The rooms and hotel is very clean. The personal was very polite and they are speaking also Romanian language. The hotel is close to Gyula Strand. (2 min walking). The food (all 3 daily meals) was very delicious and varied. They have inside the hotel a very nice and big Playroom for children.
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酒店回复: Our Dear Guest! Thank you for your feedback. We are pleased to see that you have been satisfied with our hotel services. We are waiting for you next time!
5.0分
家庭亲子
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We have been here for a couple of days. A stunning hotel with amazing services, lovely staff and a great F&B experience. The location was perfect, a solid 5 minutes walk to the downtown and next to the Várfürdő. The housekeeping staff was always smiling and being extra nice, Orsi and Sziszi at the reception, Ákos and Laura at the restaurant was outstanding. We enjoyed every minute. Highly recommended!
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酒店回复: Our Dear Guest! Thank you for your feedback. We are pleased to see that you have been satisfied with our hotel services. We are waiting for you next time!
5.0分
家庭亲子
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It is a very very family and child friendly hotel. With small children it is a perfect stay. It has a great playhouse for the kids with animators. The hotel provides bath robe for the kids as well. Has child menu for all breakfast-lunch-dinner. Everyone is super nice and helpful. The location is number one. If you stay in Gyula with kids, chose this hotel.
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酒店回复: Our Dear Guest! Thank you for your feedback. We are pleased to see that you have been satisfied with our hotel services. We are waiting for you next time!
5.0分
其他
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This is the third time I've been there. I like the great kitchen and the comfortable room. The greatest of all is the location on the bank of the Élő csatorna, a small channel across the town. The staff is friendly and helpful, meals are very good.
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酒店回复: Our Dear Guest! Thank you for your feedback. We are pleased to see that you have been satisfied with our hotel services. We are waiting for you next time!
5.0分
其他
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Lovely hotel, quality services ⛱️🌞🕶️☀️😎🏰 We spent a week in the hotel with my wife and our 5.5-year-old son, who is always on the move, and we had a great time. We were given a comfortably furnished room on the first floor, both the room and the common areas were very clean during all eight days. The staff were without exception very helpful, friendly and hospitable, and our requests were met immediately. The restaurant service was perfect👏, we were very satisfied with both the quality and the selection. Thanks to the restaurant's employees and special thanks to the restaurant's director, "Bácsi Géza Farkas", who heaped attention on our son Vencel. (Black cookies and other little things😋) Special mention and thanks must be given to the teachers and child supervisors working at the Csigakert Playhouse ❤️ (Aunt Ildikó, Aunt Adri, Aunt Zsófi, Aunt Hajni and Momo :). Great, meaningful crafts and children's programs were organized. My son spent every afternoon in the Playhouse, he couldn't miss an afternoon. 😀 The wellness department is also very pleasant and spotlessly clean. We will come back here!
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酒店回复: Our Dear Guest! Thank you for your feedback. We are pleased to see that you have been satisfied with our hotel services. We are waiting for you next time!
3.0分
家庭亲子
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Where do I start. Not a 4 star hotel. Lucky to be 3 stars. Hotel nice and clean reception was friendly and informative. Hotel room was clean but was very cold . Bathroom was the warmest room has we put radiator on full blast . Shower are was big a area . But shower itself was useless no power at all . Should be at least a power shower. Spa area was ok . Pool water was a bit cold for me has you could not swim in it. Suna was fantastic. Steam room was rubbish not much steam and was cold in there . Now to the restaurant and food . On entrance to restaurant no good morning or afternoon just room number. Think the restaurant manager was not very good. Never spoke to anyone. If you order a drink would order a double round has they charged 15 percent service charge. Guess that’s why waiting staff did really speak has they don’t need to work for a tip . Food itself was shocking worse food I have seen. My mother in law food his a lot better standard. Even my Hungarian family said food was very basic . If I stay there again would be on bed and breakfast only . Has location his very good. Sorry but they need to address the problem with the restaurant manager and so called chefs
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酒店回复: Our Dear Guest! Thank you for your feedback. We are sorry about hearing your negative experience. Thanks for the kind weather, we no longer use heating in the rooms. Our pool's tempreture is 33-34 degrees Celsius. According to your feedback about the food, we will consult with the F&B Manager. We will take every effort to provide you with a pleasant holiday next time you visit our hotel!
