酒店回复: Dear Wodetianxianne,Thank you very much for your excellent review and outstanding rating. We are delighted to know that you enjoyed our convenient location within walking distance of the train station, Retiro Park, and the Prado Museum.We are also pleased that we were able to accommodate your early arrival, and that you found the room spacious and quiet. It is wonderful to hear that our luggage storage service and in-room delivery assistance added comfort to your stay.Your kind feedback truly motivates our team. We look forward to welcoming you again on your next visit.Kind regards,Radisson RED Madrid
酒店回复: Dear Zhenzi,Thank you for taking the time to share such a detailed review of your stay. We are delighted to hear that you appreciated the location of your room, the comfort of the bedding, and the quality of our breakfast. It is wonderful to know these aspects contributed to a restful and enjoyable experience.We also value your feedback regarding the attitude of our security staff and the room’s fragrance. We sincerely apologize for any discomfort and will review these points to ensure an even better experience for our future guests.We are pleased that you enjoyed our facilities overall and look forward to welcoming you back for an even more comfortable and satisfying stay.Sincerely,Radisson RED Madrid
酒店回复: Good morning,Thank you so much for taking the time to share your experience with us! We are absolutely delighted to hear that you had a perfect stay and that every aspect of your visit met your expectations. Knowing that you found your room spotless and well-equipped truly warms our hearts, as our team works hard to ensure every detail is just right.We’re thrilled that our location made exploring Madrid so easy and enjoyable. From the short 8-minute walk to Atocha Station to being close to world-renowned museums like the Prado and Reina Sofía, it’s wonderful to hear that you could easily reach major attractions such as Plaza Mayor, Puerta del Sol, and the Royal Palace—all within a comfortable stroll.It’s also fantastic to hear you enjoyed the variety of nearby dining options as well as our breakfast buffet. Our team takes great pride in providing fresh, delicious choices to start your day off perfectly.Your kind words are incredibly motivating for our staff, and we hope to have the pleasure of welcoming you back to Radisson RED Madrid very soon for another memorable stay in the heart of Madrid. Thank you again for your wonderful review and for giving us a perfect 10/10!Warm regards,Reception TeamRadisson RED Madrid
4.7分
甄选房
家庭亲子
位置还不错
就是比较小
两大一小出行
房间里有一点挤
水只有入住第一天给
胶囊咖啡每天都会给新的
牙刷拖鞋这些单独要都给
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酒店回复: Dear Congcong117,Thank you for sharing your feedback with us. We are glad to hear that you enjoyed our location, cleanliness, and daily replenishment of the capsule coffee.We appreciate your observations regarding the room size and amenities. Your comments help us identify areas for improvement to ensure a more comfortable stay for families. We hope to have the opportunity to welcome you and your family again and provide an even more enjoyable experience.Sincerely,Radisson RED Madrid
酒店回复: Dear Zhu,Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed your stay and that our team could make your experience even more special with the room upgrade. It’s great to know you found our location convenient, the area safe, and the nearby dining options enjoyable.We truly appreciate your kind words about our staff and services, and we hope to welcome you back soon for another memorable stay in Madrid!Warm regards,Reception team
酒店回复: Dear guest,Thank you for your detailed and positive review. We are delighted to hear that you enjoyed our convenient location on Avenida de Atocha, allowing you to easily explore Madrid without using public transport. It is wonderful that our modern facilities, spacious bathrooms, and amenities such as tea, cocoa, coffee capsules, and refillable water bottles contributed to a comfortable and practical stay.We also appreciate your comments about nearby conveniences and the eco-friendly options we provide. Your feedback motivates us to continue offering a high-quality experience for all our guests.We look forward to welcoming you back on your next visit to Madrid.Kind regards,Radisson RED Madrid
5.0分
标准房
情侣出游
交通便利 去市中心景点方便 装修偏现代风格
