酒店回复: Thank you so much for your beautiful review! We're thrilled to hear that your stay at The Sands @ St Francis was such a memorable and relaxing experience. It's wonderful that you enjoyed the peaceful ocean views, luxurious amenities, and those special touches from our team—your kind words mean the world to us. We’re especially glad you felt so well cared for and that the natural beauty of St Francis Bay added to the charm of your visit. We truly look forward to welcoming you back for another unforgettable stay in our little slice of paradise!
酒店回复: Thank you for your positive comments. We are so glad to hear that you enjoyed your stay with us! We hope your next stay is just around the corner. Warm Regards, The Sand Team
酒店回复: Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience. Thank you for your kind words and we look forward to seeing you again!
5.0分
情侣出游
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We stayed overnight on June 2025, and oh boy — we felt so spoilt from the moment we arrived! The thoughtful touches made all the difference: a warm welcome card in our room, cozy tuckdown service, gowns and slippers laid out on the bed with a “sleep tight” card, and even farewell cookies for our trip home. The bed was very comfortable, and breakfast was served in a stunning glass-walled restaurant with panoramic views of the beach and sea. The setting was peaceful, and the food was delicious. It’s also just a short drive to several popular restaurants. We highly recommend this lodge to anyone looking for a relaxing and pampered stay.
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酒店回复: Thank you so much for your wonderful review! We're delighted to hear you felt truly spoilt during your stay and enjoyed the special touches, comfortable bed, and beautiful breakfast setting. It means a lot to us that you'd recommend the lodge, and we hope to welcome you back for another relaxing and pampered experience soon!
3.0分
情侣出游
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Given that this was an expensive hotel it lets itself down in some key areas and the management needs to take action. The biggest disappointment was the breakfast as the quality of the buffet was lacking eg the fruit salad and bread are unappetising and it did not compare at all favourably to other hotels. Service was very friendly but painfully slow with coffee taking up to 20 minutes to arrive and people leaving after 50 minutes still waiting for their cooked breakfast. The place feels unmanaged. In the room the mini bar door was off its hinge and the fridge was not working on arrival. Coffees and teas taken were not replenished. Generally the room was lovely but for this price it needs to be spot on. recommend the Nevermind Restaurant for lunch and don’t miss the Greek Taverna by the canals for the ambience.
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酒店回复: Thank you for sharing your detailed feedback. We’re glad you enjoyed the room and local dining recommendations. We appreciate your comments regarding breakfast, service and room amenities and we will pass on the feedback as this is not the standard we strive for.
3.0分
情侣出游
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The view from the hotel is spectacular! Room clean and well appointed. Staff definitely are not supervised or trained ! The breakfast was acceptable but sadly the evening meal was poor bordering on inedible !
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酒店回复: Thank you for your feedback. We’re glad you enjoyed the view and your room. We appreciate your comments regarding the meals and service. Please feel free to email me at online@pehotels.co.za as to why the meals were not up to standard. Your feedback is important to us.
5.0分
其他
Very effective and friendly staff, great location,amazing view,very comfortable room and service. Delicious restaurant! Thank you very much !
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酒店回复: Thank you so much for your wonderful feedback! We're delighted to hear you enjoyed our friendly staff, great location, stunning views, and comfortable rooms. It’s fantastic that you loved the restaurant too. We truly appreciate your kind words and hope to welcome you back soon!
5.0分
其他
A lovely get away it was. Friendly stuff, great location. Excellent rooms. The little good night notes were special as well.
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酒店回复: Thank you for your kind words! We’re delighted you enjoyed your getaway, our friendly staff, and the rooms. We’re glad the good night notes added a special touch. We look forward to welcoming you back soon!
4.0分
情侣出游
Great location for us - visiting family close by. Close to sea and great spot to watch sunsets. Did not get to eat is restaurant but looked good.
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酒店回复: Thank you for your feedback! We’re glad our location was convenient for your visit and that you enjoyed the sunsets. We hope you’ll have the chance to try our restaurant on your next stay—we’d love to welcome you back!
我们在圣弗朗西斯金沙酒店的住宿体验简直太棒了。酒店地理位置得天独厚——就在圣弗朗西斯湾的沙滩上，坐拥印度洋的壮丽景色。我们醒来时听到舒缓的海浪声，还能在私人阳台上观赏海豚。房间宽敞明亮，装修时尚，并提供按摩浴缸、地暖和私人露台等豪华设施。酒店服务也非常出色——工作人员总是热情友好、细心周到、乐于助人。房间里的手写卡片和小礼物等贴心细节尤其令人难忘。早餐美味可口，包括自制烘焙食品和新鲜食材。周边环境非常适合海滩漫步和自然探索。我们强烈推荐圣弗朗西斯金沙酒店，并且已经迫不及待地想再次造访这个小天堂了。
梦幻般的迷人小酒店（5 间客房），以海洋为主题，一切细节都精雕细琢：手写的欢迎词、浴缸旁的蜡烛和打火机、晚上为您准备的床铺、睡袍、拖鞋和牛轧糖... 退房时，每个房间都会收到 2 块饼干和一张“安全旅行”卡。 房间非常干净，每天更新两次（毛巾、床铺）、高品质的淋浴产品、非常好的 Lavazza 咖啡机。 早餐很丰富，可以点各种热菜（煎蛋、班尼迪克蛋、2种粥……），咖啡也不错。 还提供晚餐（选择菜单）。 不幸的是，WiFi 很差，经常掉线，否则我会很乐意给 5* ☺️
就在海边。
这些房间已经不再完全是现代化的了。地理位置优越。
房间布置精美，工作人员友好且乐于助人。餐厅在互联网上可以看到美妙的景色，看起来你可以直接进入一个长长的海滩，当我们在那里时，只有有限的通道进入一个迷你海滩。
We stayed overnight on June 2025, and oh boy — we felt so spoilt from the moment we arrived! The thoughtful touches made all the difference: a warm welcome card in our room, cozy tuckdown service, gowns and slippers laid out on the bed with a “sleep tight” card, and even farewell cookies for our trip home. The bed was very comfortable, and breakfast was served in a stunning glass-walled restaurant with panoramic views of the beach and sea. The setting was peaceful, and the food was delicious. It’s also just a short drive to several popular restaurants. We highly recommend this lodge to anyone looking for a relaxing and pampered stay.
Given that this was an expensive hotel it lets itself down in some key areas and the management needs to take action. The biggest disappointment was the breakfast as the quality of the buffet was lacking eg the fruit salad and bread are unappetising and it did not compare at all favourably to other hotels. Service was very friendly but painfully slow with coffee taking up to 20 minutes to arrive and people leaving after 50 minutes still waiting for their cooked breakfast. The place feels unmanaged. In the room the mini bar door was off its hinge and the fridge was not working on arrival. Coffees and teas taken were not replenished. Generally the room was lovely but for this price it needs to be spot on. recommend the Nevermind Restaurant for lunch and don’t miss the Greek Taverna by the canals for the ambience.
The view from the hotel is spectacular! Room clean and well appointed. Staff definitely are not supervised or trained ! The breakfast was acceptable but sadly the evening meal was poor bordering on inedible !
Very effective and friendly staff, great location,amazing view,very comfortable room and service. Delicious restaurant! Thank you very much !
A lovely get away it was. Friendly stuff, great location. Excellent rooms. The little good night notes were special as well.
Great location for us - visiting family close by. Close to sea and great spot to watch sunsets. Did not get to eat is restaurant but looked good.