酒店回复: Hello Carole,Nous sommes ravis que vous ayez trouvé notre hôtel pratique pour votre voyage. Étant à proximité de l'autoroute, nous visons à offrir un endroit confortable pour les voyageurs en transit. Merci d'avoir partagé votre expérience, et nous espérons que votre prochaine escale sera tout aussi agréable.
4.0分
情侣出游
原文
翻译提供方:Google
清洁度还有一些不足之处。 除此之外,靠近高速公路,午餐很好,靠近餐馆和加油站。
展开
酒店回复: Thank you for taking the time to let us know how we are doing. We value your review and use feedback like yours to coach our team so we can provide the best stay possible for all of our guests. We hope to see you again if your travels bring you back to the area.
3.0分
其他
原文
翻译提供方:Google
很适合在路上停下来
午餐很好,有很多选择。现代酒店。
清洁度一般
展开
酒店回复: Thank you for taking the time to let us know how we are doing. We value your review and use this information to make sure that we are providing the best stay possible for all our guests. We will coach the housekeeping team so that the issue is corrected. We hope to see you again if your travels bring you back to the area.
3.0分
其他
展开
Staff was nice - booked a studio room of the family because it was bigger in size but it was empty - No couch, no tables, Small desk, WIDE open space in room - not comfortable for a family.
展开
酒店回复: Hello Cynthia,Thank you for sharing your experience with us. We're glad to hear that you found our staff to be nice. We understand that room layout can greatly impact comfort, especially for families. Your feedback about the studio room’s amenities is valuable and will be shared with our management team to consider for future improvements, ensuring that our accommodations meet the diverse needs of our guests. We hope you had a pleasant overall stay with us.
3.0分
其他
Hotel has typically been great. This stay there was no hot water on the morning of checkout.
展开
酒店回复: Hello Bradley,Thank you for sharing your feedback regarding your recent stay. We appreciate hearing from our guests, and it's great to know that you have enjoyed your previous visits. The lack of hot water during your checkout morning is noted, and your experience will be shared with management for future improvement. We hope to welcome you back for a more seamless stay next time.
5.0分
其他
展开
Great property with very clean rooms—definitely 5 stars. Overall, the place is very nice and offers plenty of parking. However, I did have one uncomfortable experience when I found a housekeeper’s cell phone and charger left in my room. I hope the hotel will work with staff to ensure they have designated spaces to charge their phones, rather than using guest rooms.
I value my safety, and finding someone else’s phone in my room made me feel uneasy. I would also prefer if staff members were asked to cover their tattoos. Seeing visible tattoos makes me associate them with danger, as in my opinion, many people with criminal backgrounds have tattoos. This is, of course, just my personal opinion.
展开
酒店回复: Hello ekatherina,Thank you for sharing your detailed feedback regarding your recent stay. We're pleased to hear you enjoyed the cleanliness of our rooms and the ample parking available. Your thoughts on housekeeping practices and staff appearances are appreciated, and we value your perspective on creating a comfortable environment for all guests. We will certainly take your comments into consideration as we continue to strive for an exceptional experience for everyone who visits.
4.0分
家庭亲子
Everything is absolutely perfect other than staff service at desk in night. Enjoyed breakfast.
展开
酒店回复: Hello Binal,Thank you for sharing your feedback! We're pleased to hear you enjoyed your breakfast and found everything else to be perfect. Your comments about the staff service at the front desk during the night will be taken into consideration for our ongoing training and improvement efforts. We appreciate you taking the time to let us know about your experience, and we hope to welcome you back in the future for another enjoyable stay.
5.0分
其他
The staff were courteous and helpful. The hotel was clean and comfortable. Definitely wil return. Excellent!
展开
酒店回复: Hello Gloria, Thank you for sharing your positive feedback! We're thrilled to hear that you found our staff courteous and the hotel clean and comfortable. We look forward to welcoming you back for another excellent stay in the future. Your satisfaction is important to us.
5.0分
情侣出游
展开
Checkin was great. Our refrigerator was a bit annoying. It hummed all night. No big deal. We were coming through town & needed to stay a night. Overall it was a comfortable nights stay.
展开
酒店回复: Hello Darlene,Thank you for your feedback. We're moved to hear that your check-in experience was smooth and that you found your stay comfortable overall. We appreciate your comments regarding the refrigerator, as guest feedback helps us maintain our standards. We hope to have the opportunity to welcome you back in the future for another comfortable stay.
房间整洁,在这个偏僻的小镇上已经很不错了,早餐也就简单的美式,但味道还不错!
非常适合在路上过夜
靠近高速公路
清洁度还有一些不足之处。 除此之外,靠近高速公路,午餐很好,靠近餐馆和加油站。
很适合在路上停下来
午餐很好,有很多选择。现代酒店。
清洁度一般
Staff was nice - booked a studio room of the family because it was bigger in size but it was empty - No couch, no tables, Small desk, WIDE open space in room - not comfortable for a family.
Hotel has typically been great. This stay there was no hot water on the morning of checkout.
Great property with very clean rooms—definitely 5 stars. Overall, the place is very nice and offers plenty of parking. However, I did have one uncomfortable experience when I found a housekeeper’s cell phone and charger left in my room. I hope the hotel will work with staff to ensure they have designated spaces to charge their phones, rather than using guest rooms.
I value my safety, and finding someone else’s phone in my room made me feel uneasy. I would also prefer if staff members were asked to cover their tattoos. Seeing visible tattoos makes me associate them with danger, as in my opinion, many people with criminal backgrounds have tattoos. This is, of course, just my personal opinion.
Everything is absolutely perfect other than staff service at desk in night. Enjoyed breakfast.
The staff were courteous and helpful. The hotel was clean and comfortable. Definitely wil return. Excellent!
Checkin was great. Our refrigerator was a bit annoying. It hummed all night. No big deal. We were coming through town & needed to stay a night. Overall it was a comfortable nights stay.