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酒店回复: Dear LIU/YUFAN,Thank you so much for your fantastic 10/10 review! 🌟 We’re delighted to hear that you enjoyed your stay with us. It’s wonderful to know that our convenient location made exploring downtown attractions easy and stress-free for you.We’re also glad that you appreciated our modern decor—we aim to create a stylish yet comfortable environment where our guests can truly relax and feel at home. Your kind words mean a lot to our entire team, as we always strive to provide exceptional experiences for each guest.We would be thrilled to welcome you back on your next visit and make your stay even more memorable. Thank you again for choosing Radisson Red Madrid!Warm regards,Reception team
4.7分
高级房(带露台)
情侣出游
酒店位置很好,就在阿托查附近,出行可以坐001等线路,逛丽池公园等也很方便。酒店前台服务态度很好
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酒店回复: Dear Guest,Thank you for sharing your feedback. We are delighted to hear that you enjoyed our convenient location near Atocha and found it easy to explore places like Retiro Park. We are also pleased that our front desk team provided you with excellent service.We look forward to welcoming you back on your next visit.Sincerely,Radisson RED Madrid
酒店回复: Dear Sir,Thank you for taking the time to share your experience with us. We truly appreciate your feedback, as it helps us identify areas where we can improve.We are pleased to hear that you found our location convenient and that our parking attendant was able to assist you patiently. We take great pride in our team and will make sure to recognize their efforts in providing excellent service, especially in challenging parking conditions.At the same time, we sincerely apologize that your stay did not meet your expectations. Your comments regarding hygiene are taken very seriously, and we are reviewing our cleaning and maintenance procedures to ensure that all rooms and common areas meet the high standards we strive for.Regarding the parking, we regret any confusion caused by the description of our facilities. While the hotel does partner with a nearby public parking service, we understand how the additional cost and limited space could be frustrating. We are evaluating how to better communicate this information to avoid future misunderstandings.We hope you will consider staying with us again, as we would welcome the opportunity to provide you with a more comfortable and seamless experience that reflects the quality and service we aim to offer all our guests.Warm regards,Reception team
酒店回复: Estimado Langbaodelaolang,Gracias por compartir su experiencia con nosotros. Nos alegra saber que disfrutó de nuestra ubicación privilegiada, tan cerca de lugares emblemáticos como el Museo del Prado, el Parque del Retiro y la estación de Atocha, así como de contar con el Museo Reina Sofía justo enfrente.Lamentamos que la decoración de la habitación no haya sido de su agrado y tomamos nota de su comentario para futuras mejoras. En cuanto a las zapatillas, agradecemos que lo haya mencionado; ofrecemos el modelo con tiras para los dedos por motivos de sostenibilidad e higiene, pero entendemos que no sean del gusto de todos, por lo que valoramos mucho su sugerencia.Tomamos nota también de su opinión sobre el desayuno. Trabajamos continuamente para ofrecer una experiencia gastronómica satisfactoria y sus comentarios nos ayudan a seguir mejorando.Nos alegra que haya encontrado una opción gastronómica cercana que le haya gustado —Wugong es, sin duda, una excelente recomendación para los amantes del ramen.Esperamos tener el placer de recibirle nuevamente muy pronto.Atentamente, Radisson RED Team
交通方便,距离火车站、丽池公园、prado博物馆都步行可达;我们早上八点多就到了,也给办了入住,房间也算比较大,很安静。
可以寄存行李,外卖有工作人员送到房门。
入住前因担心噪音问题,特地写邮件强调了一下,结果给我们安排了高楼层不是沿街的房间,这点好评!全程也没听到其他评论说的蹦迪吵闹声,床品也很好,被子是全程酒店里最厚的😂软硬也适中,休息的很好。
早餐口味也不错,虽然选择没那么多,但面包都是新鲜烤制的,自己搭配一下吃得舒服又健康!
酒店装潢色调是红与黑,挺有特色,房间外走廊还有接水的装置。
说说缺点,门口保安黑人态度不好,看到我们就把头别过去,招呼也不打👎酒店里的香薰浓烈,入住时房间也是一股子浓厚的香水味,开窗通风才渐渐散掉。
房间整洁,设施齐全,位置相当好,离阿托查车站8分钟步行,离普拉多,索菲亚等博物馆也很近,步行半小时可达马约尔,太阳门广场,王宫等景点,周边吃的也方便,酒店本身的早餐也丰富,
位置还不错
就是比较小
两大一小出行
房间里有一点挤
水只有入住第一天给
胶囊咖啡每天都会给新的
牙刷拖鞋这些单独要都给
前台可以免费寄存行李;前台很热情专业,英语沟通无障碍;还免费升级了房间,离阿托查火车站和景点都比较近,周有很多餐厅,而且感觉非常安全。
酒店就在atocha大道上,离火车站步行距离。出行便利,全程在马德里就没有搭乘公共交通,步行到皇宫半小时。
附近有家欧尚旗下的超市,两层,路口有24小时营业的麦当劳。
酒店设施新,厕所面积很大,双床的床不大,好在不是紧紧拼一起的。
洗漱用品味道非常香
茶包丰富,除了茶,还有可可粉,咖啡是胶囊配奶球,住了三晚,没有补充过。
房间的玻璃瓶可以去走廊尽头的机器灌水,有冰水,冷水或气泡水,自选,环保也方便。
前台旁边有柠檬水罐子🫙,每天罐一桶出门,毕竟买水1-2欧还是挺贵的。
交通便利 去市中心景点方便 装修偏现代风格
酒店位置很好,就在阿托查附近,出行可以坐001等线路,逛丽池公园等也很方便。酒店前台服务态度很好
因为地理位置优越所以选择这家酒店但入住几天觉得不太舒服,卫生状况有待改善,广告中有酒店停车场但只是公共服务且收费较高。值得表扬的是停车场里的收费员很厉害很耐心为你泊车(因为停车地方实在是太小了)
酒店位置好,atocha车站、普拉多博物馆和丽池公园都在走路10分钟以内,索菲亚王后艺术馆就在马路对面进去左手。房间卫生可以,没有放拖鞋,打电话要了,送过来是夹趾头的拖鞋,穿不惯的建议自备。装修风格不是我喜欢的,比较昏暗。早餐25欧,东西一般。附近有家武功牛拉面很不错。