Excellent hotel, lovely staff, super clean and spacious room, shower and spa was superb, quiet , will definitely stay again, highly recommend
5.0分
其他
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If I could add another Star I would. This place was immaculately clean and tidy. The rooms were so tidy. The bed comfy. The Lady we dealt with ( sorry forgot name) was awesome. From check in, getting an umbrella for the bbq table. Just jovial chit chat. Next time we are in Whanganui we will def stay here.
5.0分
其他
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Amazing room The shower had so much power it felt like a relaxing massage The bed was so comfortable I slept so well - staff was very friendly - lady was very lovely on check in Very tidy and clean we will definitely stay again.
5.0分
其他
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This is a lovely motel, excellent rooms, very clean, comfy bed, nice shower, well fitted kitchen and a good location. The host was very helpful and she made us feel very comfortable. There is no doubt that we will stay here again next time we're in Whanganui.
1.0分
其他
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Was kicking out a solo mum at 8.45 in the morning that's really shocking for going somewhere safe to stay for a few nights and expecting to clean a room that early is against people privacy. Also leaving someone stranded is also unprofessional especially paying and following all the rules to having a Karen work here is sad
1.0分
家庭亲子
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Disgusting treatment, not child friendly or a safe place for a baby, got kicked out of our room for being “messy” at 8.45am. I have a 1 year old but tbh it was actually still quiet tidy, we left to drop me off somewhere I had to be at 9am with my baby and sitter coming back to clean up and hang in out in our room as we travelled from afar, unfortunately the owner unlocked and entered our room as we drove off and in her eyes it was a pigsty, she couldn’t justify what exact mess she was getting at, I told her it’s just pick up stuff, (which barely there was even a mess) and that we had no where to go and she did not care one bit. If you have a child do not stay here. I stayed here a month ago and she put her head into our room and told me to pick the food up off the ground or she would charge me a carpet cleaning fee, it was a popcorn chicken my baby had just dropped as she was in the middle of eating, I’m a mum of course I’m going to pick it up, it’s what we do. I felt so uncomfortable. Horrible treatment, no compassion, if it was a pigsty then completely understandable but we do not live like pigs!!
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酒店回复: Thank you for writing a ridiculous review. You haven't mentioned the real reasons you were asked to leave. When you stayed in March it was suggested you pick up the food off the carpet to avoid paying for a carpet clean, that had to be done anyway and you weren't charged for it. Our staff refused to service your room after going in to collect laundry when you went out at 8.55am. You also weren't charged for a deep clean that had to be done when you left this time. Your money was refunded to the same credit card payment was taken from and there was plenty of accommodation available in Whanganui the day you left. To say you were left stranded is an exaggeration. We are also missing the room key since your stay, but doubt you would be good enough to put it in a post box to be returned.
5.0分
情侣出游
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Everything was great about this motel, so pleased to stay as had the best night sleep so far on our holiday. Easy to walk to everything - restaurants, grocery store, sites, cbd. The grounds at motel immaculate and the room was updated, fresh and just a great place to recharge.
5.0分
家庭亲子
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This really is a lovely motel. It is situated on a quiet street but very close to the town centre. Everything in the CBD is walkable. The rooms are modern, spacious and very clean, the new carpet is lovely. I must also mention that the last minute addition to our parties number was accommodated with a larger room/ and bed to fit this extra party member when we would have been happy with making do, all the more kind as the motel was fully booked on the night in question. It was kind of the owners to make this possible thank you. I highly recommend this motel should you need a nice and comfortable place to rest up in Whanganui.
环境：周围方便的
即使是临时预订，也受到了热情友好的接待。房间干净舒适，暖气也已经为我打开了。停车方便。位置便利，靠近主街（但不在主街上），超市、燃气站等设施一应俱全。牛奶品质上乘，淋浴水压也很好，这真是锦上添花。开关易于操作，电源插座充足。
Excellent hotel, lovely staff, super clean and spacious room, shower and spa was superb, quiet , will definitely stay again, highly recommend
If I could add another Star I would. This place was immaculately clean and tidy. The rooms were so tidy. The bed comfy. The Lady we dealt with ( sorry forgot name) was awesome. From check in, getting an umbrella for the bbq table. Just jovial chit chat. Next time we are in Whanganui we will def stay here.
Amazing room The shower had so much power it felt like a relaxing massage The bed was so comfortable I slept so well - staff was very friendly - lady was very lovely on check in Very tidy and clean we will definitely stay again.
This is a lovely motel, excellent rooms, very clean, comfy bed, nice shower, well fitted kitchen and a good location. The host was very helpful and she made us feel very comfortable. There is no doubt that we will stay here again next time we're in Whanganui.
Was kicking out a solo mum at 8.45 in the morning that's really shocking for going somewhere safe to stay for a few nights and expecting to clean a room that early is against people privacy. Also leaving someone stranded is also unprofessional especially paying and following all the rules to having a Karen work here is sad
Disgusting treatment, not child friendly or a safe place for a baby, got kicked out of our room for being “messy” at 8.45am. I have a 1 year old but tbh it was actually still quiet tidy, we left to drop me off somewhere I had to be at 9am with my baby and sitter coming back to clean up and hang in out in our room as we travelled from afar, unfortunately the owner unlocked and entered our room as we drove off and in her eyes it was a pigsty, she couldn’t justify what exact mess she was getting at, I told her it’s just pick up stuff, (which barely there was even a mess) and that we had no where to go and she did not care one bit. If you have a child do not stay here. I stayed here a month ago and she put her head into our room and told me to pick the food up off the ground or she would charge me a carpet cleaning fee, it was a popcorn chicken my baby had just dropped as she was in the middle of eating, I’m a mum of course I’m going to pick it up, it’s what we do. I felt so uncomfortable. Horrible treatment, no compassion, if it was a pigsty then completely understandable but we do not live like pigs!!
Everything was great about this motel, so pleased to stay as had the best night sleep so far on our holiday. Easy to walk to everything - restaurants, grocery store, sites, cbd. The grounds at motel immaculate and the room was updated, fresh and just a great place to recharge.
This really is a lovely motel. It is situated on a quiet street but very close to the town centre. Everything in the CBD is walkable. The rooms are modern, spacious and very clean, the new carpet is lovely. I must also mention that the last minute addition to our parties number was accommodated with a larger room/ and bed to fit this extra party member when we would have been happy with making do, all the more kind as the motel was fully booked on the night in question. It was kind of the owners to make this possible thank you. I highly recommend this motel should you need a nice and comfortable place to rest up in Whanganui.