Perfect hotel and wonderful staff in a excellent location for skiing Baquira Barret, with excellent breakfast and free spa. Amazing location 3 minutes walk from the lift. Very welcoming, knowledgeable personal from front desk, restaurant, valet to cleaning staff. Every single person was kind, patient and made us feel great. Warm, large comfortable rooms with beautiful views, coffee/tea, fridge and lovely bath products excellent elegant spa with wonderful views, great intimate public spaces (pool table, fireplace in the lounge). Lots of nice touches such as warm soup served in the afternoons when returning from skiing, fruity water at the front desk, free chocolates with room service and much more. Loved it and will absolutely come back next season! Thank you!
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Spent a skiing weekend with the family. Everything was great about this hotel, but the service of the staff was exceptional! They helped with every little thing, from carrying equipment to getting me diesel when my car ran out of it. Physically, the hotel is modern, the rooms are very spacious, clean and comfortable. Breakfast was great and with lots of options. Chairlift directly to the 1800 base is 100m from the hotel. On the way back, you can come back by the same chairlift, or ski all the way down to across the road from it. Renal shop in front of the hotel.
尽管我没能入住,但我还是给出了最低评分。三月初,我预订了四月第一周的一间双人间,共六晚。三月中旬,他们从酒店打电话给我,告诉我他们将于 3 月 31 日关闭,并指示我们去 La Pleta 酒店。我们同意了,但 3 月 26 日,他们再次打电话告诉我们 La Pleta 也要关闭了,我们必须找另一家酒店。暂无评论。
由于工作原因,我去过很多酒店,有些非常好,有些很好,有些则不太好。我从未在任何酒店遇到过像皇家塔瑙酒店 (Royal Tanau Hotel) 这样友好的员工。它们没有满足人们对一家非常好的酒店的期望。不,他们走得更远。他们总会有其他选择,直到客户满意为止。 丰盛的早餐服务、接待人员 Mireia 和 Yasmine 可帮助您预订或提出任何餐厅要求,还有友好的 Lesmes 提供准时的接送服务,他随时待命,您可以跟着他游览巴奎拉 (Baqueira) 而无需使用车辆。此外,滑雪场的滑雪缆车就位于酒店旁边。特别表扬新任主任阿穆德纳 (Almudena)。 我能够亲眼看到他们有兴趣听取客户反馈,以便不断改进。我认为这充分说明了该连锁酒店的兴趣,甚至区域经理埃琳娜(Elena)也在接待处询问顾客在酒店的住宿情况。 设施与五星级酒店相当,现代化标准客房面积为 45 平方米。我认为唯一的改进是更新滑雪储物柜,据我所知这已经计划好了。 完美结合。一家很棒的酒店,拥有出色的员工。
壮观。我和我的家人(母亲、女儿、侄女、丈夫)一起去的,从我们到达那一刻起,受到的待遇就非常好。从一开始就对孩子特别关注。女孩们有宾至如归的感觉。接送服务是一种奢侈,他们全天 24 小时提供接送服务,他们会在我们需要的时候带我们来。因为车站已经关闭,他们来距离贝雷帽 5 米的地方接我们。他们带我们去了我们想要的餐馆和周围的城镇。水疗中心也令人愉快。无与伦比的治疗。丰盛而优质的自助餐,火腿和里脊肉10份,专业的Nespresso咖啡,天然果汁,一切都是高品质的。一种奢侈,我们每年都会重复这种经历。我毫不怀疑。
优秀的酒店,地理位置优越,提供所有必要的服务,由细心而迷人的工作人员提供服务,从负责打扫房间、服务员、雪具寄存处的女士,到凌驾于一切之上的酒店总监劳拉(Laura) 。非常好的一次体验,完全推荐。
一个不应该开业的酒店的糟糕经历。它不处于状态。 一半的员工已经辞职,这表明没有提供任何服务。 漏水导致房屋被淹,他们打算第二天才做出回应。 尽管已多次请求,但这一操作在一整天后都被撤消了。浴室里甚至还剩下一些工作。 酒店工作人员自己也对自己的工作条件感到尴尬,因为他们与所有客人都存在问题。 他们提供五星级酒店的服务,但最多不过是三星级酒店。 一个真正的骗局所以我强烈建议不要去这家酒店。 任何人都可以使用,以促进私下收集的所有证据。
我们刚刚在这家酒店住了 5 天,我们一定会再来的,新的设施,宽敞的房间和浴室,无与伦比的位置,靠近缆车,房间的美景,非常好的早餐,安静的酒店。最棒的是它的员工,他们都致力于照顾客人并让住宿体验更加美好。唯一需要改进的是雪具寄存柜,它们很旧,与其他设施不符。我们会回来的!
我们选择这家酒店是因为它靠近滑雪场,而且就在缆车旁边。我们喜欢它,房间很宽敞,房间还有一个按摩浴缸。唯一的缺点是有一些小细节需要改进才能成为5星。早餐很棒,种类繁多,并且有一个现场厨房,可以准备您想要的任何东西。滑雪储物柜就在酒店门口,有鞋架,他们还有代客泊车的停车场。
酒店位于滑雪场脚下。宽敞的房间配有所有舒适设施。这里的景色是无与伦比的。工作人员很细心,乐于助人。美食部分需要提升。早餐很好:超级友好的工作人员愿意解决和协助。感谢所有的员工,特别是萨拉,她确保我们的住宿更加愉快。我们会回来的
Perfect hotel and wonderful staff in a excellent location for skiing Baquira Barret, with excellent breakfast and free spa. Amazing location 3 minutes walk from the lift. Very welcoming, knowledgeable personal from front desk, restaurant, valet to cleaning staff. Every single person was kind, patient and made us feel great. Warm, large comfortable rooms with beautiful views, coffee/tea, fridge and lovely bath products excellent elegant spa with wonderful views, great intimate public spaces (pool table, fireplace in the lounge). Lots of nice touches such as warm soup served in the afternoons when returning from skiing, fruity water at the front desk, free chocolates with room service and much more. Loved it and will absolutely come back next season! Thank you!
Spent a skiing weekend with the family. Everything was great about this hotel, but the service of the staff was exceptional! They helped with every little thing, from carrying equipment to getting me diesel when my car ran out of it. Physically, the hotel is modern, the rooms are very spacious, clean and comfortable. Breakfast was great and with lots of options. Chairlift directly to the 1800 base is 100m from the hotel. On the way back, you can come back by the same chairlift, or ski all the way down to across the road from it. Renal shop in front of the hotel.