Further clarification in response to the hotel’s public reply:The suggestion that I believed I had the right to leave at 10:50 a.m., and that I “might have stayed until noon”, is rather impressive — especially given how differently the morning actually unfolded.Regarding checkout: At approximately 10:10 a.m., a laundry staff member knocked on our door requesting that we vacate. At that point, we were already packing and politely asked whether an additional 10 minutes would be possible. This was declined, and we were told we had no more than five minutes. As a result, we left in a rush by around 10:15 a.m. — our luggage was moved straight to the car boot and organised there rather than inside the room. Under a “10:10 knock / 10:15 departure” reality, concluding that I “might have stayed until noon” appears to rely more on post-hoc imagination than on what actually occurred.Regarding the renovation smell: My original review simply described the experience as it was: the room is new, the view is nice, reception was friendly — and the renovation smell was noticeably strong and irritating, requiring time to adapt. That is standard, reasonable guest feedback. Comparing an enclosed accommodation space to “the smell of a new BMW” is certainly a creative analogy, but it does not change a basic point: air quality and odour in a closed room can affect rest and sleep, and it is entirely normal that some guests are sensitive to it. Most travellers book accommodation to rest — not to “train” themselves to tolerate strong renovation odours.Final note: I fully respect the property’s rules and procedures. However, across my stays in other New Zealand accommodations of a similar type (including Blue Peaks), brief and reasonable communication around checkout is typically handled with more understanding. My original review also acknowledged the positives, as it was written objectively. It is unfortunate that the response appears more focused on defending procedures and making comparisons than on addressing the substance of guest experience. I hope future feedback can be met with greater professionalism and basic respect.
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酒店回复: Hi there, thank you for taking your time to write your review, yes our rooms are brand new, you may think that it has an odour that you may not like but as you say it took you some time to get use to, just like a new BMW car !, when you get your confirmation and if you read it , it states that it is 10am is check out time, this is so we are able to clean the unit for the next customer, I am sorry that you may feel that it is your right to leave at 1050am , I am sure if we did not remind you of the check out time you would have still been at midday. Respect and read confirmations !
酒店回复: Hi there, Yes everything in the apartment is brand new here at the Motel, it is like a new car smell, I am SO sorry if this interrupted in you trying to conceive, I which you all the best with your futures experiences, happy holiday
完全对得起豪华汽车旅馆的说法，房内设施齐全，一共一层小楼，门口就是停车位，前台是一对老夫妻，旅店门口有卖汉堡披萨的餐车，一切都很便捷。
发布于新西兰
中途过渡的一晚，停车很方便，离几个打卡点行车距离都不远，房间舒适，干净整洁，作为去库克山的中专站非常合适。
库克山没订到酒店，转到这边住，小镇很小很安静，房间外观普通，维护很好，住的还算舒适，做饭的厨具齐全，刀很锋利。自己有个很专业的洗衣房。
房间很大，卫生干净，煮食设施齐全，门前有停车位，客厅外面有小花园，晚上很安静。房东很友好，早到半个钟也给入住。但房间油漆味很浓，晚上打开门睡也被呛醒，好感大打折扣，房东说10月份翻新了一下。
优点：
1.刚装修比较新
2.有个小院子，窗景好看
3.reception态度好
缺点：
1.因为新装修所以味道大，刺鼻，需要一段时间才能适应
2.laundry人员会催退房，敲门，10点十几分来说最多再给我们五分钟，我说我们正在整理了，十分钟行不行，她不同意
Further clarification in response to the hotel’s public reply:The suggestion that I believed I had the right to leave at 10:50 a.m., and that I “might have stayed until noon”, is rather impressive — especially given how differently the morning actually unfolded.Regarding checkout: At approximately 10:10 a.m., a laundry staff member knocked on our door requesting that we vacate. At that point, we were already packing and politely asked whether an additional 10 minutes would be possible. This was declined, and we were told we had no more than five minutes. As a result, we left in a rush by around 10:15 a.m. — our luggage was moved straight to the car boot and organised there rather than inside the room. Under a “10:10 knock / 10:15 departure” reality, concluding that I “might have stayed until noon” appears to rely more on post-hoc imagination than on what actually occurred.Regarding the renovation smell: My original review simply described the experience as it was: the room is new, the view is nice, reception was friendly — and the renovation smell was noticeably strong and irritating, requiring time to adapt. That is standard, reasonable guest feedback. Comparing an enclosed accommodation space to “the smell of a new BMW” is certainly a creative analogy, but it does not change a basic point: air quality and odour in a closed room can affect rest and sleep, and it is entirely normal that some guests are sensitive to it. Most travellers book accommodation to rest — not to “train” themselves to tolerate strong renovation odours.Final note: I fully respect the property’s rules and procedures. However, across my stays in other New Zealand accommodations of a similar type (including Blue Peaks), brief and reasonable communication around checkout is typically handled with more understanding. My original review also acknowledged the positives, as it was written objectively. It is unfortunate that the response appears more focused on defending procedures and making comparisons than on addressing the substance of guest experience. I hope future feedback can be met with greater professionalism and basic respect.
房间够大，设施完备，地理位置不错，可以做饭，工作人员态度很好，早上有流动车卖早点和咖啡，离超市很近，推荐
酒店很大，设施很全，新装修的东西也都很新，但是气味超级大，刺鼻的那种，主卧如果门关起来，其实味道大到不能睡人，我还在备孕期间，体验太差了，建议商家页面增设提醒。
临时住一两个晚上还挺好的，外面看着是Motel,住进去发现还真不错，似乎是才重新装修过，我们订的是一个大床加一个单人床的房型，挺宽敞的，还有一个小院子，离镇中心走路3-5分钟，去Mt. Cook 开车将近一个小时。简单的厨房用具都有，房间设施简单。就是床有些软。
总体而言还是很不错滴。酒店的logo设计很有创意，位置也相当不错，酒店对面有一个大空地，晚上没有光源污染，我们看到了美丽的星空，拍到意想不到的星空效果图，非常兴奋🥰
干净舒适，不仅有空调还有取暖器，也有厨房可以自己做饭，天气好，抬头就能看到星空！