酒店回复: Thank you for providing such detailed feedback. We’re glad to hear that our central location was convenient for shopping and dining, and we appreciate you noting the availability of both free and paid parking options. We apologize for the issues you encountered with the quilt and air conditioning. We will address these concerns to ensure the comfort of future guests. Your comments about room size and space are also valuable, and we will continue to explore ways to improve the overall guest experience. We truly appreciate your feedback and hope to welcome you back for an even more comfortable stay in the future.
酒店回复: Thank you for sharing your experience. We understand that the room may not have met your expectations in terms of size and condition, and we appreciate your honesty. However, we're truly pleased to hear that our team made a positive impression and was able to assist you with parking. Providing kind and helpful service is very important to us, and we’re glad that stood out during your stay. We hope to have the opportunity to welcome you again and provide an even better overall experience.
酒店回复: Thank you for taking the time to provide detailed feedback about your stay. We’re glad to hear you appreciated our central location and found the front desk team friendly and accommodating in addressing your room concerns. We apologize for the initial inconvenience with the noise and are pleased that the room change improved your experience. Your comments about the condition of the hotel and room design are valuable as we continue to work on enhancing our facilities. We hope to welcome you back for an even better stay in the future.
酒店回复: Greetings from Ramada HamiltonThank you for taking the time to review our hotel and are happy that you enjoyed your stay with us, we look forward to welcoming you back in the futureKind RegardsMarketing Manager
酒店回复: Dear Guest,Thank you for sharing your feedback. We’re very sorry to hear that your stay did not meet expectations regarding sanitation, facilities, breakfast, and security. Your comments have been shared with our housekeeping, maintenance, and management teams for immediate review. We appreciate you bringing these concerns to our attention and regret that we fell short of providing the experience you expected.Kind regards,Ramada Hamilton
酒店回复: Thank you for taking the time to share your feedback. We're sorry to hear that our facilities did not meet your expectations. As an older property, we understand that some aspects may not suit every guest's preferences, though we’re continuously working to make improvements. We're glad you found the location convenient and appreciate your local recommendations. Your insights are valuable to us, and we will take them into account as we strive to enhance the guest experience. Thank you again for staying with us.
携程客服帮我与酒店确认, 有2个免费的车位, 室内车位需要收费.如果需要室内车位, 可到前台办理入住手续并支付25纽币, 酒店将提供室内停车场的卡。免费车位就在酒店后面的露天停车场。酒店早餐27刀每个人。被子有点薄，然后空调不能制热。房间不大，地方有点小。酒店位置很好，就在市中心，出门购物，吃饭都很方便。
因为太晚了，随便找了一家，特别小，而且特别老旧，特别旧，但是服务人员真的超级好，没有车位，把自己的车挪出来，给我们用
酒店位置很好，就在市中心。停车位有点靠运气，因为预留车位非常有限，但附近的路边停车位很多。没什么大的抱怨，但设施确实有些老旧了。比如淋浴间就体现了这一点，花洒头漏水，水喷得不均匀。如果只是短期住宿，需要一个市中心的落脚点，这里还是不错的。但如果你想在房间里悠闲放松，这里可能就不是我的首选了。
服务不错，但设施陈旧，虽然五年前翻新过，但还是很老旧。即使是豪华大床房也非常小，只能放下一张床。
酒店本身还不错，但第一个房间（210房）问题很多，以每晚约130欧元的价格来说，完全不值。房间方面：空调坏了，没用多久就发出很大的噪音，整个房间虽然看起来打扫过，但感觉有点破旧/很久没人住。不过，服务很好，很快就免费给我们换了一个新房间，新房间就非常棒了。
酒店位置很好，在市中心，距离Central shopping mall不远，布行到Hamilton River很近。酒店整体比较陈旧，和国内同一品牌的酒店没法比。订了一间高级大床房，就在洗衣房对面又小有吵。申请换房，前台经理态度友好，积极调换了另侧一间双床房。这间空间大很多，布局合理，心情舒畅很多。
酒店位置很方便，去餐厅和酒吧都很近。酒店虽然有点旧，但保养得很好，也很干净。
酒店位置就在中心街道，不行的距离就有很多餐厅，中餐厅也有很不错的选择，附近还有Kmart可以闲逛，距离汉密尔顿花园开车10分钟左右的路程，房间打扫的很干净，早餐就在楼下的西餐厅，办理入住速度很快
很差 卫生 设施 早餐都很差。门锁锁不了 隔音差 唯一方便的是周围很多中餐馆。不会再来 跟招待所一样 不推荐。
酒店非常的旧，里面各种装备无法适应，位置倒是挺好，对面有个**，就是晚上关门特别早，什么都买不到，如果喜欢吃中餐的可以去西安美食．不太建议