酒店回复: Thank you for sharing your experience at Hotel NH Sintra. We were pleased that the service provided by the hotel staff met your expectations. At NH hotels, we emphasize the importance of the quality of service provided to our customers. We look forward to welcoming you again on your next stay in Sintra.We are at your disposal for any additional assistance you may need. Yours sincerely,Francisco Leitão – Receção
酒店回复: Dear Xiaoshitouhuihui,Thank you for sharing your feedback and for highlighting our mountain setting and the terrace in your room. We are also pleased to hear that you enjoyed the fried eggs at breakfast.We regret that aspects of your initial room assignment did not meet expectations and appreciate your patience while our team arranged a reassignment. Providing a comfortable, welcoming environment is important to us, and your comments help reinforce our commitment to that standard.We hope to have the opportunity to welcome you again and provide an even more seamless stay.Francisco LeitãoNH Sintra
酒店回复: It’s a pleasure for us receiving those kind words! We are glad to know that you really enjoyed your stay with us at Hotel NH Sintra, you can always count on a dedicated team to help you with your needs. Please, let us know when you intend to return to our hotel, and we would be most honored to accompany your reservation closely and take care of all its details.Yours sincerely, Francisco Leitão – Receção
酒店回复: Dear M17445,Thank you for sharing your feedback. We are sorry to learn that your experience did not meet expectations.Our team strives to provide a comfortable environment and a consistently high standard of cleanliness and care. We regret that this was not the impression you received during your stay.We appreciate you bringing this to our attention and value the opportunity to improve. We hope to have the chance to welcome you again for a more positive visit.FranciscoNH Sintra
4.7分
市景标准双人间或双床间
家庭亲子
就在王宫旁边,很方便,设施齐全。阳台景观很美。
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酒店回复: Dear XiuereiwanerWe would like to thank you for your preference for the Hotel NH Sintra and for your kindness in leaving us your opinion. We are happy to know that you had a pleasant stay at our Hotel. We will be delighted to welcome you again as our guest.Yours sincerely,Francisco Leitão – Receção
前台的Francisco大叔让我见识了什么是真正的热情和专业,而旁边的黑人小姐姐答应已经安排了送衣架却一直没有送。建议酒店安排Francisco给所有员工培训。
在山上的酒店,房间有个露台,还算可以,刚开始给了一个边角的房间,霉味有点重,沟通后给重新安排了,早餐的煎蛋还是不错的。
酒店位置很好,去辛特拉玩非常方便。早餐种类丰富,量也很足,房间也宽敞。
酒店坐落在山顶,位于老城中心,毗邻辛特拉宫,有停车场,位置便利。但道路狭窄。
周围有餐馆和糕点店,没有超市。
老城区的景点由于山路崎岖,分布得比较开。佩纳宫就在山顶……步行虽然可以,但不太建议。
酒店员工服务尚可。我们住了两晚,整体都符合NH酒店的标准……但如果住得久一点,他们会收取咖啡胶囊的费用。记得问清楚。
酒店在半山腰,设施都还可以,就是去酒店的路比较难开,需要点车技。
辛特拉是个可爱的小镇,里面的景点比外面更漂亮。这家酒店没有达到我住过的其他NH酒店的水准。虽然酒店位置很中心,房间也不小,但真的需要进行一次大修/现代化改造了。
酒店员工非常友善。酒店虽然有点旧,但房间很宽敞。
酒店和房间老旧,房间里有味,建议选择其他酒店
就在王宫旁边,很方便,设施齐全。阳台景观很美。
这家酒店地理位置非常好,就在辛特拉市中心。房间很干净舒适,服务迅速,入住手续办理也很顺利,总的来说是一次非常愉快的住宿体验。