酒店回复: Hi Sharon,We are sorry to hear you didn't have a good sleep , you stayed in a Queen bed studio and you are the first to complain about that bed , we will look into it , thanks for letting us know , you didn't come to the reception when checking out , we could of discussed it .
5.0分
家庭亲子
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Room was immaculately presented along with daily room cleaning! We arrived after 10pm for a late check-in, and the lights in our room were left on so we could find it easy in the dark and rain. The property was well kept, plenty of parking, and we really enjoyed our 2 night stay. The bathroom is spacious and great, water pressure perfect. From booking to check out, staff were friendly and amazingly helpful, and we thank you dearly. We’ll be back if ever in Tauranga in the future! 10/10
5.0分
其他
Quiet, clean unit, bed comfortable, owner is a very pleasant person, staff friendly and the unit had all as was advertised.
5.0分
商务出差
The owner is very cheerful and friendly. There is great parking and the room was extremely clean, big comfortable bed and the spa bath in the room was awesome!
4.0分
其他
The front desk staff was nice and the room was clean.
The bed was very comfortable.
5.0分
家庭亲子
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We arrived very late due to travel delays, and it was organised smoothly and so easy to quickly get into our room. The room was spotlessly clean, great water pressure, spacious and really well stocked little kitchenette. Great location walkable to endless dining options. Would stay here again in a heartbeat
5.0分
其他
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Clean and comfortable
We had a great one night stay at Macys before hospital appointments and it was quiet, despite being near a main road, with comfortable bedding and was spotlessly clean. The manager was friendly and helpful, all in all a great stay.
非常棒的酒店,满意
酒店地理位置非常好,就在市中心。设施方面比较普通(现在有很多设施更好的酒店,哈哈)。这次住得挺满意的。
很好但不是中心
床是双人床,是我睡过的最差的床。老实说,你们需要更新/更换你们的床。我们几乎一整晚都没睡(18 号单元)。
Room was immaculately presented along with daily room cleaning! We arrived after 10pm for a late check-in, and the lights in our room were left on so we could find it easy in the dark and rain. The property was well kept, plenty of parking, and we really enjoyed our 2 night stay. The bathroom is spacious and great, water pressure perfect. From booking to check out, staff were friendly and amazingly helpful, and we thank you dearly. We’ll be back if ever in Tauranga in the future! 10/10
Quiet, clean unit, bed comfortable, owner is a very pleasant person, staff friendly and the unit had all as was advertised.
The owner is very cheerful and friendly. There is great parking and the room was extremely clean, big comfortable bed and the spa bath in the room was awesome!
The front desk staff was nice and the room was clean.
The bed was very comfortable.
We arrived very late due to travel delays, and it was organised smoothly and so easy to quickly get into our room. The room was spotlessly clean, great water pressure, spacious and really well stocked little kitchenette. Great location walkable to endless dining options. Would stay here again in a heartbeat
Clean and comfortable
We had a great one night stay at Macys before hospital appointments and it was quiet, despite being near a main road, with comfortable bedding and was spotlessly clean. The manager was friendly and helpful, all in all a great stay.