The hotel has stunning setting on the kineret and an amazing pool which was lovely to sit around. All of the staff were lovely and the breakfast was good, but by the usual high standards in Israel it could have been better. I would rate the hotel a 3/5 but the holiday itself definitely brings up the rating . The only thing I would say is that the rooms did not so much like the pictures, but they were nice even still. The hotel is in a fabulous location and we were able to access Aqua Kef and two amazing, authentic Israeli restaurants nearby.
1.0分
家庭亲子
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This is the worst hotel i experienced in Israel, by far. The pictures are outdated, the service terrible, and the price is completely disproportionate to the product ($250 a night). Someone entered my room TWICE without knocking, warning, reason, explanation. AVOID AVOID AVOID AVOID Additional comments: Zero offers of guidance at check-in on the facilities or the town and its activities; nobody at the door; attendants at pool hanging out and never approached you ad you entered pool area. AVOID
5.0分
家庭亲子
Great stay. Everything was good, except parking was an issue.
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酒店回复: Thank you so much for your review Hope to see you again The management
2.0分
其他
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Whilst some staff appear to care about customers, others are surly and unhelpful. The hotel was generally disappointing. My room was quite dirty when I arrived, there were food remnants on the carpet and thick dust on the bedside table. The general appearance of the rooms is poor. They are dark and tired with scuffs on the walls and dirty grouting and ceilings in the bathroom. The overhead shower didn't work. A staff member entered my room abruptly in the afternoon. The reason for this was unclear and left me feeling uncomfortable about security in the hotel. The restaurant was reasonable but mostly buffet service with little hot food. There was noisy building work taking place while I visited. Combined with the lack of internet access in my bedroom and very strong perfume smell in the lobby, working in the lobby area left me with a headache. I will not come back here.
我的评价很慷慨。位置是 5 分，游泳池是 5 分，但是服务是 1 分。除了机械师/维修人员之外，每个人的心情都很糟糕。他可以到房间检查一些东西，很令人愉快。工作人员需要一个关于他的微笑的研讨会。其他建议是更换整个酒店的地毯。又旧又脏又粗俗。自助早餐提供多种选择，但没有新鲜水果。在一个向欧洲和非洲供应新鲜水果的国家，他们提供罐装水果。不是香蕉、苹果、橙子吗？而且，没有日期？太失望了。地方需要清爽！
酒店地理位置优越，享有加利利海的美丽景色，提供美味的自助餐。正如其他人所说，餐饮工作人员不太令人愉快……当被要求提供帮助时，他们似乎很犹豫。
The hotel has stunning setting on the kineret and an amazing pool which was lovely to sit around. All of the staff were lovely and the breakfast was good, but by the usual high standards in Israel it could have been better. I would rate the hotel a 3/5 but the holiday itself definitely brings up the rating . The only thing I would say is that the rooms did not so much like the pictures, but they were nice even still. The hotel is in a fabulous location and we were able to access Aqua Kef and two amazing, authentic Israeli restaurants nearby.
This is the worst hotel i experienced in Israel, by far. The pictures are outdated, the service terrible, and the price is completely disproportionate to the product ($250 a night). Someone entered my room TWICE without knocking, warning, reason, explanation. AVOID AVOID AVOID AVOID Additional comments: Zero offers of guidance at check-in on the facilities or the town and its activities; nobody at the door; attendants at pool hanging out and never approached you ad you entered pool area. AVOID
Great stay. Everything was good, except parking was an issue.
Whilst some staff appear to care about customers, others are surly and unhelpful. The hotel was generally disappointing. My room was quite dirty when I arrived, there were food remnants on the carpet and thick dust on the bedside table. The general appearance of the rooms is poor. They are dark and tired with scuffs on the walls and dirty grouting and ceilings in the bathroom. The overhead shower didn't work. A staff member entered my room abruptly in the afternoon. The reason for this was unclear and left me feeling uncomfortable about security in the hotel. The restaurant was reasonable but mostly buffet service with little hot food. There was noisy building work taking place while I visited. Combined with the lack of internet access in my bedroom and very strong perfume smell in the lobby, working in the lobby area left me with a headache. I will not come back here.