酒店回复: Dear AuroraIII,Thank you very much for your wonderful review and for sharing your experience at 3 Nagas. We are thrilled to hear that you enjoyed your stay and that our team, especially Asu, could make your visit in Luang Prabang so memorable.We are delighted that you found our staff friendly and helpful, and that the long-tail boat experience, the restaurant offerings, and our prime location enhanced your stay. It is also great to know that the alms giving experience outside the hotel, along with our guidance and special arrangements, was meaningful and convenient for you.We truly appreciate your kind words regarding our breakfast and brunch, as well as your understanding of our heritage property’s unique charm. Your feedback motivates us to continue providing warm, attentive service and exceptional experiences for all our guests.We very much look forward to welcoming you back to 3 Nagas on your next visit to Luang Prabang!Warm regards,Aitthiphol Kamolsatian (Max)Cluster Front Office Manager3 Nagas Luang Prabang – MGallery Collection

酒店回复: Dear Our Value Guest,Thank you very much for taking the time to share your wonderful experience at 3 Nagas. We are delighted to hear that you felt well cared for and that our team, especially Asu, Linda, and Phonvilai, could assist you in such a meaningful way. It is always our goal to ensure that every guest feels attended to and enjoys both our service and dining offerings.We’re also glad you enjoyed the special arrangements for the donation ceremony—it’s always our pleasure to help create memorable experiences for our guests.We look forward to welcoming you back to 3 Nagas on your next visit to Luang Prabang.Warm regards,Aitthiphol Kamolsatian (Max)Cluster Front Office Manager3 Nagas Luang Prabang – MGallery Collection

酒店回复: Dear zouyeelisasa,Thank you for sharing your feedback regarding your stay at 3 Nagas. We sincerely apologize for the inconveniences caused by the renovations and the unexpected water leak on your first night. We are glad to hear that our team was able to promptly assist you, offering a room change and later upgrading you to a twin room at the Sofitel Resort.Your understanding and kind acknowledgment mean a lot to us, and we truly appreciate your patience. We hope to welcome you back soon for an even smoother and more enjoyable experience.Warm regards,Aitthiphol Kamolsatian (Max)Cluster Front Office Manager3 Nagas Luang Prabang – MGallery Collection

酒店回复: 尊敬的尊贵宾客： 非常感谢您精彩的点评！我们很高兴听到您在三纳迦酒店 (3 Nagas) 的住宿体验，并对我们历史悠久的酒店、专业的服务和便捷的班车服务表示赞赏。很高兴您觉得这里地理位置优越，既能方便您探索琅勃拉邦，又能享受宁静的氛围。 我们非常感谢您的推荐，期待您下次光临！ 此致， Aitthiphol Kamolsatian (Max) 酒店集团前台经理 琅勃拉邦三纳迦酒店 - 美憬阁系列

酒店回复: 尊敬的Suneesh Menon， 感谢您分享您在3 Nagas酒店的体验。我们很高兴听到您喜欢我们历史悠久的酒店的魅力、优越的地理位置以及我们团队提供的周到服务。殖民风格的客房和宁静的氛围为您带来难忘的住宿体验，我们深感欣慰。 我们非常感谢您的好评，并期待在不久的将来再次欢迎您光临琅勃拉邦！ 此致， Aitthiphol Kamolsatian (Max) 集团前台经理 3 Nagas 琅勃拉邦 - 美憬阁系列

酒店回复: Dear YisitanbuaoThank you for taking the time to share your feedback. We sincerely apologize for the inconveniences you experienced during your stay, including the issues with room size, ventilation, and pests. Please rest assured that we take these matters very seriously, and our housekeeping and maintenance teams are reviewing procedures to prevent this from happening again.We appreciate your recognition of our location and dining options, and we hope that despite these issues, you were able to enjoy some aspects of Luang Prabang. Should you choose to visit again, we would welcome the opportunity to provide a much improved experience.Warm regards,Aitthiphol Kamolsatian (Max)Cluster Front Office Manager3 Nagas Luang Prabang – MGallery Collection