4.0分
家庭亲子
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We book an apartment since we travel as family of 4. The rooms and bathroom were big, clean, even the kids received bathrobes, enough towels. The spa center is ok for the purpose however a bit small. The food was not that various but freshly cooked and tasty. The whole personel was very kind and happy to help. Great idea and Congrats to the management for it - they allowed us to use the robes and towels in the public bath which is just across the street from the hotel. The only minus thing for us was the sofa bed- very uncomfortable.
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酒店回复: Our Dear Guest! Thank you for your feedback. We are pleased to see that you have been satisfied with our hotel services. We are waiting for you next time!
The rooms and hotel is very clean. The personal was very polite and they are speaking also Romanian language. The hotel is close to Gyula Strand. (2 min walking). The food (all 3 daily meals) was very delicious and varied. They have inside the hotel a very nice and big Playroom for children.
We have been here for a couple of days. A stunning hotel with amazing services, lovely staff and a great F&B experience. The location was perfect, a solid 5 minutes walk to the downtown and next to the Várfürdő. The housekeeping staff was always smiling and being extra nice, Orsi and Sziszi at the reception, Ákos and Laura at the restaurant was outstanding. We enjoyed every minute. Highly recommended!
It is a very very family and child friendly hotel. With small children it is a perfect stay. It has a great playhouse for the kids with animators. The hotel provides bath robe for the kids as well. Has child menu for all breakfast-lunch-dinner. Everyone is super nice and helpful. The location is number one. If you stay in Gyula with kids, chose this hotel.
This is the third time I've been there. I like the great kitchen and the comfortable room. The greatest of all is the location on the bank of the Élő csatorna, a small channel across the town. The staff is friendly and helpful, meals are very good.
Lovely hotel, quality services ⛱️🌞🕶️☀️😎🏰 We spent a week in the hotel with my wife and our 5.5-year-old son, who is always on the move, and we had a great time. We were given a comfortably furnished room on the first floor, both the room and the common areas were very clean during all eight days. The staff were without exception very helpful, friendly and hospitable, and our requests were met immediately. The restaurant service was perfect👏, we were very satisfied with both the quality and the selection. Thanks to the restaurant's employees and special thanks to the restaurant's director, "Bácsi Géza Farkas", who heaped attention on our son Vencel. (Black cookies and other little things😋) Special mention and thanks must be given to the teachers and child supervisors working at the Csigakert Playhouse ❤️ (Aunt Ildikó, Aunt Adri, Aunt Zsófi, Aunt Hajni and Momo :). Great, meaningful crafts and children's programs were organized. My son spent every afternoon in the Playhouse, he couldn't miss an afternoon. 😀 The wellness department is also very pleasant and spotlessly clean. We will come back here!
Where do I start. Not a 4 star hotel. Lucky to be 3 stars. Hotel nice and clean reception was friendly and informative. Hotel room was clean but was very cold . Bathroom was the warmest room has we put radiator on full blast . Shower are was big a area . But shower itself was useless no power at all . Should be at least a power shower. Spa area was ok . Pool water was a bit cold for me has you could not swim in it. Suna was fantastic. Steam room was rubbish not much steam and was cold in there . Now to the restaurant and food . On entrance to restaurant no good morning or afternoon just room number. Think the restaurant manager was not very good. Never spoke to anyone. If you order a drink would order a double round has they charged 15 percent service charge. Guess that’s why waiting staff did really speak has they don’t need to work for a tip . Food itself was shocking worse food I have seen. My mother in law food his a lot better standard. Even my Hungarian family said food was very basic . If I stay there again would be on bed and breakfast only . Has location his very good. Sorry but they need to address the problem with the restaurant manager and so called chefs
We book an apartment since we travel as family of 4. The rooms and bathroom were big, clean, even the kids received bathrobes, enough towels. The spa center is ok for the purpose however a bit small. The food was not that various but freshly cooked and tasty. The whole personel was very kind and happy to help. Great idea and Congrats to the management for it - they allowed us to use the robes and towels in the public bath which is just across the street from the hotel. The only minus thing for us was the sofa bed- very uncomfortable.