酒店回复: Dear Michael MK,Thank you very much for taking the time to share your thoughts about your stay at Room Mate Mario. We are delighted to hear your kind comments about our quiet and excellent location, as well as our delicious breakfast buffet. Above all, we truly appreciate your mention of our team, as we all work hard every day to provide our guests with the best possible care and service.It will be a real pleasure for us to host you in our hotel again. Kind regards,Silvia Herranz FOM
酒店回复: Dear Guxiaoyong,Thank you for taking the time to write your thoughts about your stay at Room Mate Mario. We are very glad to hear that you enjoyed our location. We are very sorry to read about your incident with the taxi driver and the inconvenience caused by the steep streets in the center of Madrid. We really hope to have the chance to welcoming you back in the near future,Best wishes,Silvia Herranz FOM
酒店回复: Dear guest,Thank you for taking the time to write your thoughts about your stay at Room Mate Mario. We are very glad to hear your compliments regarding our location and our delicious full breakfast.We are really sorry that you couldn't fully enjoy your stay because of the noise you could hear from your room. We really hope to have the chance to welcoming you back in the near future,Best Wishes,Silvia Herranz FOM
酒店回复: Dear _WeChat292243****,Thank you for taking the time to write your thoughts about your stay at Room Mate Mario. We are very glad to hear your compliments regarding our location and our clean and tidy rooms. Thank you also for mention the staff, we all are working hard to provide the best possible attention and service to our Guests. It will be a real pleasure for us to host you in our hotel again. Kind regards,Silvia Herranz FOM
酒店回复: Dear Claire,Thank you for leaving your review about Room Mate Mario. We are happy to know that you liked the centric location and our friendly team. However, we are truly sorry to read about the issues you experienced during your stay. We have never had any previous situation like the one you describe regarding the towels. As we take this type of comment very seriously, we thoroughly inspected your room and didn´t find any issues. However, a full disinfection was carried out immediately as a precaution, and no guests staying in the room after your visit have reported any problems. We sincerely hope that you recovered quickly and felt better soon.We really hope to have the chance to welcoming you back in the near future,Best wishes,Silvia Herranz FOM
1人觉得有用
4.2分
标准双人房
独自旅行
设施较新 房间空气清新 有饮用水
卫生条件好 卫生间很干净
环境优美 可惜装修风格不太喜欢
地理位置交通方便
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酒店回复: Dear M451310****Thank you for taking the time to share your experience! We're glad to know you appreciated the cleanliness, atmosphere, facilities, and our location. We're sorry you didn't like the design of the room. Let me inform you that all the rooms in Mario have different style, so we’d be happy to show you another one next time you visit.We really hope to have the chance to welcoming you back in the near future,Kind regards,Silvia Herranz FOM
酒店回复: Dear Liuxzh,Thank you so much for taking the time to share your experience with us. At Room Mate Mario, our guests’ satisfaction is always our main priority, so we’re really happy to hear that you enjoyed your stay. We truly appreciate your kind words about our charming hotel, our friendly and helpful team, and our great location.We look forward to welcoming you back very soon. Kind regards,Silvia Herranz FOM
位置静中带旺，距周边景点大阳门广场、圣米格尔市场，马德里皇宫、主广场都是步行十多分钟就到，非常方便。早餐丰富，服务态度很好，前台热情。每间房都有小阳台，住了三晚👍非常满意。
位置是非常中心，距马德里皇宫很近。由于在市中心，地形复杂，打车，送酒店的司机就在附近绕了3圈才找到。Uber车接，在路口还不知道进巷子里来，自己在外面绕还收等待费7欧。我们出去吃饭也不是很方便还要爬坡。酒店在高高低低的坡路里。早餐一般。
整体感觉不错！位置优越，马德里王宫走过去5分钟左右，到主广场也就10分钟，门口就是地铁站，闹中取静，早餐丰富，唯一卫生间会有冲水声。还是可以理解
房间干净整洁，而且没有异味，服务很好，虽然配色有点奇怪hhh，距离马德里所有景点都很近，距离马德里皇宫，皇家收藏展览馆，圣盖米尔市场，太阳门广场等都是步行10分钟左右，酒店楼下就有地铁，方便出行，看起来至少是3星以上的酒店
我经常出差，住过世界各地的酒店，但从来没有遇到过像在房间里发现蟑螂这样令人不快的经历。更糟糕的是，酒店员工对这个问题的处理方式也不妥当。非常令人失望。
And the room and the hotel in general doesn’t feel so clean, it’s disappointing as it’s a well known chain in Spain
设施：总体可以，水很热
卫生：表面看起来干净，但是毛巾没有很好消毒，用了后感染了红色疹子很痒，到现在还在用药治疗，床上发现虱子。我的长发回家后十天还觉得头皮痒，脱屑。
环境：交通很方便，在市中心，所有景点都可以走路到达。
服务：服务态度很友好。
设施较新 房间空气清新 有饮用水
卫生条件好 卫生间很干净
环境优美 可惜装修风格不太喜欢
地理位置交通方便
很不错的酒店，就在市中心，交通很方便，而且隔壁就有个小超市。前台服务小姐也非常友善，当我缺失一份文件需要打印时，她们即时帮我处理了。
我已经不是第一次住这家酒店了。十年前，这家酒店的设计和客房绝对是超酷又独特的。
它的地理位置是最好的之一，旁边就是地铁站，很多地方都可以步行到达：皇宫、圣米格尔市场、马约尔广场、太阳门广场、格兰大道。旁边还有很多酒吧和餐馆。
房间简洁、舒适、干净，窗外能看到美丽的街景和旁边的建筑，但因此也比较吵。
早餐很美味，供应时间从早上7点到中午12点。
这是一家很棒的酒店，这是我住过的第二种房型了。虽然是最小的房间，但依然很棒，住着既温馨又舒适。