酒店回复: Dear Brenden, Thank you so much for your kind words and glowing review! We’re absolutely delighted to hear that you found the room spotlessly clean, the furnishings of high quality, and the location convenient for exploring the city. It’s always rewarding to know our efforts to provide a comfortable and welcoming environment are appreciated. We’re especially pleased to hear that you would highly recommend us and plan to stay again. We look forward to welcoming you back on your next visit! Warm regards, Brent
Interesting place starting with the name as half the time referred to as Destiny on Fitzherbert and other half Asure Destiny. Also unusual check in, they text you a code for a lockbox outside your unit so zero human intervention required. Unit nice but wouldn’t say ‘luxury’ by any means. Chair fabric a bit grubby, needed a good shampoo and clean. Bed comfortable. Could not work a/c unit and no instructions. Was on but nothing happening and very cold. Got in a hot bath to warm up. Called reception and they said just wait 10 mins and heat would kick in which it did eventually. Interesting, a similar comment from reviewer posted previously. Conveniently located near city centre and supermarket. For the money I’d probably try Quest Apartments next door for future visit.
展开
酒店回复: Dear Camda, Thank you for taking the time to share your detailed feedback. We truly appreciate your comments, as they help us improve the experience for all our guests. We understand the confusion around our name and will work to ensure consistency across all platforms to avoid future misunderstandings. Regarding the self-check-in process, we aim to offer flexibility and convenience, especially for guests arriving outside of standard hours, but we appreciate that some may prefer a more personal touch. We’re glad to hear you found the unit comfortable and well-located. That said, we’re sorry to learn that aspects of your stay didn’t meet expectations. Your comments regarding the chair upholstery and the air conditioning unit have been noted, and we’ll address them with our housekeeping and maintenance teams. We also acknowledge the need for more precise instructions for the A/C and will ensure these are made more accessible in each unit. We understand your consideration of alternative accommodation and hope we might have the opportunity to welcome you back in the future to provide a more seamless and enjoyable experience. Warm regards, Brent
5.0分
商务出差
展开
Really nice place. Hosts are very friendly and a really easy contactless check in service. Rooms a spacious, and beds comfortable. Have stayed a couple of times and enjoy every time. Thanks heaps for having me
4.0分
其他
展开
due to covid restrictions it was a contactless visit although the manager was handy if we had needed him. Large room with street view was very comfy. Situated near a lot of places to dine which was handy.
我们受到了非常友好的接待，并被带到了房间。
房间宽敞，设施齐全，甚至还有冰箱和餐具。而且我们还可以在酒店内洗衣服！
这家汽车旅馆距离市中心只有几分钟的步行路程。
一家布置精美的汽车旅馆。家具品质一流。房间一尘不染，清新宜人。此外，从汽车旅馆步行即可到达市中心，那里有各种餐厅和酒吧。强烈推荐，我们还会再次入住。
空调坏了。房间里的温度只有16度。经理很粗鲁，说修不了。“哥们儿，跳到床上去。”他挂了电话。真是个**。我强烈不推荐住在这里——附近好酒店多着呢。
房间很漂亮，服务也很出色，所以强烈推荐住在这里，位置很好，靠近市中心，步行即可到达镇上，附近还有餐厅，非常感谢你们的热情款待
Interesting place starting with the name as half the time referred to as Destiny on Fitzherbert and other half Asure Destiny. Also unusual check in, they text you a code for a lockbox outside your unit so zero human intervention required. Unit nice but wouldn’t say ‘luxury’ by any means. Chair fabric a bit grubby, needed a good shampoo and clean. Bed comfortable. Could not work a/c unit and no instructions. Was on but nothing happening and very cold. Got in a hot bath to warm up. Called reception and they said just wait 10 mins and heat would kick in which it did eventually. Interesting, a similar comment from reviewer posted previously. Conveniently located near city centre and supermarket. For the money I’d probably try Quest Apartments next door for future visit.
Really nice place. Hosts are very friendly and a really easy contactless check in service. Rooms a spacious, and beds comfortable. Have stayed a couple of times and enjoy every time. Thanks heaps for having me
due to covid restrictions it was a contactless visit although the manager was handy if we had needed him. Large room with street view was very comfy. Situated near a lot of places to dine which was handy.