酒店回复: Dear,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Palazzo Donizetti Hotel. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best Regards.Reservation department Begum CAN
1人觉得有用
4.2分
经济房
情侣出游
设施:很欧式的风格,不过灯光有点暗,隔音不是很好
卫生:一般的卫生条件,不好也不坏
环境:交通方便,离地铁站比较近,走的方便
服务:很好的服务,拿行李介绍房间的情况,很好
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酒店回复: Dear Joven,We’re sorry to hear of your less than amazing experience.We are committed to providing great guest services. In this direction, your feedback will guide us and guide our areas that need to be improved. We value our guest's opinions and would like to thank you for sharing your review.Best Regards.Reservation department Begum CAN
5.0分
豪华房
情侣出游
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在伊斯坦布尔住了三家,最喜欢这家酒店,我们十一点多就到了,本来担心要到下午两点才可以check in 前台小哥哥特别特别好十一点多就让我们入住了,十一个小时飞行,风尘仆仆,可以提前入住,觉得很温馨。也有小哥哥帮忙拿行李,可惜那天我们刚到,没有合适的钱给他小费。本来想后面两天也住这里,无奈没有房间了。酒店和房间都很美,欧式风格,房间也很宽敞。一楼餐厅有个很可爱很漂亮的小姐姐,她还给我比心,我走的时候,我俩还紧紧拥抱了一下,总之,这家酒店无论环境还是服务都非常好,如果再去伊斯坦布尔,我一定会再次入住这家。超级满意❤️💗♥️
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酒店回复: Dear Tianla,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Palazzo Donizetti Hotel. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best Regards.Reservation department Begum CAN
4.0分
豪华房
独自旅行
环境:离塔克西姆广场和独立大街很近
卫生:卫生还可以
设施:酒店有些年头,但是整体维护还不错
服务:前台还不错,都能帮忙处理一些事情
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酒店回复: Dear,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Palazzo Donizetti Hotel. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best Regards.Reservation department Begum CAN
酒店回复: Dear,On behalf of the entire hotel team, we want to thank you for sharing your most memorable experiences with us during your recent stay at the Palazzo Donizetti Hotel. Your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. Once again, we appreciate you taking the time to share your feedback and staying with us.Best Regards.Reservation department Begum CAN
酒店回复: DearThank you for being our guest and sharing your stay with others. First and foremost, please accept our sincere apologies because our service did not meet your expectations. We strive to provide outstanding service and we regret that we fell short during your visit. I would like to consider your feedback carefully and state that we will determine the areas to be improved and carry it to the level of your expectation. We hope you will consider staying with us again so we can provide you an amazing experience. Best Regards.Reservation department Begum CAN
非常好的一个酒店。酒店位置好,就在独立大街边上,离地铁站Şişhane非常近,自机场坐M11再换M2就能到。酒店本身已有一百多年,还保留了欧洲古典建筑风格,非常漂亮。早餐是在顶楼的餐厅吃,在餐厅看出去的view 非常非常美。工作人员的服务态度也很好,我们到的比较早,前台工作人员在有空房的情况下,给我们办了提前入住,非常感谢。下次去伊斯坦布尔,我还会选择入住此家酒店,也会向朋友推荐。
设施:很欧式的风格,不过灯光有点暗,隔音不是很好
卫生:一般的卫生条件,不好也不坏
环境:交通方便,离地铁站比较近,走的方便
服务:很好的服务,拿行李介绍房间的情况,很好
在伊斯坦布尔住了三家,最喜欢这家酒店,我们十一点多就到了,本来担心要到下午两点才可以check in 前台小哥哥特别特别好十一点多就让我们入住了,十一个小时飞行,风尘仆仆,可以提前入住,觉得很温馨。也有小哥哥帮忙拿行李,可惜那天我们刚到,没有合适的钱给他小费。本来想后面两天也住这里,无奈没有房间了。酒店和房间都很美,欧式风格,房间也很宽敞。一楼餐厅有个很可爱很漂亮的小姐姐,她还给我比心,我走的时候,我俩还紧紧拥抱了一下,总之,这家酒店无论环境还是服务都非常好,如果再去伊斯坦布尔,我一定会再次入住这家。超级满意❤️💗♥️
环境:离塔克西姆广场和独立大街很近
卫生:卫生还可以
设施:酒店有些年头,但是整体维护还不错
服务:前台还不错,都能帮忙处理一些事情
我最近入住了伊斯坦布尔的Palazzo Donizzeti酒店,整体体验非常棒。酒店地理位置绝佳,方便我探索这座城市。工作人员都非常友善和乐于助人,随时准备解答我的问题或满足我的需求。
房间很舒适,不过我们第一晚遇到了空调问题。工作人员尝试维修,但未能成功,于是第二天就给我们换了一间新房间,新房间好多了。
早餐非常棒,种类丰富,能让人开启美好的一天。尽管空调最初出了点小插曲,但我仍然强烈推荐这家酒店给所有想在伊斯坦布尔寻找一个舒适且地理位置优越住宿的人。
酒店位置没得说,步行10分钟可以到独立大街,地铁站也很近,周边餐饮购物也很方便。酒店房间略微有些显老,但是风格独特,楼梯,家具,大堂都别具一格,经常有人来拍写真照片。屋顶吃早餐的地方,风景宜人,可以眺望伊斯坦布尔城区,服务也是周到热情。
从我们踏入酒店的那一刻起,我们就知道自己做了一个非常棒的选择。酒店宏伟壮观,房间也很大。地理位置优越,还有一个漂亮的屋顶酒吧。强烈推荐!
酒店非常干净!离加拉塔很近,走路就能到。前台工作人员非常友善,帮我们搬行李,还很耐心地为我们讲解。他们还帮我们叫了出租车,从酒店叫车会比较便宜哦!
千万千万千万不要定这个酒店!!!提前3个月预订,到达之后告诉我们无法入住,骗我们去了一个5公里以外的酒店!!他说很近,结果超级远!耽误了非常多我们后面的行程安排!!!!!千万不要定!!!!
这个酒店本身也在一个小巷子里,堵车很严重,我们从机场堵车2个小时到了这个酒店,它又给我们送到了市区反方向30分钟的酒店!!!话术就是,另一家酒店也是我们家的!简直是诈骗!!!!!
酒店总体来说令人满意。我们入住的是213号房,窗户朝向安静的街道,旁边工地也没工人施工,所以很安静。房间里设施齐全,但也有一些小问题:光线太暗(照明非常少),淋浴间的瓷砖缝隙有霉斑,热水也只是温温的。早餐是伊斯坦布尔酒店的典型风格,有足够的水果、糕点、奶酪和蔬菜。早餐的露台非常漂亮。酒店员工都很乐于助人,也很友善。