About 4 weeks ago we stayed at the Golden Crown Hotel in Nazareth. It was a family vacation with our children and grandchildren - 3 rooms. The rooms are reasonable, the breakfast is good, but... We had a serious problem with the bathroom. It seems that the shower has been renovated at some point and the flooring inside the shower is rough anti-slip tiles. The bathroom tiles are completely smooth. When you shower, water from the shower goes into the bathroom and wets the floor, which becomes even slippery. Because of this problem, on Friday night when I got out of the shower and even though I spread the foot towel on the floor, I slipped on the towel which was also already wet. I flew with all my body weight with a huge thud onto the floor and then under the sink. Needless to say, from that moment we could no longer enjoy the vacation and what we had planned to do. The pains were strong and the suffering great. Worse than that, the hotel and the management of the hotel-chain didn't really care about the situation. We were promised that they would come back to us from the hotel to check what was going on with us, and that didn't happen. We contacted the CEO of the hotel-chain, who after two weeks got back to us with a promise that the matter would be taken care of and "we will have a positive experience". And since then, despite repeated appeals to him (by phone and email), there has been no response. As if they don’t care at all about us, their customers nor the situation. With such attitude, we will not return to this hotel and do not recommend it!!! The hotel and the management failed in a big way – having such a problem in the bathroom and in their attitude towards us, their customers.
酒店的新年装饰非常漂亮。他们准备得很充分。早餐很棒。服务也很好。我向所有前往拿撒勒的旅客推荐这家酒店。
我的第一次金皇冠酒店体验
它位于高山上,所以风景很好。地形开阔...
有游泳池,但是没开放所以没能用。
早餐为套餐而非自助餐。面包的种类很多,尤其可以体验各种奶酪......
停车场很宽敞真是太好了。
一家很棒的酒店;餐厅层高很高,所以不太吵闹;休息室很漂亮;自助餐很棒;泳池边没有嘈杂的音乐;员工服务周到;房间干净,配有浴缸;一次非常好的体验。
不错的酒店,设施很好,食物种类丰富,房间舒适,清洁度也不错,与城市缺乏清洁度无关。宽敞的公共区域。位置不是最好的。
大型现代酒店,标准非常高,优雅而宽敞,可欣赏城市美景。还有一个小型SPA。房间很大。自助餐很棒,有传统菜肴和国际美食。唯一的缺陷可能是距市中心的距离。
对游客非常关注,舒适的房间,优质健康且多样化的食物......美丽的山谷景色......这是一次美妙的旅行............
一流的酒店,提供所有服务,包括小型 SPA。它分布在 8 层,因为它位于山坡上。优质且种类繁多的食物,包括国际和当地美食。唯一的缺点是位置:远离市中心。建议!
去房间办理入住手续非常复杂,他们不欢迎你,你必须寻找接待处,不是很国际化的食物,又脏又破。
房间非常好,宽敞,提供所有服务。提供种类繁多的自助式餐点。可能是人太多,排长队。友好的工作人员干,遵守但不是很和蔼可亲。清洁很好。
About 4 weeks ago we stayed at the Golden Crown Hotel in Nazareth. It was a family vacation with our children and grandchildren - 3 rooms. The rooms are reasonable, the breakfast is good, but... We had a serious problem with the bathroom. It seems that the shower has been renovated at some point and the flooring inside the shower is rough anti-slip tiles. The bathroom tiles are completely smooth. When you shower, water from the shower goes into the bathroom and wets the floor, which becomes even slippery. Because of this problem, on Friday night when I got out of the shower and even though I spread the foot towel on the floor, I slipped on the towel which was also already wet. I flew with all my body weight with a huge thud onto the floor and then under the sink. Needless to say, from that moment we could no longer enjoy the vacation and what we had planned to do. The pains were strong and the suffering great. Worse than that, the hotel and the management of the hotel-chain didn't really care about the situation. We were promised that they would come back to us from the hotel to check what was going on with us, and that didn't happen. We contacted the CEO of the hotel-chain, who after two weeks got back to us with a promise that the matter would be taken care of and "we will have a positive experience". And since then, despite repeated appeals to him (by phone and email), there has been no response. As if they don’t care at all about us, their customers nor the situation. With such attitude, we will not return to this hotel and do not recommend it!!! The hotel and the management failed in a big way – having such a problem in the bathroom and in their attitude towards us, their customers.