酒店回复: We sincerely apologize for the experience you had. No guest should ever encounter stained bedding, unpleasant odors, or unhelpful service. We understand how frustrating this must’ve been. Your feedback is deeply valued and will be used to make immediate improvements.
酒店回复: Firstly, we would like to express our deepest regrets that your recent stay at Home2 Suites by Hilton Atlanta Airport North did not meet your expectations. We take all feedback seriously, and it's disheartening to hear that we fell short in providing the quality experience you deserved. We are committed to continuous improvement and your feedback is invaluable in this process. Rest assured, we will take your comments into consideration as we strive to better our services. We truly hope you give us another opportunity to demonstrate our commitment to excellent customer service and hospitality
酒店回复: We are delighted to hear that you had an exceptional stay at Home2 Suites by Hilton Atlanta Airport North and rated us a perfect 10! It's heartening to know that we were able to meet your expectations and offer you a memorable experience. We are committed to providing all our guests with the highest standards of service and hospitality. Your positive feedback is incredibly rewarding for us. It serves as a wonderful testament to our team's dedication and the care we put into every guest's stay. Thank you once again, and we look forward to welcoming you back on your next visit to Atlanta.
我的问题不是酒店的问题。问题出在 *******。我的预订不在 H2 Suite 系统中。我不得不自掏腰包才能拿到房间。工作人员尽力提供帮助,这真是太好了。不幸的是,******* 使用人工智能来提供帮助,所以它根本帮不上忙。1-800 号码也帮不上忙。
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酒店回复: Dear George, Firstly, we would like to express our deepest regrets that your recent stay at Home2 Suites by Hilton Atlanta Airport North did not meet your expectations. We take all feedback seriously, and it's disheartening to hear that we fell short in providing the quality experience you deserved. We are committed to continuous improvement and your feedback is invaluable in this process. Rest assured, we will take your comments into consideration as we strive to better our services. We truly hope you give us another opportunity to demonstrate our commitment to excellent customer service and hospitality
3.0分
商务出差
原文
翻译提供方:Google
住一晚还不错。考虑到希尔顿的品牌和房价,床垫和枕头需要升级一下。
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酒店回复: Firstly, we would like to express our deepest regrets that your recent stay at Home2 Suites by Hilton Atlanta Airport North did not meet your expectations. We take all feedback seriously, and it's disheartening to hear that we fell short in providing the quality experience you deserved. We are committed to continuous improvement and your feedback is invaluable in this process. Rest assured, we will take your comments into consideration as we strive to better our services. We truly hope you give us another opportunity to demonstrate our commitment to excellent customer service and hospitality
3.0分
商务出差
原文
翻译提供方:Google
入住很顺利,没有问题,房间还可以,只是不太舒服
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酒店回复: Firstly, we would like to express our deepest regrets that your recent stay at Home2 Suites by Hilton Atlanta Airport North did not meet your expectations. We take all feedback seriously, and it's disheartening to hear that we fell short in providing the quality experience you deserved. We are committed to continuous improvement and your feedback is invaluable in this process. Rest assured, we will take your comments into consideration as we strive to better our services. We truly hope you give us another opportunity to demonstrate our commitment to excellent customer service and hospitality
因为暴雪,我们在酒店住了四晚,幸亏订了Home2,宽敞舒适带厨房,早餐每天主打的略有不同,这样也不太容易吃厌,穿梭巴士半小时一班,早上4点就开始了,去机场很方便
从机场乘坐免费班车就能到达,交通非常方便。房间干净整洁,我很满意。工作人员也很友好,早餐也挺不错的。下次再来亚特兰大,我还会选择住这里。
房间比较大和干净,注意一点机场接送的Shuttle bus 晚上 11.30后就没有了,但是可以做希尔顿花园的车过来,两个酒店在是邻居
床上满是污渍,床单下全是头发。第一个房间臭气熏天,到处都是****……工作人员脾气暴躁。花了一个半小时才弄明白班车没有去机场外的接客点……以后再也不住那里了……
办理登机手续前,我确认他们提供机场班车。但到了前排座位,却被告知没有班车。我继续询问下一班班车什么时候发,前排的服务员告诉我她不知道,我得自己去查一下。
很棒的住宿体验
很棒的地方,干净整洁,井然有序,交通便利。建议酒店信息中注明,酒店班车不送您前往机场国际出发,只送您前往国内出发。
房间从未打扫过。没有挂“请勿打扰”的牌子。问工作人员是否会打扫,他们答应了,但一直没来。早餐食物不冷不热,也不好吃。
我的问题不是酒店的问题。问题出在 *******。我的预订不在 H2 Suite 系统中。我不得不自掏腰包才能拿到房间。工作人员尽力提供帮助,这真是太好了。不幸的是,******* 使用人工智能来提供帮助,所以它根本帮不上忙。1-800 号码也帮不上忙。
住一晚还不错。考虑到希尔顿的品牌和房价,床垫和枕头需要升级一下。
入住很顺利,没有问题,房间还可以,只是不太舒服