酒店回复: Dear Guest,Thank you so much for sharing your feedback! We’re glad to know that you enjoyed our location, spacious rooms, lake view, and our service. We’re especially happy that you appreciated our tap water, as it’s one of the special benefits of Switzerland.We also appreciate your note about the pillows. Your comfort is important to us, and we’ll look into options to improve this for our future guests.We hope to welcome you back soon for another wonderful stay!Warm regards,Boutique Hotel Bellevue

酒店回复: Dear GuestThank you for sharing your feedback. We’re glad you appreciated our convenient location near the train station and hope that you have enjoyed the beautiful setting by the river, which many of our guests consider one of our main attractions.We understand your comments regarding the view of the Jungfraujoch. As not every hotel in Interlaken can offer a close-up view, the distant perspective is what our location provides. For a closer experience of the Jungfrau, we recommend taking the train up to the summit, which offers truly spectacular views.We appreciate your insights and hope to have the opportunity to welcome you back for another stay.Warm regards,Boutique Hotel Bellevue

酒店回复: Dear GuestThank you for sharing your feedback. We are very concerned about your comments regarding a broken bed and bedding quality. However, we do not recall any previous guest reporting such an issue, and no subsequent guests have had similar complaints. It is possible there may be some confusion regarding the hotel.We always aim to resolve any concerns during a guest’s stay, and we would greatly appreciate it if future feedback could be more personal or shared with our team on-site, so we can address any issues immediately and ensure a comfortable experience.We hope to have the opportunity to welcome you back and provide a stay that meets your expectations.Best regards,Boutique Hotel Bellevue

酒店回复: Dear GuestThank you for sharing your feedback! We’re glad you enjoyed the unique perks of our location, like capturing photos of the trains and going for a morning run.We also appreciate your note about the noise from the train tracks. Our newest rooms have been designed to minimize train noise, while some older rooms may not be fully soundproofed, but fortunately, this is not a common issue.We hope to welcome you back soon for another enjoyable visit!Warm regards,Boutique Hotel Bellevue

酒店回复: Dear Guest,Thank you for taking the time to share your feedback. We appreciate your honest comments and are sorry that certain aspects of your stay did not fully meet your expectations.We understand that the proximity to the railway may not suit everyone, and we also take note of your comments regarding our breakfast selection. Your feedback helps us identify areas for improvement.We hope that despite these points, you were able to enjoy parts of your stay, and we wish you safe and pleasant travels in the future.Warm regards,Boutique Hotel Bellevue

酒店回复: Dear GuestThank you for sharing your feedback. We’re glad to hear that you enjoyed the spaciousness of your room. We also appreciate your note regarding the bed size and will take it into consideration.Regarding the hotel layout, as you mentioned, our property is connected to another nearby hotel, which can sometimes be part of the walking route. We value all our guests from around the world and appreciate the diversity that makes our hotel lively and welcoming.We hope to have the opportunity to welcome you back for another stay in the future.Warm regards,Boutique Hotel Bellevue

酒店回复: Dear GuestThank you so much for your wonderful review! We’re glad that you enjoyed our convenient location, the view of Jungfrau, and our breakfast selection. It’s great to hear that you found your room comfortable and the hotel clean.We truly appreciate your recommendation and look forward to welcoming you back on your next visit!Warm regards,Boutique Hotel Bellevue