冰雪之约(蟹),酯田(曾经的三星米其林),白老牛烤肉,二条市场的大矶海鲜饭……都在步行范围内。非常方便。
酒店位置在薄野市中心,非常方便,从二楼大堂就能看到札幌电视塔,景色很棒。旁边有东急咖啡馆,想吃点心的时候很方便。入住时可以按需领取洗漱用品,这点也很好。不过,我们住的房间卫生间有点异味,景观也不太好。另外,可能因为位置太好了,房间面积确实有点小。
房间里不错,二张单人床,干净整洁舒适,环境真的很好,就在札幌电视塔边上,房间里可以看到电视塔,尤其晚上灯光非常漂亮!
干净舒适。唯一美中不足的是,掀开被子的时候,床垫套会跟着滑落。希望这一点能有所改进。
酒店地理位置很好,房间窗户就能看到札幌电视塔,出行非常方便,下面就是大通站地下通道,酒店隔壁有个网红面包店,有很多好吃的面包选择。check in 当天到达很晚,酒店前天工作人员也提前为我们准备好了,入住很方便。酒店二楼可以拿洗漱用品,瓶装水也可以问酒店工作人员要。房间每天打扫相当干净,床是榻榻米的感觉,小朋友睡都不用担心滚下床,房间内装饰都是木质的,没有一点地毯,特别喜欢,因为小朋友地毯会过敏,这也是特地选择这家酒店的原因。卫生间干湿分离,沐浴区空间很大,很舒服。下次来札幌还会再次入住!
这是一次家庭旅行,我们感到非常满意。
酒店位置很好,就在札幌站和薄野之间,去两边都很方便。
景观也很棒,正对着电视塔。
洗漱用品可以自由取用。
我很喜欢房间里没有电视。
这样我们就能和孩子多聊天了,非常满意。
楼顶的泳池也很漂亮。